ozwashroom Reviews

Name: ozwashroom
Rating: 4.43

4.4 Rating 1,359 Reviews

86 %

of reviewers recommend ozwashroom

4.4

Based on 1,359 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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ozwashroom 4 star review on 21st April 2021

Glenn

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great product, great service”

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Posted 4 years ago

Thankyou. Regards Ian

Posted 4 years ago

“All good easy to install well built. Good design delivery in reasonable time”

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Posted 4 years ago

Thankyou. Regards ian

Posted 4 years ago

“The process was easy and painless. Delivery good especially for these covid times”

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Posted 4 years ago

Thank You Trevor

Posted 4 years ago

“Service good However delivery costs are high”

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Posted 4 years ago

Hi Nik, Orders over $179 usually have no delivery costs. Regards Ian

Posted 4 years ago

“My order took 2 weeks to be delivere.”

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Posted 4 years ago

Hi, I'm very sorry about your delivery taking so long if you can provide some details it might help a better outcome in the future. Regards Ian

Posted 4 years ago

“yea seem to do the job OK and are happy enough.”

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Posted 4 years ago

Hi Pat, thanks for the review and if we can anyway make you more happier let me know on 1300 652 715 Regards Ian

Posted 4 years ago

“Despatch was a bit slow but also understandable in these busy times. tried to speak to someone on live chat they were very unhelpful... pricing not competitive.”

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Posted 4 years ago

Hi Nadelka, Thanks for your Order and the feedback and I'm sorry the Cup Weekend Slowed us up a bit. We try and do the best pricing possible depending on the quantities ordered. Please contact me on support@ozwashroom.com.au or 1300 652 715. regards Ian

Posted 4 years ago

“Change couriers ,no communication with them misleading pick up depot”

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Posted 4 years ago

“The delivery was quite reasonable, the package was well protected. The only problem was - it was not what I intended to order. I wanted a 900*300 stainless steel shelf, but somehow ordered the above. I phoned the Office, and was told that return postage would be at my cost and that there was an additional handling cost. I re-wrapped the item, as good as how it came to me, paid for postage. So, I will wait till it arrives back to OzWashroom and wait for a refund.”

Helpful Report

Posted 4 years ago

Hi John, We will keep you informed on the handling of this item when it arrives back to us. Regards Ian

Posted 4 years ago

“Great service and quick delivery. Great pricing.”

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Posted 4 years ago

Thank You very much.

Posted 4 years ago

“Found the products that I needed at reasonable prices although the courier cost was quite expensive. Had initial difficulties with the online order but called direct and got the issue sorted out. The staff member was quite helpful. Once the order was in the delivery was fairly quick and I am very happy with the products and they were in perfect condition when delivered.”

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Posted 4 years ago

Thank you. Yes we are trying our best to keep courier prices as low as possible.

Posted 4 years ago

“Ozwashroom are great to deal with. Efficient & responsive - we buy everything from them.”

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Posted 4 years ago

Thank you Ainsley.

Posted 4 years ago

“Service excellent. Happy with the quality of the goods for the price.”

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Posted 4 years ago

Thank You Mary.

Posted 4 years ago

“Always very efficient”

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Posted 4 years ago

Thank You Martin.

Posted 4 years ago

“easy to order online and good delivery time.”

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Posted 4 years ago

Thank You Epi.

Posted 4 years ago

“Plenty of items to choose and quick delivery”

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Posted 4 years ago

Thanks Kyne.

Posted 4 years ago

“Great Table - easy to install”

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Posted 4 years ago

Thank You Glenda.

Posted 4 years ago

“Great help when I rang with an enquiry. Communication when sale made was good. Can't comment on product as just installed”

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Posted 4 years ago

Thank You Janine.

Posted 4 years ago

“Great service, as a staff member had to contact us about a change to our order. They were very helpful and professional. Order arrived quickly as I live rurally. All the instructions and templates are included making it a quick and easy process to install. Change table looks strong and durable.”

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Posted 4 years ago

Thank You.

Posted 4 years ago

“Items arrived in a timely manner, packed well and good quality.”

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Posted 4 years ago

Thanks Alexis

Posted 4 years ago

Fantastic

Posted 4 years ago

ozwashroom is rated 4.4 based on 1,359 reviews