ozwashroom Reviews

Name: ozwashroom
Rating: 4.43

4.4 Rating 1,382 Reviews

86 %

of reviewers recommend ozwashroom

4.4

Based on 1,382 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Couldn't be happier with the service. Internet dropped out and they rang back to confirm & complete my order. I paid for express delivery and had it first thing the next morning. Well done. Will definitely be a return customer.”

Helpful Report

Posted 10 months ago

Dear Peter, Thank you so much for your glowing 5-star rating of ozwashroom! We truly appreciate your kind words and are delighted to hear that you couldn't be happier with our service. We understand how frustrating it can be when the internet drops out, but we're glad we were able to reach out and confirm your order promptly. It's fantastic to know that our express delivery option exceeded your expectations, and that you received your order first thing the next morning. We're thrilled to have played a part in making your experience with us seamless and efficient. Your satisfaction means everything to us, and we couldn't be more grateful for your support. We will always strive to provide outstanding service for customers like you. We look forward to serving you again in the future as a return customer. Thank you once again for choosing ozwashroom! Warm regards, The ozwashroom Team

Posted 10 months ago

“Thank you very much for the prompt supply of the requested items. Greatly appreciated.”

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Posted 10 months ago

Dear John, Thank you very much for awarding ozwashroom with a fantastic 4-star rating! We sincerely appreciate your kind support and feedback. Your review truly made our day, and we are thrilled to know that you were pleased with our service. We want to express our sincere gratitude for your acknowledgment of our prompt supply of the requested items. Your appreciation means a lot to us. Once again, thank you for choosing ozwashroom, and we hope to have the opportunity to serve you again in the future. Warm regards, Ian

Posted 10 months ago

“Great service and fast delivery, product always of a top qulaity standard,”

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Posted 10 months ago

Dear Caroline, Thank you so much for your 5-star rating of Ozwashroom! We truly appreciate your feedback and support. Your kind words about our great service and fast delivery are very encouraging. We take pride in providing top-quality products to our customers, and we're thrilled that you've recognized that. Once again, thank you for choosing Ozwashroom. We look forward to serving you again in the future! Best regards, Ian

Posted 10 months ago

“Easy to use site, responsive customer service, and good prices. Couldn't ask for more!”

Helpful Report

Posted 10 months ago

Thank you so much Anon, For taking the time to give us a 5-star rating! We greatly appreciate your positive feedback about our website. We always strive to provide an easy-to-use platform for our customers. It's fantastic to hear that you found our customer service to be responsive and our prices to be reasonable. We couldn't ask for a better compliment! Thank you again for choosing ozwashroom, and we look forward to serving you in the future. Regards Ian

Posted 10 months ago

“very thing is good except the delivery time is so long”

Helpful Report

Posted 10 months ago

Thanks Hon, For your review that we are good. Yes we are working with our courier partners to quicken the delivery time. We appreciate your feedback. Regards Ian

Posted 10 months ago

“We love the wall press button soap dispenser that ozwashroom supplied and the helpful discussion with staff followed by the prompt delivery.”

Helpful Report

Posted 11 months ago

Dear Helen, Thank you so much for your outstanding 5-star rating of ozwashroom! We truly appreciate your kind words and support. We're thrilled to hear that you love the wall press button soap dispenser we supplied and that our staff could assist you with any questions you had. Delivering your order promptly is always our utmost priority. Once again, thank you for choosing ozwashroom, and we look forward to serving you again in the future. Best regards, Ian

Posted 11 months ago

“Great product. Speedy delivery”

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Posted 11 months ago

Dear Stacy, Thank you so much for taking the time to rate ozwashroom with a fantastic 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Great product. Speedy delivery. Your feedback means a lot to our team, as we strive to provide exceptional products and ensure prompt delivery to all of our valued customers. It's wonderful to know that we have met your expectations in these areas. Once again, we sincerely appreciate your kind words and your high rating. If there's anything else we can assist you with in the future, please don't hesitate to reach out to us. We're always here to help! Best regards, Ian

Posted 11 months ago

“Very easy to order and delivery came quickly”

Helpful Report

Posted 11 months ago

Dear Ronald, Thank you so much for the amazing 5-star rating of ozwashroom! We truly appreciate your kind words and continued loyalty. We're thrilled to hear that your experience with us was superb, and that you found our ordering process incredibly easy. We pride ourselves on providing a seamless and efficient service, so it's great to know that we exceeded your expectations. Additionally, we're thrilled that your delivery arrived promptly. We understand the importance of timely deliveries and strive to ensure our customers receive their orders in the fastest possible time. Thank you once again for your continued support as a loyal customer. We truly value your business and look forward to serving you in the future. Best regards, Ian

Posted 11 months ago

“We ordered 4 different fragrances but what we received look to be all the same.”

Helpful Report

Posted 11 months ago

Dear David, Thank you so much for taking the time to leave us such a thoughtful and positive review of ozwashroom! We truly appreciate your kind words and feedback. We are delighted to hear that our products have exceeded your expectations. We take great pride in offering high-quality and reliable washroom solutions to ensure customer satisfaction. Our team works diligently to select the finest products that meet our customers' needs. We understand that even with our best efforts, there might be times when you may need assistance. Please do not hesitate to reach out to us if you require any help or have any queries. Our friendly and knowledgeable customer service team is always here to assist you in any way possible. Thank you once again for your valuable feedback. We truly value your support and are grateful to have customers like you. We look forward to serving you in the future! Best regards, Ian ozwashroom customer support

Posted 11 months ago

“Great service - arrived within the week”

Helpful Report

Posted 11 months ago

Dear Anon, Thank you so much for your outstanding 5-star rating of OzWashroom! We are thrilled to hear that you had a great experience with our service. Your feedback means a lot to us and we truly appreciate your support. We always strive to provide the best products and services to our customers, ensuring a seamless and efficient experience. We are delighted to know that your order arrived within the week, and we hope it met all your expectations. Once again, thank you for taking the time to share your positive experience. We look forward to serving you again in the future! Best regards, Ian

Posted 11 months ago

“The only complaint that I have is with Aus Post, they don't deliver to the nominated address and goes to two different locations Post pick up in Pakenham for collection.”

