ozwashroom Reviews

Name: ozwashroom
Rating: 4.43

4.4 Rating 1,358 Reviews

86 %

of reviewers recommend ozwashroom

4.4

Based on 1,358 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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ozwashroom 4 star review on 21st April 2021

Glenn

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Straight forward process, rapid delivery.”

Helpful Report

Posted 1 year ago

Thank you so much for your loyalty Denis and for your 5 star rating of ozwashroom! We are so pleased that you found the ordering process straightforward and delivery rapid. We value your support and we hope to serve you again! Regards Ian

Posted 1 year ago

“Very happy with purchase, works well.”

Helpful Report

Posted 1 year ago

Thank you Clive for your 5 star rating of ozwashroom. We are thrilled to hear that you are very happy with your purchase and that it works well for you. It's gratifying to know that our product meets or exceeds your expectations. Thank you for taking the time to write your positive review. Regards Ian

Posted 1 year ago

“We are very happy with our purchase the students have not yet attempted to demolish them therefore I'm assuming the square shape agreees with them more to their satisfaction”

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Posted 1 year ago

Thank you so much, Michael, for your 5 star rating for ozwashroom! We are very happy with our purchase since the students seem to prefer its square shape and so far leave them in one piece. We are looking forward to continued use of ozwashroom in our facility. Regards Ian

Posted 1 year ago

“Ian was very helpful as I have never purchased previously ,even as a cash a/c customer we were looked after withprice and even regular updates on progress of EtA. Vic Tradelink Belomont W.A.”

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Posted 1 year ago

Thank you for the 5 star rating of OzWashroom! It's great to hear that Ian was so helpful during your purchase - even as a cash account customer. We appreciate that you received the right price and regular updates on the estimated time of arrival. It's always our goal to provide the best customer service we can! Thank you for your feedback! Thanks so much, really appreciated. Regards Ian

Posted 1 year ago

“Service was very prompt”

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Posted 1 year ago

Thank you Rebecca for your 5 star rating and for mentioning that the service was very prompt! We truly appreciate your loyalty and thank you for choosing OZ Washroom for all your cleaning needs! Regards Ian

Posted 1 year ago

“We have received our order and were very satisfied with the product as we had purchased it before. We installed one and the pump inside was leaking. I sent an email and was told to change it to another one. Now I have one pump not working properly. I am currently off unwell and cannot follow up with this. Is there any way of sending it back or having a new sent out to replace the old pump? Kind regards Maggie Dimeski.”

Helpful Report

Posted 1 year ago

Thank you for your rating of Ozwashroom, Maggie. We are glad that you had previously purchased our product and were satisfied with it. We apologize for the inconvenience caused due to the leaking pump. Please provide us with your order details and we will send you a replacement pump as soon as possible. We hope you feel better soon and we appreciate your understanding. Again, thank you for your review and support. Regards Ian

Posted 1 year ago

“The product I purchased , is not a lingering fragrance, once pkt is opened, that's it... Haven't attempted to open other ones...”

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Posted 1 year ago

Thank you so much for bringing this to our attention, Saraleene. We really appreciate you taking the time to share your feedback with us. We are sorry if you weren't satisfied with the smell of our product. We'd love to make it better- could you please let us know more about the issue such as if the scent wasn't very strong, or if the scent wasn't very lingering, once you opened the packet? Thank you in advance for your assistance. Regards Ian

Posted 1 year ago

“Great service.”

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Posted 1 year ago

Thank you so much, Jeffrey, for giving Ozwashroom a 5-star rating. We really appreciate your feedback and your kind words. We're glad you had a great experience with our services. Great service indeed! Regards Ian

Posted 1 year ago

“Follow- up: After placing my review, I was contacted by another customer service representative from OZ WASHROOMS. This rep was a lot more helpful and has promised to send out the correct paper towel. As a new start up business I ordered 10 paper towel dispensers and paper towels to fit according to website. When shipment arrived towels don't fit in dispensers. Phoned Ozwashrooms and they washed their hands of the issue( pardon the pun ). The customer service rep I spoke to had no customer service skills and was completely unhelpful, informing me that it was my fault and that if i wanted to purchase alternative towels i would have to pay for the new towels and also pay for shipping. When asked why when picking and packing no one thought to call me to let me know that the products they where packing where incompatible, the sales rep told me this would usual be the case, but must of been overlooked on this occasion. Given the circumstances, I would of thought that they would be accomodating and apologise, but no this was not the case. Needless to say, this is my first and last purchase with Oz washrooms.”

