ozwashroom Reviews

Name: ozwashroom
Rating: 4.43

4.4 Rating 1,382 Reviews

86 %

of reviewers recommend ozwashroom

4.4

Based on 1,382 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good products”

Helpful Report

Posted 1 year ago

Dear Shaun, Thank you so much for your glowing 5-star rating of ozwashroom! We truly appreciate your support and are thrilled to hear that you had a positive experience with our products. As you mentioned, we take great pride in providing high-quality products that meet our customers' needs. Our team appreciates your kind words and we're here to assist you with any future requirements you may have. Once again, thank you for choosing ozwashroom. We look forward to serving you again soon! Best regards, Ian

Posted 1 year ago

“Super helpful and friendly staff, thank you! Received my order within the timeframe stipulated.”

Helpful Report

Posted 1 year ago

Dear Samantha, Thank you so much for your outstanding 5-star rating of ozwashroom! We greatly appreciate your feedback and are thrilled to hear that our staff was super helpful and friendly. It's our top priority to ensure a pleasant shopping experience for our customers. We are also delighted to know that you received your order within the specified timeframe. Our team works diligently to ensure prompt delivery and customer satisfaction. Once again, thank you for your kind words and for choosing ozwashroom. We look forward to serving you again in the future! Best regards, Ian

Posted 1 year ago

“Very efficient delivery of a great product.”

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Posted 1 year ago

Dear Margaret, Thank you so much for your fantastic 5-star rating of ozwashroom! We greatly appreciate your kind words and support. Your satisfaction is our top priority, and we are thrilled to hear that you found our delivery process to be efficient and our products to be of great quality. We value your loyalty as a customer and we are grateful for your continued trust in our services. Please don't hesitate to reach out if you have any further needs or questions. We are here to assist you anytime. Thank you again for choosing ozwashroom. We look forward to serving you in the future. Best regards, Ian

Posted 1 year ago

“Great service”

Helpful Report

Posted 1 year ago

Thank you for your fantastic 5-star rating of ozwashroom! We greatly appreciate your support and are thrilled to hear that you had a great experience with our services. Our team is committed to providing exceptional service, and we're glad that we could meet your expectations. Thank you again for choosing ozwashroom, and we look forward to serving you again in the future. Regards Ian

Posted 1 year ago

“Brilliant Service, Great value products.”

Helpful Report

Posted 1 year ago

Dear James, Thank you so much for taking the time to give us a brilliant 5-star rating for OzWashroom! We are thrilled to hear that you had a great experience with our service and found our products to be of great value. Your kind words truly mean a lot to us and we appreciate your support. If there is anything else we can assist you with in the future, please do not hesitate to reach out. We look forward to serving you again soon! Best regards, Ian

Posted 1 year ago

“Arrived on time, easy to install and works perfectly”

Helpful Report

Posted 1 year ago

Dear Sailesh, Thank you so much for taking the time to give ozwashroom a 5-star rating! We truly appreciate your kind words about our products. We are thrilled to hear that your order arrived on time, was easy to install, and is working perfectly. Customer satisfaction is our top priority, and it is always rewarding to know that we have met your expectations. If you have any further feedback or need any assistance, please do not hesitate to let us know. We are here to help and provide you with the best possible experience. Thank you again for your support, and we look forward to serving you in the future. Best regards, Ian

Posted 1 year ago

“While I was happy with the goods supplied, I was disappointed with the Courier which your company used. After a phone call to your company, I was requested to send an email, which I did, but unfortunately I did not receive a response. Based on the freight charges and poor or lack of communication, I will shop locally in the future.”

Helpful Report

Posted 1 year ago

Dear Rosslyn, Thank you so much for taking the time to share your feedback about your experience with ozwashroom. We truly appreciate your honesty and value your opinion as it helps us improve our services. We sincerely apologize for the disappointment you experienced with the courier service we utilized. We understand that it can be frustrating when such issues arise, and we take full responsibility for any inconvenience caused. Additionally, we regret that your email did not receive a prompt response, and we apologize for the lack of communication on our part. We completely understand your decision to shop locally in the future, considering the freight charges and subpar communication you encountered. However, we would love the opportunity to make things right and regain your trust. Is there anything specific we can do to rectify the situation and improve your overall experience with ozwashroom? Thank you once again for bringing these issues to our attention. We appreciate your support and assure you that we will take the necessary steps to prevent similar incidents from occurring in the future. If there is anything else we can assist you with, please do not hesitate to reach out to us. We value your continued patronage and look forward to serving you better in the future. Warm regards, Ian

