Online Insulation Ltd Reviews

Name: Online Insulation Ltd
Rating: 4.73

4.7 Rating 1,431 Reviews

94 %

of reviewers recommend Online Insulation Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,431 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Online Insulation Ltd:

Online Insulation is the fastest growing, UK based, independent online insulation and drylining retailer. We have over 20 years experience in the specification, manufacturing and supply of insulation and drylining materials in to specialist contractors, house builders and domestic, end users. We are one of few suppliers that can offer a wealth of knowledge along with competitive prices and efficient delivery services.

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Phone:

01509649065

Email:

info@onlineinsulation-sales.com

Online Insulation Ltd 5 star review on 30th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service would use again”

Helpful Report

Posted 5 years ago

Thank you for your order and review Paul. We pride ourselves on providing the best possible service for our customers.

Posted 5 years ago

“From placing my order to delivery, everything was perfect, answering any queries promptly and kept in touch on the day of my delivery. Delivery was spot on the time they had given me.”

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Posted 5 years ago

Thank you for your order and review Steven. We pride ourselves on providing the best possible service for our customers.

Posted 5 years ago

“Everything as should be Spot on”

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Posted 5 years ago

Thank you for your order and review Simon. We would love to hear from you again in the future.

Posted 5 years ago

“Delivery and sales very good”

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Posted 5 years ago

Thank you for your order and review Leslie. We would love to hear from you again in the future.

Posted 5 years ago

“good value for money and simple delivery at the time arranged.”

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Posted 5 years ago

Thank you for your order and review Jeffrey. We would love to hear from you again in the future.

Posted 5 years ago

“We received excellent service, prompt delivery and are very happy with the product .”

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Posted 5 years ago

Thank you for your order and review Barry. We would love to hear from you again in the future.

Posted 5 years ago

“Excellent service all round. Good quality products.”

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Posted 5 years ago

Hi Robin, thank you for your order. It appears that you have selected 1 star with your review, would it be possible for you to amend this? Judging by your comments you seemed to have enjoyed our service. Thank you.

Posted 5 years ago

“Great service goods as described, driver very helpful. I Highly recommend”

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Posted 5 years ago

Thank you for your order and review John. We would love to hear from you again in the future.

Posted 5 years ago

“Great prices and speedy delivery”

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Posted 5 years ago

Thank you for your order and review Andy. We would love to hear from you again in the future.

Posted 5 years ago

“Fast prompt service and an excellent byproduct at a really good price. Would definitely recommend.”

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Posted 5 years ago

Thank you for your order and review Tracy. We would love to hear from you again in the future.

Posted 5 years ago

“The order of three sheets of insulation and one sheet of plaster board and one sheet of ply arrived on a 40 ft lorry wrapped to an 8 ft pallet, which was fork lifted on to the road and left to be moved by myself. I had to then dispose of the pallet.”

Helpful Report

Posted 5 years ago

Thank you for your review Darren, we're please that your delivery arrived in full and on time. Unfortunately, yes, unless the pallet is given back to the driver at the point of delivery, we do have to expect that customers do dispose of the packaging. These materials typically get delivered on pallets to save damage and help with unloading for our customers. Our deliveries are kerb-side as the hauliers are not insured to bring the materials in to your property for you.

Posted 5 years ago

“Great selection of products & quick delivery!”

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Posted 5 years ago

Thank you for your order and review Anthony. We would love to hear from you again in the future.

Posted 5 years ago

“Product arrived on day requested, perfect”

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Posted 5 years ago

Thank you for your order and review Owen. We would love to hear from you again in the future.

Posted 5 years ago

“Service as expected”

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Posted 5 years ago

“Product good and the service was great. Delivered on time and the delivery driver was super helpful”

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Posted 5 years ago

Thank you for your order and review Kerwyn. We would love to hear from you again in the future.

Posted 5 years ago

“Good communication, quick response and delivery on time. Very big Thank you for delivery driver as well!”

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Posted 5 years ago

Thank you for your order and review Vilius. We would love to hear from you again in the future.

Posted 5 years ago

“Very happy with the whole process easy to order choice of date for delivery. Dropped to my door. Very professional even a fone call when 30 mins away”

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Posted 5 years ago

Thank you for your order and review Andy. Your review has been an early Christmas present for us. We would love to hear from you again in the future.

Posted 5 years ago

“Fantastic service and great price what more can I say.”

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Posted 5 years ago

Thank you for your order and review Peter. We aim to provide the best prices and services and are very pleased by your kind words.

Posted 5 years ago

“No problems. Good price and service.”

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Posted 5 years ago

Thank you for your order and review Fiona. We appreciate your feedback and would love to hear from you again.

Posted 5 years ago

“Easy order process, order date and time slot confirmed and all arrived safely and on time. The delivery driver was very friendly and called one hour before arrival. Very efficient service, I will definitely purchase from you again,,, many thanks,,,”

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Posted 5 years ago

Hi Sean, thank you for your order and review. We aim to provide the very best service to our customers and would love to hear from you again.

Posted 5 years ago

Online Insulation Ltd is rated 4.7 based on 1,431 reviews