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Posted 1 year ago

“the grab rails are Excellent Quality”

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Posted 1 year ago

Thank you very much

Posted 1 year ago

“Very helpful and friend customer service. Excellent quality for a great price.”

Helpful Report

Posted 1 year ago

Thank you very much for your 5 star rating of ozwashroom! We are very pleased to hear that you had a great experience with our customer service and that you were satisfied with our quality and price. We appreciate your kind words. Regards Ian

Posted 1 year ago

“Had a recent hiccup with our delivery (first in about 10 years). OzWashroom were very helpful in remedying the problem and making sure we received our delivery”

Helpful Report

Posted 1 year ago

Thank you for your five-star rating of OzWashroom, Jenny! It's been appreciated and we are so glad that we were able to remedy the hiccup we experienced with our delivery. We sincerely appreciate your loyalty to our company and we hope that you continue to be satisfied with our services. Regards Ian

Posted 1 year ago

“Arrived quickly and good quality. Friendly service also!”

Helpful Report

Posted 1 year ago

Thank you Amanda for your 5 star rating of ozwashroom! We are very pleased that your order arrived quickly, and to a good quality. It is also great to know that you have experienced our friendly service! Regards Ian

Posted 1 year ago

“The items I ordered were delivered very quickly and were exactly as they were shown. Brilliant service. Thanks.”

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Posted 1 year ago

Thank you Lynne for the 5 star rating! I'm so glad to hear that the items were delivered quickly and were exactly as advertised. Your feedback means a lot and I'm glad you had a great experience. Thanks for your review! Regards Ian

Posted 1 year ago

Thank you Lynne for your 5 star rating of Ozwashroom! We are glad to hear that the items you ordered were delivered quickly and were what you expected. We appreciate your kind words about our service. Thank you! Regards Ian

Posted 1 year ago

“Quick and easy communication.”

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Posted 1 year ago

Thank you so much for your 5 star rating! We appreciate your feedback and positive review of our ozwashroom. It's great to hear that you found the communication to be quick and easy. We are always happy to help in any way we can. Regards Ian

Posted 1 year ago

“Good service and good quality product.”

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Posted 1 year ago

Thank you so much Lesley for your 5 star rating. We really appreciate your kind words and are so glad to hear that you have had a great experience with our good service and good quality product. Regards Ian

Posted 1 year ago

“Great service, reliable and products are as advertised.”

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Posted 1 year ago

Thank you so much for the 5 star rating Matthew! We really appreciate your loyalty as our customer and are so glad you have found great service, reliability, and that our products are as advertised. We look forward to continuing to serve you. Regards Ian

Posted 1 year ago

“The hand dryers are exactly as described, perfect replacement hand dryers for the ablution blocks in our caravan park.”

Helpful Report

Posted 1 year ago

Thanks a lot for your 5 star rating of ozwashroom, Rosie! We are so glad that you are happy with your purchase. The feedback is greatly appreciated. We are delighted to hear that you are happy with the hand dryers - they are exactly as described, perfect replacement hand dryers for the ablution blocks in your caravan park. Thanks again! Regards Ian

Posted 1 year ago

“Great products ,estimated delivery as specified, easy to follow when & where delivery would arrive. Easy to find and order products.”

Helpful Report

Posted 1 year ago

Thank you so much, Michael, for your 5 star rating of ozwashroom. We really appreciate your loyalty and feedback. It's great to hear that you are impressed with the great products we offer, as well as the exact delivery times and easily accessible ordering process. We look forward to continuing to serve you in the future! Regards Ian

Posted 1 year ago

“Although there was some initial miscommunication and too many people involved at my end, their service and communication was great.”

Helpful Report

Posted 1 year ago

ozwashroom is rated 4.4 based on 1,358 reviews