Posted 1 year ago

“Was great”

Helpful Report

Posted 1 year ago

Dear Seong, Thank you so much for your wonderful 5-star rating and review of ozwashroom! We truly appreciate your kind words and are thrilled to hear that your experience with us was great. At ozwashroom, we strive to provide top-notch service and high-quality products, so it's fantastic to know that we've met your expectations. Our team is grateful for your support, and we look forward to serving you again in the future. Thank you once again for choosing ozwashroom and for taking the time to share your positive feedback! Best regards, Ian

Posted 1 year ago

“It all went smoothly. My only complaint, and it's not a problem, but the curtain rod did have a slight bow in it. I think the packaging could have been a bit more rigorous.”

Helpful Report

Posted 1 year ago

Dear Anon, Thank you so much for taking the time to rate us 4 stars on Ozwashroom! We are thrilled to hear that your experience with us went smoothly. Your feedback regarding the slight bow in the curtain rod is duly noted, and we appreciate your suggestion for more rigorous packaging. At Ozwashroom, we strive to provide the best possible service and products to our customers, and your feedback helps us in our continuous effort to improve. We apologize for any inconvenience caused by the packaging and assure you that we will take this into consideration for future improvements. Once again, thank you for choosing Ozwashroom and for your valuable feedback. We are grateful for your support and hope to have the opportunity to serve you better in the future. Best regards, Ian

Posted 1 year ago

“Takes too long for items to arrive.”

Helpful Report

Posted 1 year ago

Hi Annie! Thank you so much for taking the time to share your feedback about ozwashroom. We truly appreciate it! We're absolutely thrilled to hear that you had a positive experience with our products and services. Ensuring our customers are happy is at the core of what we do. It's great to see that our efforts are making a difference. If you ever need any assistance or have any questions in the future, please don't hesitate to reach out. We're here to help! Thanks again for your kind words, Annie. We couldn't be more grateful for your support. Warmest regards, Ian

Posted 1 year ago

“Product was as described and arrived on time”

Helpful Report

Posted 1 year ago

Dear Kevin, Thank you so much for your outstanding 5-star rating of ozwashroom! We truly appreciate your feedback and the time you took to share your positive experience with us. We are thrilled to hear that the product you ordered was exactly as described and arrived on time. Providing our customers with top-quality products and efficient delivery service is our utmost priority, so we are delighted to know that we met your expectations in this regard. Once again, thank you for choosing ozwashroom and for your kind words. We look forward to serving you again in the future! Best regards, Ian

Posted 1 year ago

“Service and delivery was exceptionally quick”

Helpful Report

Posted 1 year ago

Dear Paul, Thank you so much for your wonderful 5-star rating of ozwashroom! We are thrilled to hear that you were pleased with our service and delivery, which was exceptionally quick. Your loyalty as a customer means the world to us, and we are grateful for your continued support. We will always strive to provide you with the best products and service to meet your needs. Thank you again for choosing ozwashroom. We appreciate your business and look forward to serving you in the future! Best regards, Ian

Posted 1 year ago

“Excellent products”

Helpful Report

Posted 1 year ago

Dear John, Thank you so much for taking the time to leave a 5-star rating for ozwashroom. We greatly appreciate your feedback and support. We're thrilled to hear that you found our products excellent. It's always our goal to provide top-notch quality products to our valued customers like yourself. Once again, thank you for choosing ozwashroom. We look forward to serving you again in the future. Best regards, Ian

Posted 1 year ago

“Easy to order from and the order arrived promptly. Great communication throughout the order and delivery process. Thank you.”

