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ozwashroom Reviews

4.4 Rating 1,358 Reviews
86 %
of reviewers recommend ozwashroom
4.4
Based on 1,358 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5

Write Your review

Anonymous
Anonymous  // 01/01/2019
Very happy with the product and delivery. Can't fault it.
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Posted 4 hours ago
Very pleased with our purchase. Easy to order, prompt delivery and a great product.
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Posted 1 month ago
BLocks up easy
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Posted 1 month ago
Dear Rick, Thank you so much for taking the time to provide feedback about your experience with ozwashroom. We truly appreciate customers like you who share their thoughts with us. We sincerely apologize for the inconvenience you experienced with the item blocking up easily. We understand that this can be frustrating and we want to ensure that we address this issue promptly. To make things better, we would love to hear more details about the problem you encountered. Could you kindly share any specific areas of improvement that you think we should focus on? Your insights would greatly assist us in identifying the issues and making the necessary adjustments to provide a seamless experience for all of our customers. Thank you again for reaching out to us and for your continued support of ozwashroom. We value your feedback and are committed to delivering the best products and services possible. Please don't hesitate to contact us if you have any further questions or concerns. Warm regards, Ian ozwashroom Customer Support
Posted 1 month ago
product came broekn, did't even get a day use out of the soap dispenser. do not recommend
Helpful Report
Posted 1 month ago
Dear Henry, Thank you so much for taking the time to provide feedback on your experience with ozwashroom. We truly appreciate your honesty and awareness in letting us know about the issues you encountered with your recent purchase. We would like to sincerely apologize for the inconvenience caused by the broken product and the short lifespan of the soap dispenser. This is certainly not the quality or durability we strive to deliver to our customers, and we deeply regret any disappointment you may have felt. In order to improve our products and services, we would love to hear more about your experience and gather further details about what exactly went wrong. Your insights are highly valuable to us, as they allow us to identify areas of improvement and ensure that similar incidents do not happen again in the future. Once again, we want to express our gratitude for bringing these concerns to our attention. Your feedback helps us to continuously enhance the quality of our offerings and provide a better shopping experience for all our customers. Kindly let us know how we can make things right and turn your experience around. We are here to listen and ensure your satisfaction. Thank you for your support and understanding. We look forward to hearing from you soon. Best regards, Ian
Posted 1 month ago
Good service overall.
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Posted 1 month ago
Thank you so much, Mina, For your fantastic 5-star rating of ozwashroom! We truly appreciate your feedback and are delighted to hear that you had a good experience with our service overall. We strive to consistently provide top-notch service to all our valued customers. Should you need any further assistance or have any questions, please don't hesitate to reach out. Many thanks again for your support! Regards Ian
Posted 1 month ago
Fast Delivery, good price
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Posted 1 month ago
Dear Olivia, Thank you so much for your fantastic 5-star rating of ozwashroom! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. At ozwashroom, we take pride in providing fast delivery and offering competitive prices to our valued customers. It's wonderful to know that our efforts have met your expectations. Once again, thank you for choosing ozwashroom and for taking the time to leave us such a kind review. Your satisfaction means the world to us! Best regards, Ian
Posted 1 month ago
Great customer service, Ian made the process really easy and he was very helpful!
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Posted 1 month ago
Dear Kylien, Thank you so much for giving Ozwashroom a fantastic 5-star rating! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We are especially grateful for your kind words about our team member, Ian. Our goal is to provide excellent customer service, and it's wonderful to know that Ian was able to make your experience easy and enjoyable. We will make sure to pass along your compliments to him. Once again, thank you for choosing Ozwashroom. We value your business and look forward to serving you again in the future. Best regards, Ian
Posted 1 month ago
Very easy to deal with online.
