ozwashroom Reviews

Name: ozwashroom
Rating: 4.43

4.4 Rating 1,372 Reviews

86 %

of reviewers recommend ozwashroom

4.4

Based on 1,372 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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ozwashroom 5 star review on 13th December 2024

Michelle Sellwood

ozwashroom 4 star review on 21st April 2021

Glenn

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The only complaint that I have is with Aus Post, they don't deliver to the nominated address and goes to two different locations Post pick up in Pakenham for collection.”

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Posted 8 months ago

Hi John, Thanks for the great 5 star review. Yes unfortunately delivery is out of our control, sorry. Regards Ian

Posted 8 months ago

“I have always enjoyed Oz Washrooms quick efficient service. The only not good thing is the cost of delivery. Kind regards Hedia King”

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Posted 8 months ago

Hi Hedia, Thanks for the great review. Yes sometimes shipping is expensive unfortunately. Regards Ian

Posted 8 months ago

“Great service, fast delivery”

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Posted 8 months ago

Hi Glenn, Appreciate your 5 star review. Regards Ian

Posted 8 months ago

“Friendly service, quick delivery, quality product.”

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Posted 8 months ago

Dear Helen, Thank you so much for giving us a 5-star rating on ozwashroom! We greatly appreciate your kind feedback. It is customers like you who make our job so fulfilling. We are thrilled to hear that you found our service friendly, delivery quick, and our products of high quality. Your satisfaction is our top priority, and we are committed to continuously providing the best experience possible. Once again, thank you for your review and for choosing ozwashroom. We look forward to serving you again in the future. Warm regards, Ian

Posted 8 months ago

“The reason I gave a five star is because the first Hand dispenser we received had no keys and no swivel in it. I’ll let you know straight away and sent you photos and you replaced it with no hesitation. We really could not be happier. Thank you so much. I would highly recommend you to anybody.”

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Posted 8 months ago

Dear Linda, Thank you so much for your amazing five-star rating of ozwashroom! We truly appreciate your kind words and recommendation. We are thrilled to hear that you are extremely satisfied with our service. We apologize for the inconvenience you experienced with the initial hand dispenser. However, we are grateful that you promptly informed us and provided photos. We were more than happy to address the issue and swiftly replace it for you. Customer satisfaction is our top priority, and it brings us immense joy to know that we were able to meet your expectations. We sincerely appreciate your trust in our products and services. Once again, thank you for your generous rating and recommendation. We would be honored to serve you or anyone you refer to us in the future. Warmest regards, Ian

Posted 8 months ago

“Item amd delivery were as promised.”

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Posted 8 months ago

Dear Jack, Thank you so much for taking the time to leave us a 4-star rating on ozwashroom! We truly appreciate your feedback and support. It's great to hear that you found the item and delivery as promised. We strive to ensure our customers have a smooth and satisfactory experience with us, and your kind words reaffirm our commitment to delivering excellent service. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. Once again, thank you for your rating, and we look forward to serving you again in the future! Best regards, Ian

Posted 8 months ago

“The website was simple and the delivery was very fast. Very happy Thank you”

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Posted 8 months ago

Dear Anon, Thank you so much for your fantastic 5-star rating of ozwashroom! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. Your kind words mean a lot to us. We're delighted that you found our website user-friendly and convenient, and we're especially pleased to hear that our delivery service exceeded your expectations in terms of speed. Making our customers happy is always our top priority! Once again, thank you for taking the time to share your feedback with us. We are grateful to have you as a satisfied customer, and we look forward to serving you in the future. Warm regards, Ian Ozwashroom Customer Support

Posted 8 months ago

“The Votex Hand Dryer installed 100%”

