ozwashroom Reviews

Name: ozwashroom
Rating: 4.43

4.4 Rating 1,372 Reviews

86 %

of reviewers recommend ozwashroom

4.4

Based on 1,372 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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ozwashroom 5 star review on 13th December 2024

Michelle Sellwood

ozwashroom 4 star review on 21st April 2021

Glenn

Anonymous

Anonymous // 01/01/2019

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“Great service”

Helpful Report

Posted 3 months ago

Dear Jean, Thank you for giving ozwashroom a fantastic 5-star rating! We truly appreciate your kind words and are delighted to hear that you had a great experience with us. It is our goal to provide exceptional service, and we are thrilled to know that we have met your expectations. We value your support and thank you for choosing ozwashroom. Should you ever require anything further, please do not hesitate to reach out. We are here to assist you! Warmest regards, Ian "Great service"

Posted 3 months ago

“Good quality products. Easy ordering procedure. Quick delivery.”

Helpful Report

Posted 3 months ago

Dear Lobna, Thank you so much for taking the time to leave us a fantastic 4-star rating! We're thrilled to hear that you had a positive experience with Ozwashroom. Your continued support as a loyal customer means the world to us. We truly appreciate your trust in our brand and products. We're glad to know that you found our products to be of good quality and that our ordering procedure was easy for you. We understand the importance of a streamlined experience for our customers and always strive to make it as hassle-free as possible. Additionally, we take pride in our quick delivery service and are pleased to have met your expectations in this regard. Thank you again for your review, and we look forward to serving you in the future. Best regards, Ian

Posted 3 months ago

“Good quality, prompt delivery.”

Helpful Report

Posted 4 months ago

Dear Nicholas, Thank you so much for taking the time to give ozwashroom a 4-star rating. We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Good quality and prompt delivery are two of our top priorities, so we are delighted that we met your expectations in these areas. Your satisfaction is our ultimate goal, and we're glad that we were able to provide you with a great shopping experience. Once again, thank you for your support and for choosing ozwashroom. We look forward to serving you again in the future. Best regards, Ian OzWashroom

Posted 3 months ago

“Very similar to the industrial types but obviously with no collection but it served it’s purpose in my home when I often have students staying”

Helpful Report

Posted 4 months ago

Thank you so much for taking the time to rate ozwashroom with 4 stars! We greatly appreciate your feedback and are delighted to hear that our product served its purpose in your home, especially when you have students staying over. We understand that our washroom facilities may not have the same level of collection as industrial types, but we strive to provide efficient and effective solutions for our customers' needs. If you have any further suggestions or inquiries, please feel free to reach out. Thank you again for choosing ozwashroom! Regards Ian

Posted 4 months ago

“Great service quick delivery”

Helpful Report

Posted 4 months ago

Dear Stephen, Thank you so much for your amazing 5-star rating of ozwashroom! We truly appreciate your support and are thrilled to hear that you had a wonderful experience with us. Great service, quick delivery, and satisfied customers like yourself are what drive us to continue delivering excellence. We are committed to providing top-notch products and ensuring prompt delivery to meet your needs. Once again, thank you for choosing ozwashroom and taking the time to share your positive feedback. We look forward to serving you again in the future! Best regards, Ian

Posted 4 months ago

“it is a good product”

Helpful Report

Posted 4 months ago

Dear Gowhar, Thank you so much for taking the time to rate OzWashroom with 4 stars. We truly appreciate your support and feedback! We are thrilled to hear that you found our product to be good. We strive to deliver top-notch quality and customer satisfaction, and your positive experience is a reflection of our hard work. If you have any further suggestions or need assistance with anything, please don't hesitate to reach out. We are here to ensure your complete satisfaction. Thank you once again for your kind rating and for choosing OzWashroom. We look forward to serving you again in the future! Best regards, Ian

Posted 4 months ago

“It is the first time that I have used Ozwashroom and found them very accommodating from purchase to delivery. I could not fault them.”