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Posted 1 month ago
Dear Ben, Thank you so much for your fantastic 5-star rating of ozwashroom! We truly appreciate your kind words and are thrilled to hear that you found it very easy to deal with us online. Your satisfaction is our top priority, and we are dedicated to providing a seamless and efficient experience for our valued customers. Once again, thank you for your support and for choosing ozwashroom. We look forward to serving you again in the future! Best regards, Ian
Posted 1 month ago
Easy to order and delivered in a timely manner, Great service!
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Posted 1 month ago
Dear Ian, Thank you so much for your fantastic 5-star rating of Ozwashroom! We greatly appreciate your support and are thrilled to hear that you had an excellent experience with us. At Ozwashroom, we strive to provide our customers with the best service possible, so we are delighted to know that our easy ordering process and timely delivery met your expectations. Thank you once again for choosing Ozwashroom, and we look forward to serving you with our great service in the future! Best regards, Ian
Posted 1 month ago
Purchased 2 x White Coated Metal Paper Towel Roll Dispensers With Lock & found them to be a good product. Would purchase again
Helpful Report
Posted 1 month ago
Dear Brett, Thank you so much for giving ozwashroom a shining 5-star rating! We truly appreciate your kind words and are delighted to hear that you enjoyed our products. We're thrilled that you found the White Coated Metal Paper Towel Roll Dispensers with Lock to be of great quality. Your satisfaction means a lot to us, and we're glad to know that we've met your expectations. Thank you for your trust in our brand! It would be our pleasure to serve you once again in the future. If there's anything else we can assist you with, please don't hesitate to reach out. We value your continued support. Best regards, Ian
Posted 1 month ago
Easy ordering, good product and delivery. It's a pain that no tax invoice is sent with the purchase email confirmation, and the website account only has details of products purchased, not a proper tax receipt
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Posted 1 month ago
Dear David, Thank you so much for taking the time to share your feedback about ozwashroom. We really appreciate it! We're thrilled to know that you had a positive experience with us. Our main goal is to ensure customer satisfaction, and it's great to hear that we're doing things right. We constantly strive to provide a user-friendly website, excellent customer service, and quality products to make our customers happy. If you ever need any assistance in the future, please don't hesitate to reach out. We are always here to help and provide the best support possible. Once again, thank you for your valuable feedback. We truly value customers like you and look forward to serving you again soon! Warmest regards, Ian
Posted 1 month ago
Great service very happy
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Posted 1 month ago
Dear Rick, Thank you so much for your fantastic 5-star rating of ozwashroom! We truly appreciate your support and are thrilled to hear that you were happy with our service. Your kind words mean a lot to us and serve as a motivation to continue delivering excellence to each and every one of our valued customers. Once again, thank you for choosing ozwashroom. We look forward to serving you again in the future! Best regards, Ian
Posted 1 month ago
Great service and very helpful
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Posted 1 month ago
Dear Linda, Thank you so much for your wonderful 5-star rating for ozwashroom! We truly appreciate your support and are delighted to hear that you had a great experience with us. Your kind words, "Great service and very helpful," mean a lot to us. We strive to provide exceptional customer service along with our high-quality products, and it's rewarding to know that we met your expectations. Once again, thank you for choosing ozwashroom. We look forward to serving you again in the future. Best regards, Ian
Posted 1 month ago
Was exactly what we ordered and expected. Delivery was quick.
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Posted 1 month ago
Dear Anon, Thank you so much for your outstanding 5-star rating of ozwashroom! We truly appreciate your support and are thrilled to hear that your experience with us was exactly what you ordered and expected. Our team works diligently to ensure that our customers receive the highest quality products coupled with a quick delivery service. If you have any further needs or inquiries, please don't hesitate to reach out. We look forward to serving you again in the future! Best regards, Ian
Posted 1 month ago
There was an item missing in main order on delivery however there were no issues getting this error fixed with item posted immediately.
