ozwashroom Reviews

Name: ozwashroom
Rating: 4.43

4.4 Rating 1,358 Reviews

86 %

of reviewers recommend ozwashroom

4.4

Based on 1,358 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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ozwashroom 4 star review on 21st April 2021

Glenn

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“1/ Staffs provided good services. 2/ The quality of the Slim paper towels PT3344 could be better. Feedback from users suggest we should purchase good quality recycle paper towels if the price is reasonable. Any recommendation to replace PT3344 ? Thanks”

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Posted 1 year ago

Hi Francis, PT3344 is a bit yellow as it is recycled bamboo. PT162000 is whiter and softer. But that is not recycled. Regards Ian

Posted 1 year ago

“Professional looking sign easy purchase and looks great!”

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Posted 1 year ago

“great products, quick delivery and easy service”

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Posted 1 year ago

Hi Sindy, Thanks for the 5 star review. Greatly appreciated. Regards

Posted 1 year ago

“Communication was great, and dispatch delivery to the site was within two weeks.”

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Posted 1 year ago

Thanks Accounts Department, Your 5 star review is greatly appreciated. Regards Ian

Posted 1 year ago

“Best product I have seen and others have used to ensure my wife's safety”

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Posted 1 year ago

Hi John, Glad we could assist with your wife's safety. I did the same with my mother too. Appreciate the 5 stars. Regards Ian

Posted 1 year ago

“Good fast service as usual.”

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Posted 1 year ago

Hi John, greatly appreciate your 5 star review. Thank you. Regards Ian

Posted 1 year ago

“Ordered arrived in timely manner as this was the first time we have used OzWashroom we are very impressed with how easy they were to deal with. Certainly would recommend them on the products we purchashed.”

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Posted 1 year ago

Hi Debra, Thanks for the great 5 star review. Greatly appreciated. Regards Ian

Posted 1 year ago

“Great to deal with”

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Posted 1 year ago

Hi Anon, Appreciate your review and 5 stars. Regards Ian

Posted 1 year ago

“Works well and smells great”

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Posted 1 year ago

Thanks Chloe, Appreciate the 5 star review. Regards. Ian

Posted 1 year ago

“Our Company purchased this product for our factory wash facilities as our current dispensers kept getting broken, the plastic pump buttons just break all the time. So we wanted to try an automatic system the product does work with our heavy-duty Orange Crush liquid hand soap as advertised however, it only releases a very small amount of soap at the maximum setting which is just not suitable for us if we could adjust this it would be more suitable for our porpuses. We would have purchased a second one if we could adjust the amount of soap dispersing.”

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Posted 1 year ago

Hi Janece, The 10-0360 can take up to a Viscosity Range (mPa·s or cP): 1 – 3500 https://www.jdmacdonald.com.au/?s=10-0360 Sounds like your soap is way beyond that ? Regards Ian

Posted 1 year ago

“Price is right But cans are to big for the dispenser Had to trim a couple of mm of each can needle valve at top of can which is a Pain to do But service was great”

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Posted 1 year ago

Hi Joe, Sorry that's weird as we tested the same products we sent to you. From the same batch and no problems. Please send me some pics of issues to support@ozwashroom.com.au Thanks, Regards Ian

Posted 1 year ago

“*great 1********”

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Posted 1 year ago

Thank you Anon, Regards Ian

Posted 1 year ago

“Love this product! Simple in design. Easy to install. Takes different sized hand towels.”

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Posted 1 year ago

Hi Desi, Thanks so much for the 5 star review. Greatly appreciated. Regards Ian

Posted 1 year ago

“Your never refunded me my mother board monies”

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Posted 1 year ago

Hi Sam, Thanks for the 5 star review. Greatly appreciated. Sorry no refunds on spare parts as was explained to you. Regards Ian

Posted 1 year ago

“It will be good if you will lower the amount for free delivery. Thanks.”

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Posted 1 year ago

Hi Danilo, Sorry it's either Higher Product Prices or freight prices that have gone up 3 fold in 6 months. Regards Ian

Posted 1 year ago

“You guys had what i wanted when i wanted it. Service was excellent”

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Posted 1 year ago

Hi Guy, Thanks for you 5 star review, really appreciated. Regards Ian

Posted 1 year ago

“Some items out of stock, long delivery times and when items did come in stock no call or correspondence from company to let me know.”

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Posted 1 year ago

Hi Anon, Yes we took your order on the 18 Nov 22 most of it was delivered on the 24 Nov. I am sorry that we had delays in receiving our stock till December 22. I see a few emails and phone calls explaining this to you on the record. Regards Ian

Posted 1 year ago

“The item was never delivered the item, the courier could not be contacted by phone. An email Wes sent when I realised the item was not delivered. And never received contact from them or your company”

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Posted 1 year ago

Hi Wayne, Sorry for the delivery delay. Your parcel is with your local courier and ready for delivery. Melbourne 09/01/2023 06:30:45 Regards Ian

Posted 1 year ago

“Good service”

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Posted 1 year ago

Thanks Ikram, For your 5 star review. Regards Ian

Posted 1 year ago

“From start to finish perfect”

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Posted 1 year ago

Thanks Anthony, For your 5 star review. Greatly appreciated. Regards Ian

Posted 1 year ago

ozwashroom is rated 4.4 based on 1,358 reviews