ozwashroom Reviews

Name: ozwashroom
Rating: 4.43

4.4 Rating 1,358 Reviews

86 %

of reviewers recommend ozwashroom

4.4

Based on 1,358 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Write Your review

Tell us how ozwashroom made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ozwashroom 4 star review on 21st April 2021

Glenn

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks for your help Ian, i changed my mind after placing order and bought a more expensive product, so happy you were able to change before shipment without any issues”

Helpful Report

Posted 2 years ago

Hi Paul, Thanks for the 5 stars and always happy to help, much appreciated. Regards Ian

Posted 2 years ago

“Had great experience, when our baby change table came damaged in the box they sent us a new one very quickly which got us out of trouble.”

Helpful Report

Posted 2 years ago

Hi Michael, Thanks for the 5 Star review and glad everything is OK. Regards Ian

Posted 2 years ago

“Great service (even calling to discuss out of stock rather than just backordering or emailing) and great range- the one thing they don't have that would make my life easier is cheap toilet roll holders. Other than that, I can get everything we need for a bathroom fitout from OW, which makes my life that little bit easier.”

Helpful Report

Posted 2 years ago

Hi Sophie, Thanks for that lovely 5-star review. We have these toilet roll holders for $19 ? https://www.ozwashroom.com.au/toilet-roll-holder/t6624s-toilet-roll-holder-2 Or these for $29 ? https://www.ozwashroom.com.au/toilet-roll-holder/a-8866-sm-stainless-steel-single-toilet-roll-holder Regards Ian

Posted 2 years ago

“Excellent delivery times and follow up service. Will definitely use again.”

Helpful Report

Posted 2 years ago

Hi Nathan, apologies for missing those emails, the simple return and repair process is underway as phone discussion. Regards Ian

Posted 2 years ago

“Very happy with the product. Just a little communication hiccup other than that we will be using OZWASHROOM again.”

Helpful Report

Posted 2 years ago

Thanks for the 4 stars Soap/Sanitiser Dispensers. Regards Ian

Posted 2 years ago

“Great Service And easy ordering online.”

Helpful Report

Posted 2 years ago

Hi William, Appreciate your 5 star review. Regards Ian

Posted 2 years ago

“Awesome product fast delivery, great seller communication, no issues, will buy again”

Helpful Report

Posted 2 years ago

Hi Kate-Lee, Thanks for the 5 star review, much appreciated. Regards Ian

Posted 2 years ago

“I was quoted 3 days delivery for their product and three weeks later I still have not received it Still waiting day 23 and two enquries later”

Helpful Report

Posted 2 years ago

Hi Anthony, It was ordered on the 9th and we shipped it the day after, I'm following up the courier I'm sorry about this delay. Regards Ian

Posted 2 years ago

“Perfect for the area of use. Easy to install and functions perfectly.”

Helpful Report

Posted 2 years ago

Thanks Steve for the 4 stars, Greatly appreciated. Regards Ian

Posted 2 years ago

“I've bought a lot of products from OzWashroom and have always found them to be good reliable products with fast delivery”

Helpful Report

Posted 2 years ago

Hi Trevor, Thanks for the 5 stars greatly appreciated. Rewgards Ian

Posted 2 years ago

“service ok, small purchase”

Helpful Report

Posted 2 years ago

Hi Steve, Any purchase is better than none. Thank you. Regards Ian

Posted 2 years ago

“Great product range, reasonable prices and terrific service.”

Helpful Report

Posted 2 years ago

Hi Elizabeth, Thanks so much for the 5 star review, Greatly appreciated. Regards Ian

Posted 2 years ago

“The person who was meant to drop off the bin didn’t come to the mailbox and drove off so the bin got redirected and I had to call so they would send it back out and not back to the warehouse.”

Helpful Report

Posted 2 years ago

Hi Siobhann, Here is the link to StarTrack so you can make a personal complaint to them. shipment. Carrier: StarTrack Tracking Number: 2CWZ00011847 Delivered Most recent update Delivered - Left in a safe place SPRINGFIELD NSW, 2250 Date & timeWed 17 Nov • 3:25pm https://startrack.com.au/track/details/@UhcyXLoRPLhfIVrkxrF04BuQecJCLilTa2ceg0qomNZtAEVUcaU%3D Regards Ian

Posted 2 years ago

“Great Product , easy to install , looks great”

Helpful Report

Posted 3 years ago

Thanks Phil, Your Review is greatly appreciated. Enjoy your Hand Dryer. Regards Ian

Posted 3 years ago

“Excellent delivery time for the product ordered.”

Helpful Report

Posted 3 years ago

Thanks Steven, Your 5 stars are greatly appreciated. Regards Ian

Posted 3 years ago

“Fantastic to deal with”

Helpful Report

Posted 3 years ago

Thanks David, For your 5 stars. Greatly appreciated. Regards Ian

Posted 3 years ago

“The staff were friendly, efficient and knowledgeable with regards to their products. Our order was quickly dispatched and arrived on time”

Helpful Report

Posted 3 years ago

Hi Anon, Thanks for the 4 stars. Much appreciated. Regards Ian

Posted 3 years ago

“Great service”

Helpful Report

Posted 3 years ago

Hi Jennifer, Thanks for the 5 stars. Greatly appreciated. Regards Ian

Posted 3 years ago

“Fantastic quality, prompt delivery great service”

Helpful Report

Posted 3 years ago

Thanks Emma, For the 5 stars Greatly appreciated Regards Ian

Posted 3 years ago

“Great product and service ,speedy delivery”

Helpful Report

Posted 3 years ago

Thanks Simon, Regards Ian

Posted 3 years ago

ozwashroom is rated 4.4 based on 1,358 reviews