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Posted 1 month ago
Dear valued customer, Thank you so much for the wonderful 5-star rating you gave OzWashroom! We greatly appreciate your support and taking the time to share your positive experience with us. We apologize for the item that was missing in your main order upon delivery. However, we are pleased to hear that there were no issues in resolving this error promptly by immediately posting the missing item. Our team is committed to providing excellent customer service, and we are glad we could rectify the situation for you efficiently. Once again, thank you for your continued trust in OzWashroom. We look forward to serving you in the future and providing you with the best products and service possible. Best regards, The OzWashroom Team
Posted 1 month ago
Super easy company to deal with. Will definitely purchase from here again.
Helpful Report
Posted 1 month ago
Thank you so much for your fantastic five-star rating and review of Ozwashroom! We truly appreciate your kind words and are delighted to hear that you found us to be a super easy company to deal with. We are thrilled to have provided you with a positive shopping experience, and we look forward to serving you again in the future.
Posted 1 month ago
Excellent service and product quality. We are very happy with our purchase
Helpful Report
Posted 1 month ago
Dear Anon, Thank you so much for your fantastic 5-star rating of ozwashroom! We greatly appreciate your feedback and are thrilled that you had such a positive experience with us. We are delighted to hear that you found our service and product quality excellent. Our team strives to provide the best possible experience to all our valued customers, and we are thrilled that we were able to meet your expectations. Your satisfaction is our top priority, and we are pleased to know that you are very happy with your purchase. Should you require any further assistance or have any additional feedback, please do not hesitate to reach out to us. Once again, thank you for choosing ozwashroom and for taking the time to share your wonderful experience. We look forward to serving you again in the future! Best regards, Ian
Posted 1 month ago
We are very Happy with our new bin. The only suggestion I have is that a bin a bit bigger would be good.
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Posted 2 months ago
Dear Narelle, Thank you so much for your outstanding 5-star rating of ozwashroom! We truly appreciate your kind words and are delighted to hear that you are very happy with your new bin. Your satisfaction is our top priority. Additionally, we appreciate your suggestion regarding the size of the bin. We value customer feedback as it helps us to continuously improve our products and services. We will definitely take your suggestion into consideration for future enhancements. If you ever have any further suggestions or require any assistance, please do not hesitate to reach out to us. We are always here to help. Once again, thank you for choosing ozwashroom. We look forward to serving you again in the future! Best regards, The ozwashroom Team
Posted 2 months ago
Firstly the stock we originally wanted to order was out of stock. I thought we had an account with OzWashroom but we were made to pay before delivery. The delivery took so long to come that the stock we wanted was probably back in stock by the time we got our order. I can't say it was a great experience.
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Posted 2 months ago
Dear Sharon, Thank you so much for taking the time to share your feedback about ozwashroom! We greatly appreciate your kind words and are thrilled to hear that you had a positive experience with our product. At ozwashroom, ensuring the satisfaction of our customers is one of our top priorities. We constantly strive to provide the highest quality products while maintaining exceptional customer service. It's fantastic to know that we have succeeded in making you happy with our offerings. We wanted to extend an invitation to you to reach out to us anytime if you need any further assistance or have any questions. Our friendly team is always here to help and ensure that your experience with us is nothing short of exceptional. Once again, thank you for your valuable feedback and for choosing ozwashroom. We truly appreciate your support! Warm regards, Ian
Posted 2 months ago
The service and the quality of the products are very good. Also the delivery is very swift thank you.
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Posted 2 months ago
Dear Neal, Thank you so much for your outstanding 5-star rating of ozwashroom! We truly appreciate your feedback. "The service and the quality of the products are very good. Also the delivery is very swift thank you." Your kind words have made our day! We are thrilled to know that you found our service exceptional and the products of high quality. We take great pride in ensuring that our customers receive top-notch service and products that meet their needs. Moreover, we understand the importance of timely delivery, and we are delighted that our swift delivery service impressed you. Your satisfaction is our utmost priority, and we will continue striving to exceed your expectations. Once again, thank you for choosing ozwashroom and sharing your positive experience. We look forward to serving you again in the future! Warm regards, Ian
Posted 2 months ago
ozwashroom is rated 4.4 based on 1,358 reviews