ozwashroom Reviews

Name: ozwashroom
Rating: 4.43

4.4 Rating 1,374 Reviews

86 %

of reviewers recommend ozwashroom

4.4

Based on 1,374 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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ozwashroom 5 star review on 13th December 2024

Michelle Sellwood

ozwashroom 4 star review on 21st April 2021

Glenn

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the product is great quality. the service from OZwashrooms is fantastic. thank you”

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Posted 3 years ago

Thanks Karen, Regards Ian

Posted 3 years ago

“Brilliant company and quick delivery will use again”

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Posted 3 years ago

Thanks Kate. Regards Ian

Posted 3 years ago

“Fast shipping, good product”

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Posted 3 years ago

Thanks Jessica, greatly appreciated. Regards Ian

Posted 3 years ago

“Great customer service. Prompt delivery. Quality products.”

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Posted 3 years ago

Thanks Lorraine, greatly appreciated. Regards Ian

Posted 3 years ago

“Not very happy at all. I fell your customer service and satisfaction has a very long way to go. I called regarding my order being wrong and wanting to swap. I was told NO your company does not exchange. I was extremely unhappy with the reception i received on the phone.”

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Posted 3 years ago

Hi Terri, I'm sorry you ordered the wrong product but as I told you we can't return Paper Towels for sanitary reasons. See our return policy. https://www.ozwashroom.com.au/return-policy Maybe change your review to reflect this? Regards Ian

Posted 3 years ago

“Product is good. Delivery took 3 weeks.”

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Posted 3 years ago

Thanks Anon, Regards Ian

Posted 3 years ago

“Web site most be stronger , Good Customer servises.”

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Posted 3 years ago

Thanks Rad, Regards Ian

Posted 3 years ago

“Quick delivery and quality product for tight space. 🙏”

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Posted 3 years ago

Thanks Lisa, For another Great Review. Cheers Ian

Posted 3 years ago

“Very quick service and delivery very hard to beat prices on most products and a range of payment methods all round good place to shop”

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Posted 3 years ago

Thanks Anon, For the fantastic 5 star review. Greatly appreciated. Regards Ian

Posted 3 years ago

“Easy to deal with and cheap prices. Communication was good and it arrived a few day later.”

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Posted 3 years ago

Hi Anthony, Thanks for the great 5 star review. Greatly appreciated. Regards Ian

Posted 3 years ago

“Quality / variety / price and delivery EXCELLENT - thank you. Will certainly be using Oz Washroom for all our washroom needs.”

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Posted 3 years ago

Thanks Adel, Greatly appreciated. Regards Ian

Posted 3 years ago

“Ian recommended the perfect hand dryer according to our need, very well priced compared to brand names with similar specs and a 3 year warranty. very pleased with the performance of the product and the recommendation.”

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Posted 3 years ago

Thanks Rahul, Appreciate your review, and words. Regards Ian

Posted 3 years ago

“I still have not received my order after 3 weeks! You guys are not even getting back to me regarding why that’s the case.”

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Posted 3 years ago

Hi Zhongming, Very sorry about the delay. Order 1000117938 is with. Fastway Tracking Number: 2Z0003875757 is still in transit but I have Submitted a parcel enquiry. #4825537 Hope to hear something from them soon Regards Ian

Posted 3 years ago

“Installed unit looks good work well.”

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Posted 3 years ago

Thanks Anon, Nice to hear all good, appreciate your 5 stars, Regards Ian

Posted 3 years ago

“Great product and arrived in a convenient time. Would use this business again.”

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Posted 3 years ago

Hi Andrew, Thanks for the great review greatly appreciated. Regards Ian

Posted 3 years ago

“Waited quite a while for delivery think about 20 days. Left it for one of my staff put the lid on the bin and could not as it was 2 tight. The bin is wider than the lid, so the lid took an immense amount of man handling to get it over the bin. Perhaps the box in transit got squashed in one direction. Lid is on now so hopefully it bends back into shape and easier next time. Happy with cost and savings over our previous service contract”

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Posted 3 years ago

Hi Anon, Yes sorry the delivery times are awful atm. I'll send you a video on the technique to put lids on. Regards Ian

Posted 3 years ago

“Minimal fuss. Ordered, paid and products received in a matter of days. What online shopping is all about.”

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Posted 3 years ago

Hi Stephen, Thanks for the 5 star review. Greatly appreciated. Regards Ian

Posted 3 years ago

“Good service, and I was able to call and speak to someone with my original enquiry. The stainless soap trays we ordered look solid, and I trust are good quality stainless. This will be tested when we re-open after 3 months of lockdown.”

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Posted 3 years ago

Thanks Anon, For your order and 5 star review. Greatly appreciated Regards Ian

Posted 3 years ago

“All items have been delivered many thanks”

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Posted 3 years ago

Hi Michelle, I'm trying to sort the short delivery out today, if not I'll deliver it personally Monday. The First Aid Kit and Lids. Very sorry about the poor courier service. Regards Ian

Posted 3 years ago

“Paper towels are a bit to thin for My liking”

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Posted 3 years ago

Hi Marcos, Sorry about that thinness. Maybe fold it in half. Regards Ian

Posted 3 years ago

ozwashroom is rated 4.4 based on 1,374 reviews