Helpful Report

Posted 4 months ago

Dear Debra, Thank you so much for giving us a 5-star rating on Ozwashroom! We truly appreciate your feedback and are delighted that you had a great experience with us. It is wonderful to hear that you found us accommodating from the moment of purchase until the delivery. We strive to provide the best service possible, and we are glad that we could meet your expectations. Your satisfaction is our top priority, and we are grateful for your kind words. Should you need any further assistance in the future, please don't hesitate to reach out. Thank you once again for choosing Ozwashroom! Best regards, Ian

Posted 4 months ago

“I have already done this earlier - Wonderful Sales Assistant who was really patient and courteous with me (I have forgotten her name?)”

Helpful Report

Posted 4 months ago

Dear Noni, Thank you so much for your wonderful 5-star rating of ozwashroom! We greatly appreciate your support and feedback. We're thrilled to hear that you had a positive experience with our sales assistant. We strive to provide excellent customer service, and it's always great to receive such kind words. Your message mentioned that she was patient and courteous, and we're glad that she could assist you in a satisfactory manner. Thank you again for taking the time to share your review with us. We look forward to serving you again in the future! Best regards, The ozwashroom Team

Posted 4 months ago

“Received all components that I ordered and have installed all the relevant equipment.”

Helpful Report

Posted 4 months ago

Dear Stephen, Thank you so much for your outstanding five-star rating of ozwashroom! We sincerely appreciate your positive feedback and are thrilled to hear that you received all the components you ordered and have successfully installed the relevant equipment. Please don't hesitate to reach out if you need any further assistance or have any questions. We are always here to provide you with top-notch service and quality products. Thank you once again for choosing ozwashroom, and we look forward to serving you in the future! Best regards, Ian

Posted 4 months ago

“A good experience. Prompt delivery, reasonable price, provided all requested information prior to me lodging the order.”

Helpful Report

Posted 5 months ago

Dear Anon, Thank you so much for your amazing 5-star rating of ozwashroom! We greatly appreciate your feedback and are thrilled to hear that you had such a positive experience with us. We pride ourselves on prompt delivery and providing reasonable prices to our valued customers like you. We are happy that we were able to meet your expectations and provide all the necessary information you requested prior to placing your order. Your satisfaction is our utmost priority, and we are grateful for your trust in our services. We look forward to serving you again in the future and providing you with the same level of excellent service. Once again, thank you for your kind words and for choosing ozwashroom. Best regards, Ian

Posted 5 months ago

“Found the item of excellent quality, materials and workmanship. A well priced by a considerable amount piece of equipment. I have found over my working life health items tend to be overpriced. Well done by your company. Regards Tom Hutchinson 5 stars”

Helpful Report

Posted 5 months ago

Dear Tom, Thank you so much for taking the time to give ozwashroom a 5-star rating! We truly appreciate your support and feedback. We are delighted to hear that you found the item of excellent quality, materials, and workmanship. At ozwashroom, we strive to offer our customers the best products at competitive prices, and we are thrilled that you found our piece of equipment well-priced. Your comment about health items being overpriced resonates with us, and we are glad to have exceeded your expectations. Thank you again for your kind words and for choosing ozwashroom. We hope to continue serving you with exceptional products and customer service in the future. Best regards, Ian

Posted 5 months ago

“A top product, love the foot pedal to open. Great price!”

Helpful Report

Posted 5 months ago

Dear Wayne, Thank you so much for taking the time to give ozwashroom a 5-star rating! We are thrilled to hear that you are enjoying our products. Your support means the world to us. We are glad that you love the foot pedal feature for opening our products. We believe that it adds convenience and hygiene to your experience. Also, we are delighted that you find our prices reasonable. Thank you once again for your kind words, Wayne. We truly appreciate your feedback and we look forward to serving you again in the future. Best regards, Ian

Posted 5 months ago

“Easy Transaction. Product delivered promptly”

Helpful Report

Posted 5 months ago

Dear Joanne, Thank you so much for your wonderful 5-star rating of ozwashroom! We appreciate your kind words and your continued loyalty as a customer. We are thrilled to hear that your experience with us was an easy transaction and that the product was promptly delivered. At ozwashroom, we always strive to provide an efficient and hassle-free shopping experience for our valued customers like you. Thank you once again for your fantastic review! We truly value your support and look forward to serving you for many more years to come. Best regards, Ian

Posted 5 months ago

“that is good size and quality”

Helpful Report

Posted 5 months ago

Dear Amanda, Thank you for taking the time to rate ozwashroom with four stars! We truly appreciate your feedback and support. We are delighted to hear that you found our products to be of good size and quality. At ozwashroom, we strive to provide our customers with the best experience possible, offering top-notch products that meet their needs. Your satisfaction is our top priority, and we are thrilled that we were able to meet your expectations. Once again, thank you for your kind rating and positive feedback. We look forward to serving you again in the future. Best regards, Ian

Posted 5 months ago

“Great service and prices. Very quick delivery service. Very good website.”