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Posted 8 months ago

Dear Wayne, Thank you so much for giving ozwashroom a 4-star rating! We greatly appreciate your continuous support and loyalty as our valued customer. We are thrilled to hear that you are satisfied with our products and services. Your feedback is very important to us and encourages us to constantly improve and provide the best experiences for customers like you. As a token of our gratitude, we would like to share a short review from another customer who purchased and installed "The Vortex Hand Dryer" with fantastic results: "The Vortex Hand Dryer installed 100%. It is sleek, powerful, and dries hands within seconds. A great addition to our washroom!". Again, thank you for your kind words and for choosing ozwashroom. We look forward to serving you with excellence in the future. Best regards, Ian

Posted 8 months ago

“Good understanding and very efficient”

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Posted 8 months ago

Dear Anon, Thank you so much for taking the time to rate ozwashroom with 5 stars! We genuinely appreciate your support and loyalty as our valued customer. We are delighted to hear that you have had a positive experience with our services. "Good understanding and very efficient" reflects our commitment to understanding and meeting our customers' needs efficiently. Your satisfaction is our top priority, and we will continue to strive for excellence in providing outstanding products and services. If there's anything else we can do to enhance your experience with us, please don't hesitate to reach out. Thank you once again for your continuous support, and we look forward to serving you in the future. Best regards, Ian

Posted 8 months ago

“Quick delivery and easy to purchase. Would recommend”

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Posted 8 months ago

Dear Slavi, Thank you so much for your amazing 5-star rating of ozwashroom! We truly appreciate your support and recommendation. It's fantastic to hear that you found our delivery process to be quick and the purchasing experience to be easy. We are always striving to provide the best service possible, and your feedback encourages us to keep up the good work. Thank you once again for choosing ozwashroom, and we hope to have the opportunity to serve you again soon! Best regards, Ian

Posted 8 months ago

“Good products”

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Posted 8 months ago

Dear Shaun, Thank you so much for your glowing 5-star rating of ozwashroom! We truly appreciate your support and are thrilled to hear that you had a positive experience with our products. As you mentioned, we take great pride in providing high-quality products that meet our customers' needs. Our team appreciates your kind words and we're here to assist you with any future requirements you may have. Once again, thank you for choosing ozwashroom. We look forward to serving you again soon! Best regards, Ian

Posted 8 months ago

“Super helpful and friendly staff, thank you! Received my order within the timeframe stipulated.”

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Posted 8 months ago

Dear Samantha, Thank you so much for your outstanding 5-star rating of ozwashroom! We greatly appreciate your feedback and are thrilled to hear that our staff was super helpful and friendly. It's our top priority to ensure a pleasant shopping experience for our customers. We are also delighted to know that you received your order within the specified timeframe. Our team works diligently to ensure prompt delivery and customer satisfaction. Once again, thank you for your kind words and for choosing ozwashroom. We look forward to serving you again in the future! Best regards, Ian

Posted 8 months ago

“Very efficient delivery of a great product.”

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Posted 8 months ago

Dear Margaret, Thank you so much for your fantastic 5-star rating of ozwashroom! We greatly appreciate your kind words and support. Your satisfaction is our top priority, and we are thrilled to hear that you found our delivery process to be efficient and our products to be of great quality. We value your loyalty as a customer and we are grateful for your continued trust in our services. Please don't hesitate to reach out if you have any further needs or questions. We are here to assist you anytime. Thank you again for choosing ozwashroom. We look forward to serving you in the future. Best regards, Ian

Posted 8 months ago

“Great service”

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Posted 9 months ago

Thank you for your fantastic 5-star rating of ozwashroom! We greatly appreciate your support and are thrilled to hear that you had a great experience with our services. Our team is committed to providing exceptional service, and we're glad that we could meet your expectations. Thank you again for choosing ozwashroom, and we look forward to serving you again in the future. Regards Ian

Posted 9 months ago

“Brilliant Service, Great value products.”

