Online Insulation Ltd Reviews

Name: Online Insulation Ltd
Rating: 4.74

4.7 Rating 1,358 Reviews

94 %

of reviewers recommend Online Insulation Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,358 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Online Insulation Ltd:

Online Insulation is the fastest growing, UK based, independent online insulation and drylining retailer. We have over 20 years experience in the specification, manufacturing and supply of insulation and drylining materials in to specialist contractors, house builders and domestic, end users. We are one of few suppliers that can offer a wealth of knowledge along with competitive prices and efficient delivery services.

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Phone:

01509649065

Email:

info@onlineinsulation-sales.com

Online Insulation Ltd 5 star review on 30th July 2024

Anonymous

Anonymous // 01/01/2019

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“Quick and easy to order and excellent delivery.”

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Posted 3 years ago

“Second time I have used Online Insulation and both times excellent. Materials good and delivery communication through to delivery at my property just brilliant.”

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Posted 3 years ago

“A few plasterboard edges were damaged from strapping”

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Posted 3 years ago

“Excellent service including response to queries. Would definitely use again and not hesitate to recommend. Thank you.”

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Posted 3 years ago

“Delivered items quickly and no damage whatsoever.”

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Posted 3 years ago

“I ordered 10 sheets of kingspan roofing insulation, the order was delivered on time as promised and the driver was very polite and helpful, excellent service, I would not hesitate to use this company in the future.”

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Posted 3 years ago

“Arrived as described and on time, perfect service”

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Posted 3 years ago

“Excellent service. Quick delivery”

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Posted 3 years ago

“Very clear with products, prices and service. Great service will definitely recommend”

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Posted 3 years ago

“I ordered 8 of: 70 x 1200 x 2400mm PIR insulation, free delivery was fast and boards were pvc wrapped in packs of 4 hence delivered without damage by careful delivery driver.”

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Posted 3 years ago

“First-class company.”

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Posted 3 years ago

“Brilliant service”

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Posted 3 years ago

“Perfect service, efficient, BANG ON!”

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Posted 3 years ago

“Damaged goods supplied.”

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Posted 3 years ago

Hi Pervez, thanks for your review. We give out customers 24 hours to check the materials delivered and report any issues with them. It's a shame you didn't let us know about the small indentations on the insulation board as we could have looked into swapping this for you. Hopefully us changing your delivery address from Peterborough to Loughborough helped you though.

Posted 3 years ago

“Very good service from ordering to delivery. Well done.”

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Posted 3 years ago

“Excellent service good communication quality products delivered on schedule thanks”

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Posted 3 years ago

“Brilliant service”

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Posted 3 years ago

“Good value for money and delivery in good time can’t fault the service.”

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Posted 3 years ago

“Soopah. Easy to order arrived on time snd driver was helpful in helping to carry the goods. Smashing indeed”

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Posted 3 years ago

“Good price and good service . A shame 3 or 4 of the panels were damaged from 27 ordered .”

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Posted 3 years ago

Hi Philip, thanks for your review. I can see that we delivered to you on 20.09.21 and haven't heard anything from you about any damaged boards. We give out customers 24 hours to check the materials delivered and report any issues with them. It's a shame you didn't let us know about the damages as we could have looked into swapping these for you.

Posted 3 years ago

Online Insulation Ltd is rated 4.7 based on 1,358 reviews