ozwashroom Reviews

Name: ozwashroom
Rating: 4.43

4.4 Rating 1,358 Reviews

86 %

of reviewers recommend ozwashroom

4.4

Based on 1,358 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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ozwashroom 4 star review on 21st April 2021

Glenn

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ian is very helpful including the call centre. I feel confident buying their products online”

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Posted 1 year ago

Thank you so much for your fantastic 5 star rating and kind words of appreciation for our ozwashroom product and Ian's attentiveness from the call center! We really appreciate your loyalty and are so glad to have been able to provide you with a positive experience. Thank you again for your kind words. Regards Ian

Posted 1 year ago

“Always a quick and easy purchasing process with very prompt delivery”

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Posted 1 year ago

Thank you Bronwyn for your 5 star rating of ozwashroom. We are delighted to receive such a positive review. We strive to make the purchasing process quick and easy and ensure prompt delivery of products each and every time. Thank you, once again! Regards Ian

Posted 1 year ago

“Easy to deal with. Transport took a bit longer than desired but thats just how it is at the moment. No complaints.”

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Posted 1 year ago

Thank you for your 5 star rating, Michael! We are glad to hear Easy to deal with! We apologize for the delayed transportation; however, these issues are common in our current environment. Thank you again for your no complaints attitude, it is greatly appreciated! Regards Ian

Posted 1 year ago

“The service was outstanding, the product excellent, delivered on time in excellant packaging”

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Posted 1 year ago

Thank you so much Barry for your five-star rating of OZwashroom! We are so glad to hear that you had a positive experience with us -- it is exactly what we strive for! We are delighted that you felt the service was outstanding, the product excellent, and the delivery on time in excellent packaging! Thank you for your kind words. Regards Ian

Posted 1 year ago

“Haven't installed products yet so cannot speak to its quality but it looks okay. Half the installation bolts were missing from the box. Customer service when querying this was very poor and no further communication was received after I made a request that the listing be changed to highlight the lack of installation equipment provided. Not quite sure why they asked me to do a review after not replying to my request.”

Helpful Report

Posted 1 year ago

Thank you taking the time to review ozwashroom and for bringing this issue to our attention. But as we explained to you a few times the fastening bolts are subject to the type of wall that you are fixing it to, and there are many different types of walls in this world, your person installing the unit has to make a learned decision and use the correct type, hopefully. Could you please tell us more about your experience with customer service and what could have been done better? Regards Ian

Posted 1 year ago

“products are amazing and delivery is prompt.”

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Posted 1 year ago

Thank you so much for your amazing 5 star rating of ozwashroom! We are really happy to hear that you are pleased with our products and delivery. We strive to provide the best customer service and quality products to our customers. Thank you again for your support and kind words! Regards Ian

Posted 1 year ago

“Good product at a good price. Fast delivery. Thank you!”

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Posted 1 year ago

Thank you for the 5-star rating of ozwashroom! We are delighted to hear that you are happy with our product, price, and delivery. We appreciate your positive feedback! Thank you! Regards Ian

Posted 1 year ago

“The delivery time & service was great. I have not had the bench installed yet.”

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Posted 1 year ago

Thank you so much for your 5 star review! We are glad to hear that you had a great delivery experience with us and we look forward to hearing about your installation experience once it has been set up. Thanks again for your support!" Regards Ian

Posted 1 year ago

“Never had a problem with ordering or the supply of goods, staff are helpful and knowledgeable.”

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Posted 1 year ago

Thank you so much Leon for your 5 star rating of OZWashroom! We are so grateful that you have never had a problem with ordering or the supply of goods, and that our staff are helpful and knowledgeable. It's comments like yours that make us strive to be even better. Regards Ian

Posted 1 year ago

“Ordered the product an it came in the next day. Quality product and was very impressed with the service. Would order from them again.”

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Posted 1 year ago

Thank you Salman for your wonderful 5 star rating! I am so glad to hear that you were impressed with the quality product, service, and quick delivery. That means a lot to us. We look forward to having you as a returning customer. Regards Ian

Posted 1 year ago

“Fantastic product! Compact and yet very, very powerful. So happy with it that I have bought two! Stop paying for hand paper towels that customers simply over use and waste. No more mess on the floor.”