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Posted 9 months ago

Dear James, Thank you so much for taking the time to give us a brilliant 5-star rating for OzWashroom! We are thrilled to hear that you had a great experience with our service and found our products to be of great value. Your kind words truly mean a lot to us and we appreciate your support. If there is anything else we can assist you with in the future, please do not hesitate to reach out. We look forward to serving you again soon! Best regards, Ian

Posted 9 months ago

“Arrived on time, easy to install and works perfectly”

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Posted 9 months ago

Dear Sailesh, Thank you so much for taking the time to give ozwashroom a 5-star rating! We truly appreciate your kind words about our products. We are thrilled to hear that your order arrived on time, was easy to install, and is working perfectly. Customer satisfaction is our top priority, and it is always rewarding to know that we have met your expectations. If you have any further feedback or need any assistance, please do not hesitate to let us know. We are here to help and provide you with the best possible experience. Thank you again for your support, and we look forward to serving you in the future. Best regards, Ian

Posted 9 months ago

“While I was happy with the goods supplied, I was disappointed with the Courier which your company used. After a phone call to your company, I was requested to send an email, which I did, but unfortunately I did not receive a response. Based on the freight charges and poor or lack of communication, I will shop locally in the future.”

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Posted 9 months ago

Dear Rosslyn, Thank you so much for taking the time to share your feedback about your experience with ozwashroom. We truly appreciate your honesty and value your opinion as it helps us improve our services. We sincerely apologize for the disappointment you experienced with the courier service we utilized. We understand that it can be frustrating when such issues arise, and we take full responsibility for any inconvenience caused. Additionally, we regret that your email did not receive a prompt response, and we apologize for the lack of communication on our part. We completely understand your decision to shop locally in the future, considering the freight charges and subpar communication you encountered. However, we would love the opportunity to make things right and regain your trust. Is there anything specific we can do to rectify the situation and improve your overall experience with ozwashroom? Thank you once again for bringing these issues to our attention. We appreciate your support and assure you that we will take the necessary steps to prevent similar incidents from occurring in the future. If there is anything else we can assist you with, please do not hesitate to reach out to us. We value your continued patronage and look forward to serving you better in the future. Warm regards, Ian

Posted 9 months ago

“Was great”

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Posted 9 months ago

Dear Seong, Thank you so much for your wonderful 5-star rating and review of ozwashroom! We truly appreciate your kind words and are thrilled to hear that your experience with us was great. At ozwashroom, we strive to provide top-notch service and high-quality products, so it's fantastic to know that we've met your expectations. Our team is grateful for your support, and we look forward to serving you again in the future. Thank you once again for choosing ozwashroom and for taking the time to share your positive feedback! Best regards, Ian

Posted 9 months ago

“It all went smoothly. My only complaint, and it's not a problem, but the curtain rod did have a slight bow in it. I think the packaging could have been a bit more rigorous.”

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Posted 9 months ago

Dear Anon, Thank you so much for taking the time to rate us 4 stars on Ozwashroom! We are thrilled to hear that your experience with us went smoothly. Your feedback regarding the slight bow in the curtain rod is duly noted, and we appreciate your suggestion for more rigorous packaging. At Ozwashroom, we strive to provide the best possible service and products to our customers, and your feedback helps us in our continuous effort to improve. We apologize for any inconvenience caused by the packaging and assure you that we will take this into consideration for future improvements. Once again, thank you for choosing Ozwashroom and for your valuable feedback. We are grateful for your support and hope to have the opportunity to serve you better in the future. Best regards, Ian

Posted 9 months ago

“Takes too long for items to arrive.”

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Posted 9 months ago

Hi Annie! Thank you so much for taking the time to share your feedback about ozwashroom. We truly appreciate it! We're absolutely thrilled to hear that you had a positive experience with our products and services. Ensuring our customers are happy is at the core of what we do. It's great to see that our efforts are making a difference. If you ever need any assistance or have any questions in the future, please don't hesitate to reach out. We're here to help! Thanks again for your kind words, Annie. We couldn't be more grateful for your support. Warmest regards, Ian

Posted 9 months ago

ozwashroom is rated 4.4 based on 1,372 reviews