ozwashroom Reviews

Name: ozwashroom
Rating: 4.43

4.4 Rating 1,384 Reviews

86 %

of reviewers recommend ozwashroom

4.4

Based on 1,384 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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ozwashroom 5 star review on 13th December 2024

Michelle Sellwood

ozwashroom 4 star review on 21st April 2021

Glenn

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality / variety / price and delivery EXCELLENT - thank you. Will certainly be using Oz Washroom for all our washroom needs.”

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Posted 3 years ago

Thanks Adel, Greatly appreciated. Regards Ian

Posted 3 years ago

“Ian recommended the perfect hand dryer according to our need, very well priced compared to brand names with similar specs and a 3 year warranty. very pleased with the performance of the product and the recommendation.”

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Posted 3 years ago

Thanks Rahul, Appreciate your review, and words. Regards Ian

Posted 3 years ago

“I still have not received my order after 3 weeks! You guys are not even getting back to me regarding why that’s the case.”

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Posted 3 years ago

Hi Zhongming, Very sorry about the delay. Order 1000117938 is with. Fastway Tracking Number: 2Z0003875757 is still in transit but I have Submitted a parcel enquiry. #4825537 Hope to hear something from them soon Regards Ian

Posted 3 years ago

“Installed unit looks good work well.”

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Posted 3 years ago

Thanks Anon, Nice to hear all good, appreciate your 5 stars, Regards Ian

Posted 3 years ago

“Great product and arrived in a convenient time. Would use this business again.”

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Posted 3 years ago

Hi Andrew, Thanks for the great review greatly appreciated. Regards Ian

Posted 3 years ago

“Waited quite a while for delivery think about 20 days. Left it for one of my staff put the lid on the bin and could not as it was 2 tight. The bin is wider than the lid, so the lid took an immense amount of man handling to get it over the bin. Perhaps the box in transit got squashed in one direction. Lid is on now so hopefully it bends back into shape and easier next time. Happy with cost and savings over our previous service contract”

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Posted 3 years ago

Hi Anon, Yes sorry the delivery times are awful atm. I'll send you a video on the technique to put lids on. Regards Ian

Posted 3 years ago

“Minimal fuss. Ordered, paid and products received in a matter of days. What online shopping is all about.”

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Posted 3 years ago

Hi Stephen, Thanks for the 5 star review. Greatly appreciated. Regards Ian

Posted 3 years ago

“Good service, and I was able to call and speak to someone with my original enquiry. The stainless soap trays we ordered look solid, and I trust are good quality stainless. This will be tested when we re-open after 3 months of lockdown.”

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Posted 3 years ago

Thanks Anon, For your order and 5 star review. Greatly appreciated Regards Ian

Posted 3 years ago

“All items have been delivered many thanks”

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Posted 3 years ago

Hi Michelle, I'm trying to sort the short delivery out today, if not I'll deliver it personally Monday. The First Aid Kit and Lids. Very sorry about the poor courier service. Regards Ian

Posted 3 years ago

“Paper towels are a bit to thin for My liking”

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Posted 3 years ago

Hi Marcos, Sorry about that thinness. Maybe fold it in half. Regards Ian

Posted 3 years ago

“Absolutely love it”

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Posted 3 years ago

Thanks Anon, Glad you loved the Hand Dryer. Regards Ian

Posted 3 years ago

“Very helpful answering my questions about about which hand towel dispenser would work for me without drilling holes.”

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Posted 3 years ago

Thanks Sarah, Great we can help. Regards Ian

Posted 3 years ago

“Great Service, faster than expected delivery overall Great experience.”

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Posted 3 years ago

Hi Anon, Thanks so much for the great 5 star review, much appreciated. Regards Ian

Posted 3 years ago

“Excellent price & fast delivery. Thank you!”

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Posted 3 years ago

Hi Melissa, Thanks so much for the glowing 5 star review Greatly Appreciated. egards Ian

Posted 3 years ago

“Great service”

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Posted 3 years ago

Thanks Anon, Regards Ian

Posted 3 years ago

“Great service and products.”

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Posted 3 years ago

Thanks Christine, Greatly appreciated your review regards Ian

Posted 3 years ago

“Excellent communication from confirming order to postal ETA . Quick posting well packaged. Products are good quality .”

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Posted 3 years ago

“I've always bought my Air freshener through Ozwash. Packed well and secure. Will always buy through them and I find their product are a lot cheaper than most.”

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Posted 3 years ago

Hi Cleo, Greatly appreciate your fantastic 5 star reviews times 4 so generous. Regards Ian

Posted 3 years ago

“I would never order from Ozwashrooms again, first time experience was terrible. Apparently over $400 worth of items left in a safe place, but the items are no where to be found, apparently they can't call the courier service and Ozwashrooms said to bad we sent the items and you can purchase the items again if you want..liked i'd be stupid enough to give them another cent. Stay away from these guys, bad service and pretty unhelpful. this company isn't even worth 1 star but i had to choose something.”

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Posted 3 years ago

Hi Fabian, I'm sorry about your loss, but you gave the authority for the courier to leave the goods on your premises. Legally we are not liable for any loss after that. Regards Ian

Posted 3 years ago

“I have only praise for all service I received from Ozwashroom. My order was taken and received promptly. Would not hesitate in ordering again and will be recommending to others.”

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Posted 3 years ago

Thanks Julienne, Your lovely review is greatly appreciated. Regards Ian

Posted 3 years ago

ozwashroom is rated 4.4 based on 1,384 reviews