Online Insulation Ltd Reviews

Name: Online Insulation Ltd
Rating: 4.74

4.7 Rating 1,354 Reviews

94 %

of reviewers recommend Online Insulation Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,354 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Online Insulation Ltd:

Online Insulation is the fastest growing, UK based, independent online insulation and drylining retailer. We have over 20 years experience in the specification, manufacturing and supply of insulation and drylining materials in to specialist contractors, house builders and domestic, end users. We are one of few suppliers that can offer a wealth of knowledge along with competitive prices and efficient delivery services.

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Phone:

01509649065

Email:

info@onlineinsulation-sales.com

Online Insulation Ltd 5 star review on 30th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“perfect delivery on time pleasant driver good product will use again in futere thank you online insulation”

Helpful Report

Posted 11 months ago

Thank you for your fantastic 5-star review, Pamela. We are delighted that our delivery was perfect and on time, the driver was pleasant, and you are happy with the product. We look forward to serving you again in the future! Thank you for choosing Online Insulation Ltd.

Posted 11 months ago

“Competitive price. Efficient delivery.”

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Posted 11 months ago

Thank you so much for your glowing review of Online Insulation Ltd. We appreciate you taking the time to express your satisfaction with our competitive price and efficient delivery. Your 5 star rating means a lot to us!

Posted 11 months ago

“Would highly recommend, there knowledge and service was excellent.”

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Posted 11 months ago

Thank you, Susan, for your fantastic 5 star rating of Online Insulation Ltd. We really appreciate you taking the time to leave a review and your kind words about our knowledge and excellent service. We are glad that you would highly recommend us!

Posted 11 months ago

“Great service thank you 🙏”

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Posted 11 months ago

Thank you Ruth for your 5 star rating of Online Insulation Ltd! We're glad that you found our services to be so great - we really appreciate it.

Posted 11 months ago

“Easy to order, short delivery time and a very helpful delivery driver. Thanks”

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Posted 11 months ago

Thank you so much for your 5 star rating for Online Insulation Ltd. We are thrilled to hear that your experience was easy to order, with a short delivery time and a helpful driver - thank you for taking the time to share this! We value your feedback and hope to be able to serve you again very soon!

Posted 11 months ago

“Reasonable price, delivered on time”

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Posted 11 months ago

Thank you very much for your wonderful 5-star rating! We are so glad that you found our reasonable price and timely delivery to your satisfaction. Your kind review is much appreciated!

Posted 11 months ago

“Came when they said it would. Delivery man very helpful and Went the extra mile. Great!”

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Posted 11 months ago

Thanks so much for the amazing 5 star rating of Online Insulation Ltd, James! We are very pleased to hear that the delivery came when we said it would and that the delivery man was helpful and went the extra mile. Great! We really appreciate it.

Posted 11 months ago

“I was a little dubious about reviews on reviews.io from some feedback from others about the site, but I can, in my opinion, say that all the positive reviews align with my experience, and are real. I ordered celotex insulated plasterboard, what I received was not celotex, and had no branding from what I could see, but having used similar before, appeared just as good and stuck to the wall as expected. Boards were all undamaged and the delivery driver was very helpful. The room is not plastered yet, but already feels warmer. So all in a good experience. I am a diyer not a builder, so look around for best price good reviews before spending a lot of money. Summary, good service, delivery was on time, and items were as expected, so thank you. Craig.”

Helpful Report

Posted 11 months ago

Thank you Craig for leaving a 5 star review for Online Insulation Ltd! We are so happy to hear that you had a positive experience with us, from review research to delivery. We strive to provide the best service and products to our customers each and every time and are so glad to hear that you found our prices and reviews to your liking. It really means a lot to us and we thank you!

Posted 11 months ago

“Great price. Easy transaction. Prompt delivery . Can't fault the process.”

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Posted 11 months ago

Thank you so much for your 5 star rating of Online Insulation Ltd! We are delighted to hear about your great experience in terms of price, ease of transaction, and prompt delivery. It's always our pleasure to provide our customers with an enjoyable and stress-free experience!