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Posted 1 year ago

Thank you so much for the 5 star rating Lucy! We're so happy that you're satisfied with our product and have even purchased two of them! Your support means a lot to us and it's great to hear that you've stopped paying for hand paper towels and that our product helps reduce waste. Your loyalty is greatly appreciated. Thank you! Regards Ian

Posted 1 year ago

“We've been using OzWashroom for several years, due to their great product range and also their excellent service. So convenient to have bulky toilet rolls delivered so quickly, and right to the doorstep, at a very competitive price.”

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Posted 1 year ago

Thank you so much for your 5 star rating of OzWashroom, Kathy! We are really glad to hear that you've been using our services for a few years now, and that you've been truly satisfied with the product range and also the service we provide. We appreciate your loyalty and are happy that you find it so convenient to have the toilet rolls delivered quickly and right to your doorstep. Thank you for your continued service and support with OzWashroom! Regards Ian

Posted 1 year ago

“High quality product.”

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Posted 1 year ago

Thank you so much for your 5 star rating of ozwashroom! We really appreciate your loyalty and are proud to provide a high quality product to all of our customers. We hope you continue to enjoy our product. Thank you for your support! Regards Ian

Posted 1 year ago

“The loo roll holders were easy to instal, and are serving their purpose.”

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Posted 1 year ago

Thanks so much for the five-star rating, Peter! We're glad you found the loo roll holders easy to install and that they're serving the purpose. We really appreciate your feedback! Regards Ian

Posted 1 year ago

“What I wanted Arrived on time”

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Posted 1 year ago

Thank you so much, Randal, for giving ozwashroom a 5 star rating! It means a lot to us. We're glad that we were able to arrive on time and that we met your expectations. Regards Ian

Posted 1 year ago

“Every time the lid opens, it falls off it hinges. I have uploaded photos as it is very poorly designed & never stood a chance of functioning properly at all. I have bought and returned both bins. Both with the same design flaw. The scented bags were great.”

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Posted 1 year ago

Thank you so much for your review, Ulysses! We really appreciate you taking the time to let us know your experience with our product. We apologize for the issue with the lid falling off the hinges and for the poor design you encountered. We would love to make this right - would you be willing to share more specifics on the product's design flaws, what you didn't like, and how we can make things better? We're so sorry for the inconvenience this has caused, and we value your feedback. Regards Ian

Posted 1 year ago

“Excellent customer service”

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Posted 1 year ago

Thanks for the amazing 5 star rating, Dean! We are so glad you have been pleased with ozwashroom. We pride ourselves on our excellent customer service, and thank you for being a loyal customer. Regards Ian

Posted 1 year ago

“Fast delivery well packed will buy again AAA”

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Posted 1 year ago

Thank you so much Glenn for giving us a 5 star rating! We are happy to hear that you were also pleased with the fast delivery and the well packed product. We value your loyalty and look forward to your continued patronage! Regards Ian

Posted 1 year ago

“We gave Flick the flick because they were hopeless. You have done everything well. We could not have hoped for better service, thank you.”

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Posted 1 year ago

Thank you for your 4-star rating of ozwashroom, Rod! We gave Flick the flick because they were hopeless, but you have done everything well. We could not have hoped for better service, thank you for your praise! Regards Ian

Posted 1 year ago

“Good Customer Service, quality products and delivery on time. If ozwashroom can provide a printed catalogue 6 monthly will be a plus point. thank you”

Helpful Report

Posted 1 year ago

Thank you Bijay, so much for your 5 star rating of ozwashroom! We are delighted to have earned your satisfaction and recognition of our good customer service, quality products and delivery on time. We appreciate the suggestion about a printed catalogue and we may consider that for future reference. Thank you again for your positive rating!" Regards Ian

Posted 1 year ago

ozwashroom is rated 4.4 based on 1,358 reviews