Online Insulation Ltd Reviews

Name: Online Insulation Ltd
Rating: 4.74

4.7 Rating 1,356 Reviews

94 %

of reviewers recommend Online Insulation Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,356 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Online Insulation Ltd:

Online Insulation is the fastest growing, UK based, independent online insulation and drylining retailer. We have over 20 years experience in the specification, manufacturing and supply of insulation and drylining materials in to specialist contractors, house builders and domestic, end users. We are one of few suppliers that can offer a wealth of knowledge along with competitive prices and efficient delivery services.

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Phone:

01509649065

Email:

info@onlineinsulation-sales.com

Online Insulation Ltd 5 star review on 30th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the price, product and communication”

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Posted 2 years ago

Thanks for your order and review, we hope to help again in the future.

Posted 2 years ago

“Hasn’t been delivered yet”

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Posted 2 years ago

Hi Philip, your delivery is booked for 25.04.22 as requested by yourself when placing your order and confirmed to you on 11.04.22. It seems very strange that you should write a review 6 days before your required delivery date

Posted 2 years ago

“Superb....”

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Posted 2 years ago

Thanks Nazar, we hope we can help again in the future.

Posted 2 years ago

“Quick efficient delivery, helpful staff (both Online Insulation and delivery company). I will use again if I need insulation materials.”

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Posted 2 years ago

Many thanks for your order and review.

Posted 2 years ago

“Excellent service delivery on time and driver very helpful”

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Posted 2 years ago

Thanks for your review Mark. We hope to hear from you again sometime.

Posted 2 years ago

“Excellent service, very fast delivery and a good quality product”

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Posted 2 years ago

Thanks for your order and review Colin

Posted 2 years ago

“Competitive prices! Quick and helpful delivery. would use again. Only thing is we have over ordered so not that easy to return”

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Posted 2 years ago

Thanks for your order and review Zoe. We are happy to accept returns but unfortunately, we cannot pay for hauliers to collect items from you that have been incorrectly or over ordered as returns costs would be paid by yourself.

Posted 2 years ago

“Delivery left outside. Door was not knocked. Many insulation panels look like seconds with light damage.”

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Posted 2 years ago

Hi Liam, thanks for your review. It is always best for you to let us know if you have problems with deliveries as it gives us an opportunity to put things right. It's strange that you didn't hear the door being knocked or the lorry outside your house as these make quite a lot of noise when they are unloading.

Posted 2 years ago

“Excellent service, driver phone before the delivery and was on time”

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Posted 2 years ago

Thanks Paul, we hope to hear from you again in the future.

Posted 2 years ago

“Ordered via website really easy to use delivery was fast excellent service and price”

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Posted 2 years ago

Thanks for your order and review Darren.

Posted 2 years ago

“Easy to order online. Delivery came with a fork lift truck so it was easy to put the sheets where I wanted them. Good service”

Online Insulation Ltd 5 star review on 9th April 2022

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Posted 2 years ago

Thanks Michael, it looks like your project is coming on along well. Good luck with the rest of the build.

Posted 2 years ago

“Goods delivered quickly, and very competitive price will continue to use you on my jobs. Regards Stuart”

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Posted 2 years ago

Thanks for your order Stuart. We look forward to hearing from you again sometime.

Posted 2 years ago

“Excellent product, price and delivery. Thank you”

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Posted 2 years ago

Thanks John, we hope we can help again sometime.

Posted 2 years ago

“Good service at a good price will use again, and a big thankyou to the delivery driver who was very helpful Thankyou Daveb”

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Posted 2 years ago

Thanks for your order and review David. We will pass on your thanks to the driver.

Posted 2 years ago

“The driver was amazing I cannot yhank him enough for the service It was above and beyond my expectation The product is good was packaged really well Will recommend to others looking for this product”

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Posted 2 years ago

Thanks for spending the time to review us Kevin, and thanks again for your order.

Posted 2 years ago

“The ordering process couldn’t have been easier. The insulation was delivered on time, there was excellent communication and customer service from the delivery driver and I was able to select when my items were delivered. The price was the best around and the delivery cost was the cheapest I could find online.”

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Posted 2 years ago

Hi, thanks for your order and review. We hope we can help again in the future.

Posted 2 years ago

“Faultless to be honest, got a call letting us know when the delivery was coming, driver was nice”

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Posted 2 years ago

Thanks Paul, we hope to hear from you again sometime.

Posted 2 years ago

“Very happy. Exelent communication. Delivery on time.”

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Posted 2 years ago

Thank you for your order and review Robert.

Posted 2 years ago

“Good quick communication and delivery was excellent kept me informed would definitely use again”

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Posted 2 years ago

Thank you for your order and review Bryan.

Posted 2 years ago

“exelent price exelent service”

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Posted 2 years ago

Thank you for your order and review Walter.

Posted 2 years ago

Online Insulation Ltd is rated 4.7 based on 1,356 reviews