Online Insulation Ltd Reviews

Name: Online Insulation Ltd
Rating: 4.73

4.7 Rating 1,431 Reviews

94 %

of reviewers recommend Online Insulation Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,431 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Online Insulation Ltd:

Online Insulation is the fastest growing, UK based, independent online insulation and drylining retailer. We have over 20 years experience in the specification, manufacturing and supply of insulation and drylining materials in to specialist contractors, house builders and domestic, end users. We are one of few suppliers that can offer a wealth of knowledge along with competitive prices and efficient delivery services.

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Phone:

01509649065

Email:

info@onlineinsulation-sales.com

Online Insulation Ltd 5 star review on 30th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and reasonably priced”

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Posted 5 years ago

“Quick a fast service and delivery and price will use again”

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Posted 5 years ago

“Excellent service and price”

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Posted 5 years ago

“Very good service and prompt delivery”

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Posted 5 years ago

“Delivery as promised and materials as described. Thankyou”

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Posted 5 years ago

“Fantastic value and great customer service”

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Posted 5 years ago

“Very quick and easy. Top quality”

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Posted 5 years ago

“We used Online Insulations to purchase Celotex panels to insulate our small conservatory. The order process was easy, the communication was first class and the delivery right on time! We have completed the insulation and the difference is AMAZING!! Thank you Online Insulation”

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Posted 5 years ago

“Had what I needed in stock and delivered it on time. Excellent service”

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Posted 5 years ago

“Sales were fantastic, helpful and friendly. Delivery was arranged when and where we required it. Delivery man was helpful, polite and called when required to advise when delivery was due. All in all a very excellent turnaround. Would definitely use again.”

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Posted 5 years ago

“Good service,ordered online and chose my delivery day and it all arrived on time with no problems.Many Thanks”

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Posted 5 years ago

Thank you for your order and review Martin. We aim to provide the very best service online and glad to have made your experience worthwhile. We would love to hear from you again.

Posted 5 years ago

“All round excellent sevice, super smooth transaction and very fair product prices.... 5 star”

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Posted 5 years ago

Thank you for your order and review Martin. We aim to provide the very best service online and glad to have made your experience worthwhile.

Posted 5 years ago

“Great website, easy to use, very informative.Good selection of materials at a great price. Really quick delivery on a load of plasterboard. Made my day when the delivery truck had a mini fork truck, rather than a fixed hi-ab, as have had trouble with deliveries before from other building supplies companies. Dropped off pallet of board exactly where I wanted them. Will definitely use these again, excellent.”

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Posted 5 years ago

Thank you for your order and review John. We aim to provide the very best service online and glad to have made your experience worthwhile. We would love to hear from you again!

Posted 5 years ago

“Very competitive price, delivered to my door on the day agreed, great service great product would highly recommend 10/10.”

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Posted 5 years ago

Thank you for your order and review Wayne. We loved your feedback and would hope to hear from you again sometime.

Posted 5 years ago

“Delivery was over 1 and a half hours late from the latest time,not acceptable put me behind with the work and no offer of any compensation”

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Posted 5 years ago

Thank you for your order and review Mr Bates. We do not offer times for our deliveries but if you had called on the day of delivery, we would have been more than happy to track the vehicle for you. As far as we can see, this is the first communication we have had with you since your order was placed.

Posted 5 years ago

“Good company to deal with and the delivery driver was helpful”

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Posted 5 years ago

Thank you for your order and review Ian. We aim to provide the very best service online and glad to have made your experience worthwhile.

Posted 5 years ago

“good quick delivery”

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Posted 5 years ago

Thank you for your order and review Stephen. We aim to provide the very best service online and glad to have made your experience worthwhile.

Posted 5 years ago

“Delivery and services was good...product has been sat in wet weather clearly and so damp and smelly, other than that all good!”

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Posted 5 years ago

Thank you for your order and review Engin. Apologies for this inconvenience. We would love to hear from you again in the future to make sure it is a perfect experience for you.

Posted 5 years ago

“Delivery arrived when arranged. Excellent communication & customer service. Thank you”

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Posted 5 years ago

Thank you for your order and review John. We aim to provide the very best service online and glad to have made your experience worthwhile.

Posted 5 years ago

“Delivered on my preferred date in good order. Delivery driver very helpful. Only improvement I would suggest is that order has to be submitted before commitment to delivery date is given. This on occassions would prevent me going ahead with large orders.”

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Posted 5 years ago

Thank you for your feedback Stuart, We ask for 2 - 3 working days for delivery as a minimum as sometimes, later on in the day, the second working day can be booked up for deliveries at the local distribution point and we don't like to over promise and under deliver. We try to book the preferred delivery dates in with customers as soon as possible after the order is placed.

Posted 5 years ago

Online Insulation Ltd is rated 4.7 based on 1,431 reviews