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Posted 11 months ago

Hi John, Thanks for the great 5 star review. Yes unfortunately delivery is out of our control, sorry. Regards Ian

Posted 11 months ago

“I have always enjoyed Oz Washrooms quick efficient service. The only not good thing is the cost of delivery. Kind regards Hedia King”

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Posted 11 months ago

Hi Hedia, Thanks for the great review. Yes sometimes shipping is expensive unfortunately. Regards Ian

Posted 11 months ago

“Great service, fast delivery”

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Posted 11 months ago

Hi Glenn, Appreciate your 5 star review. Regards Ian

Posted 11 months ago

“Friendly service, quick delivery, quality product.”

Helpful Report

Posted 1 year ago

Dear Helen, Thank you so much for giving us a 5-star rating on ozwashroom! We greatly appreciate your kind feedback. It is customers like you who make our job so fulfilling. We are thrilled to hear that you found our service friendly, delivery quick, and our products of high quality. Your satisfaction is our top priority, and we are committed to continuously providing the best experience possible. Once again, thank you for your review and for choosing ozwashroom. We look forward to serving you again in the future. Warm regards, Ian

Posted 11 months ago

“The reason I gave a five star is because the first Hand dispenser we received had no keys and no swivel in it. I’ll let you know straight away and sent you photos and you replaced it with no hesitation. We really could not be happier. Thank you so much. I would highly recommend you to anybody.”

Helpful Report

Posted 1 year ago

Dear Linda, Thank you so much for your amazing five-star rating of ozwashroom! We truly appreciate your kind words and recommendation. We are thrilled to hear that you are extremely satisfied with our service. We apologize for the inconvenience you experienced with the initial hand dispenser. However, we are grateful that you promptly informed us and provided photos. We were more than happy to address the issue and swiftly replace it for you. Customer satisfaction is our top priority, and it brings us immense joy to know that we were able to meet your expectations. We sincerely appreciate your trust in our products and services. Once again, thank you for your generous rating and recommendation. We would be honored to serve you or anyone you refer to us in the future. Warmest regards, Ian

Posted 11 months ago

“Item amd delivery were as promised.”

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Posted 1 year ago

Dear Jack, Thank you so much for taking the time to leave us a 4-star rating on ozwashroom! We truly appreciate your feedback and support. It's great to hear that you found the item and delivery as promised. We strive to ensure our customers have a smooth and satisfactory experience with us, and your kind words reaffirm our commitment to delivering excellent service. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. Once again, thank you for your rating, and we look forward to serving you again in the future! Best regards, Ian

Posted 11 months ago

“The website was simple and the delivery was very fast. Very happy Thank you”

Helpful Report

Posted 1 year ago

Dear Anon, Thank you so much for your fantastic 5-star rating of ozwashroom! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. Your kind words mean a lot to us. We're delighted that you found our website user-friendly and convenient, and we're especially pleased to hear that our delivery service exceeded your expectations in terms of speed. Making our customers happy is always our top priority! Once again, thank you for taking the time to share your feedback with us. We are grateful to have you as a satisfied customer, and we look forward to serving you in the future. Warm regards, Ian Ozwashroom Customer Support

Posted 1 year ago

“The Votex Hand Dryer installed 100%”

Helpful Report

Posted 1 year ago

Dear Wayne, Thank you so much for giving ozwashroom a 4-star rating! We greatly appreciate your continuous support and loyalty as our valued customer. We are thrilled to hear that you are satisfied with our products and services. Your feedback is very important to us and encourages us to constantly improve and provide the best experiences for customers like you. As a token of our gratitude, we would like to share a short review from another customer who purchased and installed "The Vortex Hand Dryer" with fantastic results: "The Vortex Hand Dryer installed 100%. It is sleek, powerful, and dries hands within seconds. A great addition to our washroom!". Again, thank you for your kind words and for choosing ozwashroom. We look forward to serving you with excellence in the future. Best regards, Ian

Posted 1 year ago

“Good understanding and very efficient”

Helpful Report

Posted 1 year ago

Dear Anon, Thank you so much for taking the time to rate ozwashroom with 5 stars! We genuinely appreciate your support and loyalty as our valued customer. We are delighted to hear that you have had a positive experience with our services. "Good understanding and very efficient" reflects our commitment to understanding and meeting our customers' needs efficiently. Your satisfaction is our top priority, and we will continue to strive for excellence in providing outstanding products and services. If there's anything else we can do to enhance your experience with us, please don't hesitate to reach out. Thank you once again for your continuous support, and we look forward to serving you in the future. Best regards, Ian

Posted 1 year ago

“Quick delivery and easy to purchase. Would recommend”

Helpful Report

Posted 1 year ago

Dear Slavi, Thank you so much for your amazing 5-star rating of ozwashroom! We truly appreciate your support and recommendation. It's fantastic to hear that you found our delivery process to be quick and the purchasing experience to be easy. We are always striving to provide the best service possible, and your feedback encourages us to keep up the good work. Thank you once again for choosing ozwashroom, and we hope to have the opportunity to serve you again soon! Best regards, Ian

Posted 1 year ago

ozwashroom is rated 4.4 based on 1,382 reviews