Helpful Report

Posted 5 months ago

Dear John, Thank you so much for your fantastic 5 star rating of ozwashroom! We truly appreciate your kind words and ongoing support. Your satisfaction is always our top priority, and we're delighted to hear that you find our service and prices to be great. Our team works tirelessly to ensure quick delivery and maintain a user-friendly website, so it's great to know that you find these aspects very good. We are so grateful to have you as a loyal customer, and we look forward to serving you in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you again for your valuable feedback! Best regards, Ian

Posted 5 months ago

“Aitomatic system is poor”

Helpful Report

Posted 5 months ago

Hi Nishchint; Can you please explain what kind of issue you have with our automatic sanitary bin ? We have sold thousands of those and no one very complained. Regards Richard

Posted 5 months ago

“Propmpt, always informed on the tracking of my order across Australia. Arrived when due. great service and products.”

Helpful Report

Posted 5 months ago

Dear Ray, Thank you so much for your amazing 5-star rating of ozwashroom! We sincerely appreciate your feedback and are thrilled to hear that you had a great experience with our service and products. We understand the importance of promptness and keeping our customers informed, so we're glad to know that you were satisfied with the tracking updates on your order throughout Australia. Delivering your order on time is always a top priority for us. Once again, we truly appreciate your kind words and the time you took to share your positive experience. We look forward to serving you again in the future! Best regards, Ian

Posted 5 months ago

“Very good and easy to order”

Helpful Report

Posted 5 months ago

Dear Praty, Thank you so much for your exceptional 5-star rating of ozwashroom! We are thrilled to hear that you find our service to be very good and easy to order. Your satisfaction is our top priority, and your feedback is truly valuable to us. We would also like to express our gratitude for your loyalty as a customer. It means a great deal to us to have customers like yourself who continue to support and trust our brand. We look forward to serving you again and ensuring your experience remains outstanding. Thank you once again for choosing ozwashroom! Best regards, Ian

Posted 5 months ago

“I needed to exchange this item, you charged me a restocking fee of 20% we thought this was unreasobale when I exchanged for a new item.”

Helpful Report

Posted 5 months ago

Dear Kahti, Thank you so much for taking the time to provide us with your feedback regarding your recent experience with ozwashroom. We truly appreciate you reaching out and sharing your thoughts with us. Firstly, we sincerely apologize for the inconvenience you encountered when you needed to exchange your item. We understand how frustrating it can be, especially when an unexpected restocking fee of 20% was charged. We completely acknowledge your concerns and understand why you found this to be unreasonable during the exchange process. Our aim is to always provide exceptional service to our valued customers, and we regret that this was not your experience. We would like to make things better for you, Kahti, and invite you to share any suggestions or specific ways in which we can rectify this situation. Your satisfaction is our top priority, and we want to ensure that you are completely satisfied with your future experiences with ozwashroom. Once again, we appreciate your feedback, as it helps us improve and enhance our services. We apologize for any inconvenience caused and look forward to your response. Best regards, Ian

Posted 5 months ago

“Great service as always”

Helpful Report

Posted 5 months ago

Dear Wayne, Thank you so much for taking the time to leave us a glowing 5-star review for OzWashroom! We truly appreciate your support and loyalty as a customer. Great service as always! We're delighted to hear that you continue to be satisfied with our services. We promise to maintain our high standards and keep providing you with the best possible experience. Thank you once again for your kind words and for being such a valued customer. We look forward to serving you again and exceeding your expectations in the future. Warm regards, Ian

Posted 5 months ago

ozwashroom is rated 4.4 based on 1,372 reviews