Helpful Report

Posted 1 year ago

Dear Steve, Thank you for your fantastic 5-star rating and wonderful review of ozwashroom! We truly appreciate your support and are delighted to hear that you had a positive experience with us. We are thrilled to know that ordering from us was a breeze and that your order arrived promptly. Our team takes great pride in ensuring seamless communication throughout the entire order and delivery process, so it brings us great joy to hear that it was appreciated. Once again, thank you for choosing ozwashroom and taking the time to share your satisfaction with us. We look forward to serving you in the future! Kind regards, Ian

Posted 1 year ago

“Hello I am disappointed that the spray cans I purchased didn’t fit the Airoma unit that I have any ideas would be appreciated thanks Greig”

Helpful Report

Posted 1 year ago

Hello Greig, Thank you for taking the time to rate ozwashroom with four stars. We truly appreciate your kind feedback. Regarding the issue you encountered with the spray cans not fitting your Airoma unit, we apologize for any inconvenience caused. Our team is dedicated to ensuring customer satisfaction, and we would be more than happy to assist you in finding a suitable resolution. Please reach out to our customer support at your convenience, and they will provide you with various options and suggestions. Once again, we are grateful for your support and valuable feedback. We look forward to assisting you further. Warm regards, Ian

Posted 1 year ago

“Excellent product perfect size for our food van, arrived quickly and in great condition. Will definitely use ozwashroom when we need to purchase more items for our business.”

Helpful Report

Posted 1 year ago

Dear Shane, Thank you so much for your amazing 5-star rating of ozwashroom! We greatly appreciate your feedback and are thrilled to hear that our products have been a perfect fit for your food van. We're delighted to know that your order arrived promptly and in impeccable condition. At ozwashroom, we strive to provide not only excellent products but also exceptional service. Your satisfaction is our top priority. Rest assured, we will be more than happy to assist you whenever you need to purchase more items for your business. We value your continued support and look forward to serving you again in the future. Thank you once again for choosing ozwashroom! Best regards, Ian

Posted 1 year ago

“Iterms were shown in stock on web site but were in fact out of stock so delivery was poor, also communication was poor”

Helpful Report

Posted 1 year ago

Dear Phil, Thank you so much for taking the time to provide feedback on your experience with ozwashroom. We greatly appreciate your input and value your perspective as it helps us improve our service. We apologize for the inconvenience caused by items being shown as in stock on our website, only to find out later that they were out of stock. We understand how frustrating it is to receive a poor delivery experience due to this discrepancy. Additionally, we regret any shortcomings in our communication which may have added to the overall disappointment. At ozwashroom, we are committed to ensuring customer satisfaction, and your feedback is essential in achieving this goal. We would be grateful if you could kindly share with us how we can enhance our processes to avoid similar issues in the future. Your suggestions and insights would be invaluable in helping us provide a better experience for all our customers. Once again, we want to express our gratitude for your valuable feedback. We look forward to hearing from you and working towards resolving these concerns to make your next experience with ozwashroom a significantly more positive one. Warm regards, Ian

Posted 1 year ago

“Have used u guys before and the service is always short and sharp 👌”

Helpful Report

Posted 1 year ago

Dear Stephen, Thank you so much for your amazing 5-star rating of ozwashroom! We truly appreciate your support and kind words. It's fantastic to hear that you have been a customer before and that you find our service to be short and sharp. 👌 We strive to consistently provide top-notch service to all our customers, and your satisfaction is our utmost priority. If you ever need any assistance in the future, please don't hesitate to reach out to us. Once again, thank you for choosing ozwashroom and taking the time to share your positive experience! Best regards, Ian

Posted 1 year ago

“Oz Washroom very easy to communicate with fast delivery, quality products.”

Helpful Report

Posted 1 year ago

Dear Anon, Thank you so much for taking the time to rate Oz Washroom with five stars! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. Your kind words mean a lot to our team. At Oz Washroom, we always strive to provide excellent customer service and ensure that communication is a breeze. We're delighted to know that our efforts have met your expectations. Additionally, we understand the importance of fast deliveries and offering high-quality products, so it's rewarding to see that you were satisfied with these aspects as well. Once again, thank you for your glowing review. We value your feedback and look forward to serving you again in the future. Best regards, Ian The Oz Washroom Team

Posted 1 year ago

“Good website. Fair pricing. Good quality range of product. Easy order and fast delivery policy. Good tracking of the order.”

Helpful Report

Posted 1 year ago

Dear Peter, Thank you so much for your exceptional 5 star rating of ozwashroom! We appreciate your kind words and continued support as a loyal customer. We're thrilled to hear that you found our website user-friendly, our pricing fair, and our product range to be of good quality. Our team works hard to ensure a seamless ordering process and efficient delivery policy, so it's excellent to know that you appreciate our efforts. Thank you once again for your glowing review and for being such a valuable customer. We look forward to serving you with top-notch products and innovative solutions in the future! Warm regards, Ian

Posted 1 year ago

ozwashroom is rated 4.4 based on 1,382 reviews