ozwashroom Reviews

Name: ozwashroom
Rating: 4.43

4.4 Rating 1,382 Reviews

86 %

of reviewers recommend ozwashroom

4.4

Based on 1,382 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with service, (not sure about the product yet as it has just been installed) but so far so good. Although the delivery can improve, as we are a big complex with many buildings a call to direct will be great to prevent confusion and safe on time.”

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Posted 1 year ago

Thank you for your rating, John! We are glad to hear that you are happy with our service, and we hope that you will be just as satisfied with our product once you have had the opportunity to test it out. We appreciate your feedback regarding delivery - unfortunately, it can be tricky in larger complexes. In order to ensure your product arrives at its correct destination in a timely manner, please don't hesitate to give us a call directly! Regards Ian

Posted 1 year ago

“Prompt delivery”

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Posted 1 year ago

Thank you very much for your 4-star rating of Ozwashroom, Pete! We really appreciate your loyalty and are glad that you experienced fast, prompt delivery. Thank you for being a repeat customer - it means a lot to us! Regards Ian

Posted 1 year ago

“We bought Sanitary Units. They came pretty quickly. Only trouble we had was getting them apart. Rang for some advice, they were going to send a video of how to get them apart. Still waiting for the video.”

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Posted 1 year ago

Thank you for your 4 star rating of Ozwashroom, Linda! We’re glad that our Sanitary Units were delivered quickly to you, and we apologize for the trouble you had in getting them apart. We want to ensure that our customers have the best experience when using our products, so we appreciate you calling for advice and we will be sure to send you the video you were waiting for. Thank you for being a return customer and we look forward to serving you again soon! Regards Ian

Posted 1 year ago

“Serves the purpose well. Timely delivery”

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Posted 1 year ago

Japhet, Thank you for giving us a 4-star rating for our Ozwashroom! We're glad to hear that it serves the purpose well and that the delivery was timely. We truly appreciate your feedback! Regards Ian

Posted 1 year ago

“They are accommodating and processed my order asap.”

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Posted 1 year ago

Thank you so much Katz for your 4 star rating of Ozwashroom. It's greatly appreciated! We are delighted to hear that you found us accommodating and that we were able to process your order asap! Regards Ian

Posted 1 year ago

“Good seller”

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Posted 2 years ago

Thank you Trish, For your 4 star rating of ozwashroom! It means so much to us to know that we had another happy and satisfied customer. Thank you also for being a repeating customer, we appreciate your loyalty. From the Good Seller team, we thank you! Regards Ian

Posted 2 years ago

“Easy to order, no issues”

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Posted 2 years ago

Thank you Anon, For giving Ozwashroom a 4-star rating! We're glad that it was easy to order and that you had no issues. We appreciate your feedback and look forward to serving you again in the future! Regards Ian

Posted 2 years ago

“Good streamline product for a small space. Easy ordering process with great customer service.”

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Posted 2 years ago

Thank you so much, Matt, For your 4 star rating! It is great to hear that you are enjoying our streamline product for small spaces as well as our easy ordering process and great customer service. We deeply appreciate your feedback! Regards Ian

Posted 2 years ago

“This is not the first I have purchased goods from ozwashroom always provided great service and quality products with excellent delivery cheers Wazza”

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Posted 2 years ago

Hi Wazza, Thanks for the great review. Greatly appreciated. Regards Ian

Posted 2 years ago

“Great service and product”

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Posted 2 years ago

Thanks Tanya, Your review is greatly appreciated. Regards Ian

Posted 2 years ago

“Easy ordering process & quick delivery turn around!”

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Posted 2 years ago

Hi Anon, Thanks for the 4 star review. Greatly appreciated. Regards Ian

Posted 2 years ago

“1/ Staffs provided good services. 2/ The quality of the Slim paper towels PT3344 could be better. Feedback from users suggest we should purchase good quality recycle paper towels if the price is reasonable. Any recommendation to replace PT3344 ? Thanks”

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Posted 2 years ago

Hi Francis, PT3344 is a bit yellow as it is recycled bamboo. PT162000 is whiter and softer. But that is not recycled. Regards Ian

Posted 2 years ago

“Price is right But cans are to big for the dispenser Had to trim a couple of mm of each can needle valve at top of can which is a Pain to do But service was great”

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Posted 2 years ago

Hi Joe, Sorry that's weird as we tested the same products we sent to you. From the same batch and no problems. Please send me some pics of issues to support@ozwashroom.com.au Thanks, Regards Ian

Posted 2 years ago

“yeah you are all good old coconuts. you dont appear to be streamlined but neither are we, sometimes obvious but mostly hidden. I cant review the sanitary bin as I am not the consumer BUT it looks perfect for the end user and the camp.”

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Posted 2 years ago

Thanks so much Loreen, We Coconuts really appreciate your kind review. Regards Ian

Posted 2 years ago

“We just get the paper towel for the Scout hall I like to order it on phone to make sure I get the right one”

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Posted 2 years ago

Hi Lorraine, 1300 652 715 Regards Ian

Posted 2 years ago

“Quick response to our order”

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Posted 2 years ago

Thanks Martin, Regards Ian

Posted 2 years ago

“Goods arrived very quickly after ordering”

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Posted 2 years ago

Hi Robyn, Appreciate your review. Regards Ian

Posted 2 years ago

“Working very well except but more noice. I understand it is due less drying time.”

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Posted 2 years ago

Thanks Devendra, Yes they are a bit more noisey. But they dry much faster. Regards Ian

Posted 2 years ago

“I ordered 7 units and one of them doesn't work correctly, the lid keeps opening on its own.”

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Posted 2 years ago

Thanks for your review Peter, Please could you contact us with more information so that we can find a solution for you. 1300 652 715. Regards Ian

Posted 2 years ago

“They took several weeks to dispatch and then we had huge delays with Aust post having paid for express. The matter was initially handled very poorly by them blaming me for these issues. However, they came good and eventually replaced the goods on their own back. Both sets eventually arrived and they offered me the extra goods at a discounted rate. I will use Ozwashroom again as they are an honorable firm.”

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Posted 2 years ago

ozwashroom is rated 4.4 based on 1,382 reviews