Posted 11 months ago

“Ordered online and messaged on Chat. The response was reasonably quick. Insulation delivered on time. Thank you Online Insulation.”

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Posted 11 months ago

Thank you for your 5-star rating of Online Insulation Ltd! We are glad to hear you had a positive experience with us. We appreciate you taking the time to order online as well as messaging us on chat. We're glad we were able to respond quickly to you and that your insulation was delivered on time. Thank you for choosing Online Insulation!

Posted 11 months ago

“Good prices, delivered the product on the specified day, I gave 4*, no answer for any messages about the product packaging. (kingspam it comes in packaging, and I asked if I can get extra 1-2 pieces)”

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Posted 1 year ago

Thank you for your 4 star rating of Online Insulation Ltd. We are glad you found our prices to be good and that the product was delivered on the specified day. We can’t see any messages from you asking to add to your order but the materials ordered is only supplied in full packs so we would not be able to add a single sheet to your order. Thank you for your feedback!

Posted 1 year ago

“Very efficient and reasonably priced company. Delivery arrived in good condition as scheduled.”

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Posted 1 year ago

Thank you, Paul, for your 4 star rating of Online Insulation Ltd and for your words of encouragement. We are delighted to know that you found our company to be very efficient and reasonably priced. We are also glad that your delivery arrived in good condition as scheduled.

Posted 1 year ago

“Excellent quality and price.”

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Posted 1 year ago

Thank you so much for your 5 star rating of Online Insulation Ltd! We are delighted to hear you had a great experience and were pleased with the quality and price of our product. We appreciate your kind words!

Posted 1 year ago

“Delivered on time and dropped on drive as requested, price was good as well, will use again”

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Posted 1 year ago

Thank you so much Tony for your 5 star rating of Online Insulation Ltd! We really appreciate you taking the time to share your positive feedback. We are glad that you were pleased with the timely delivery and drop off on the driveway as requested, as well as the price. We look forward to seeing you again soon!

Posted 1 year ago

“Excellent service and delivery. Items came when stated and driver was courteous and helpful. Would recommend to anyone.”

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Posted 1 year ago

Thank you so much for your five star rating and kind review Patrick! We are delighted that you had an excellent service and delivery experience with us. Your kind words about the driver and our product are much appreciated - we will make sure to pass on your compliments. We are glad that you would recommend us to anyone and hope to serve you again in the future.

Posted 1 year ago

“very happy with the order. the only thing is there was no notification of the delivery on it's way or a text to says it would be delivered that morning”

Helpful Report

Posted 1 year ago

Thank you for your 5-star rating of Online Insulation Ltd. We are delighted to hear you were very happy with your order. We apologize for the inconvenience that you were not notified of the delivery being on its way or receiving a text to let you know it would be delivered that morning. We value your feedback and will take steps to ensure that this doesn't happen in the future.

Posted 1 year ago

“Quick efficient service, cheaper than competitors.”

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Posted 1 year ago

Thanks for the 5-star rating Alexia! We are glad to hear that our quick and efficient service was cheaper than the competitors. We strive to provide the best customer service at the lowest cost and your kind words mean a lot to us!

Posted 1 year ago

“Great service with quick delivery. Missing items was rectified immediately with next day delivery. Would recommend.”

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Posted 1 year ago

Thank you so much for your 5 star rating of Online Insulation Ltd! We're so pleased to hear that you had great service with quick delivery and that we were able to rectify any missing items with next day delivery. We really appreciate your kind words and recommendation.

Posted 1 year ago

“Great product easy to use”

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Posted 1 year ago

Thank you so much for your 5 star rating of Online Insulation Ltd! We are glad to hear that you found the Recticel Eurowall Plus to be easy to use - we always strive to provide the highest quality insulation solutions!

Posted 1 year ago

“Delivery on the agreed date, good price, helpful delivery driver. No complaints.”

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Posted 1 year ago

Thanks for your 5-star rating, Neil! It's great to hear that we provided you with delivery on the agreed date, good price, and helpful delivery driver. We appreciate your feedback and are pleased that you had no complaints.

Posted 1 year ago

Online Insulation Ltd is rated 4.7 based on 1,354 reviews