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ozwashroom Reviews

4.4 Rating 1,358 Reviews
86 %
of reviewers recommend ozwashroom
4.4
Based on 1,358 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5

Write Your review

Anonymous
Anonymous  // 01/01/2019
Always easy and a pleasure to deal with - no hassles
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Posted 1 year ago
Thank you so much Jon for giving our services a 5-star rating, we really appreciate it! We always strive to ensure that our services are as easy and pleasant to use as possible, and we're glad to hear that you have experienced them in this way. We truly value your continued loyalty and support, thank you! Regards Ian
Posted 1 year ago
Helpful & reliable - contacted me when the item I was after was due in. Pleasant & a pleasure to do business with
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Posted 1 year ago
Thank you so much, Ron, for your 5 star rating! It's really appreciated. We strive to be helpful and reliable, and it's great to hear that you had a pleasant experience doing business with us. Thank you for your support! Regards Ian
Posted 1 year ago
Suited my needs perfectly. Shipped and received quickly. Easy ordering and payment process. Thanks.
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Posted 1 year ago
Shahna, Thank you so much for your 5 star rating! We are so glad to hear that our product suited your needs perfectly, was shipped quickly, and that the ordering and payment process was easy for you! Thanks for your feedback, we really appreciate it. Regards Ian
Posted 1 year ago
The team at OzWashroom was super easy to deal with and items were promptly delivered.
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Posted 1 year ago
Thank you Antonio for your 5 star rating of OzWashroom! We are so pleased to hear that the team was easy to deal with and that your items were promptly delivered! We truly appreciate your support as a repeated customer and we look forward to more of your business in the future! Regards Ian
Posted 1 year ago
Excellent service and quick supply date
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Posted 1 year ago
Thank you so much Janet for your 5 star rating of ozwashroom! We appreciate your kind words about our excellent service and quick supply date. Regards Ian
Posted 1 year ago
Our new signs are great thank you
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Posted 1 year ago
Thank you, Debbie, for your 4 star rating of OzWashroom! We are glad that you are enjoying our new signs and appreciate your kind words. We are so glad that you are satisfied with our services. Thank you for your feedback! Regards Ian
Posted 1 year ago
Excellent service and product
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Posted 1 year ago
Thank you, John, for your five-star rating of OZwashroom! We are so pleased that you had an excellent service and product. We will continue to strive to provide the best service possible. Regards Ian
Posted 1 year ago
Been using OZwashroom as our new supplier for a few months now and we are very happy with their products and fast delivery. Thank you huys
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Posted 1 year ago
Thank you so much, Andre, for taking the time to leave us a 5-star rating. We are so glad to hear you have been using OZwashroom for a few months now and are happy with our products and fast delivery. We are grateful for your loyalty! Regards Ian
Posted 1 year ago
Easy purchase process, helpful customer service. Highly recommend this business
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Posted 1 year ago
Thank you Sahar, so much for your 5 star rating of ozwashroom! We are so pleased to hear that you had an easy purchase process and our customer service team was helpful. We really appreciate your recommendation and thank you for choosing us! Regards Ian
Posted 1 year ago
Happy with service, (not sure about the product yet as it has just been installed) but so far so good. Although the delivery can improve, as we are a big complex with many buildings a call to direct will be great to prevent confusion and safe on time.
Helpful Report
Posted 1 year ago
Thank you for your rating, John! We are glad to hear that you are happy with our service, and we hope that you will be just as satisfied with our product once you have had the opportunity to test it out. We appreciate your feedback regarding delivery - unfortunately, it can be tricky in larger complexes. In order to ensure your product arrives at its correct destination in a timely manner, please don't hesitate to give us a call directly! Regards Ian
Posted 1 year ago
Ordered 4 of these to operate standard 300ml can air freshener. All 4 failed to do what they claimed. Contacted "Ian" who after a few rather inane questions clearly stated that because I wasn't using "their 300ml air freshener cans" that is why they are not working. I advised Ian they had worked before with and without "their brand" air freshener - well it fell on deaf ears. Ian level of Customer Service is -0 - Buyer beware imo
Helpful Report
Posted 1 year ago
Thank you for taking the time to share your experience with us Rose-Marie. We apologize your products did not deliver the expected results and Ian was unable to assist you. We value your feedback and would love to make things better for you. Please let us know what went wrong and how we can make your experience better, so that we can deliver a consistently positive experience to our customers. We look forward to hearing from you. 1300 652 715
Posted 1 year ago
Quick delivery
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Posted 1 year ago
Thank you, John, for your 5-star rating of OZwashroom. We are so glad you are making use of our quick delivery services and that you appreciate the quality of our products. Your loyalty and commitment in using our services is greatly appreciated. Regards Ian
Posted 1 year ago
The delivery service used was atrocious - we were unable to trace the delivery and elevate the priority
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Posted 1 year ago
Thanks so much for your review, Adam. We strive to provide customers with a great experience when using OZ Washroom. Our customer service team is always around to enhance your experience with us so don't hesitate to reach out if you need help. Thanks again for your inputs, Adam. We appreciate it! Regards Ian
Posted 1 year ago
Very happy with my purchase and happy with the price. Thank you
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Posted 1 year ago
Thank you Janine, So much for your 5 star rating of OZwashroom! We are so glad to hear that you are very happy with your purchase and that you were satisfied with the price. We appreciate your kind words and we are delighted that you had a positive experience with us. Thank you again! Regards Ian
Posted 1 year ago
Quick to send the goods.
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Posted 1 year ago
Thank you so much for your five star review of ozwashroom! We are so pleased to hear that you are satisfied with our service. We are also pleased to hear that you found our delivery quick and efficient. Thanks again for choosing ozwashroom! Regards Ian
Posted 1 year ago
I have purchased from OZ washrooms for many years, but the hand dryer I recently purchased does not work, I contacted OZ washrooms, and they have requested videos etc which I have supplied. I have sent messages, but still no reply. you would think for a $240.00 hand dryer that they would not give me the runaround
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Posted 1 year ago
Having issues getting parcels delivered by Australia Post. We are not equipped to pick up parcels. All other contractors have been able to deliver to this address.
Helpful Report
Posted 1 year ago
Hi Geoff, Please email Fanar. admin@ozwashroom.com.au or phone 1300 652 715 thank you. She is in charge of deliveries. I'm sure she can work out a solution. Regards Ian
Posted 1 year ago
The salesperson was very helpful and friendly
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Posted 1 year ago
Thank you so much for your 5 star rating of ozwashroom, Christine. We are delighted to hear that the salesperson was very helpful and friendly. We really appreciate your feedback and it will encourage us to continually strive for the best service possible. Thank you! Regards Ian
Posted 1 year ago
THE TEAM AT OZ WASH ROOMS WERE FANTASTIC WITH THEIR CUSTOMER SERVICE AND MADE CONTACT A COUPLE OF TIMES TO MAKE SURE I HAD ORDERED THE RIGHT ITEMS. VERY IMPRESSED AND WILL CERTAINLY USE THEM AGAIN IN THE NEAR FUTURE. REGARDS DONNA WILSON
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Posted 1 year ago
Thank you Anonymous, For your kind words and 5 star rating of our company. We are thrilled to hear that you had a positive experience with our customer service, were satisfied with the items you ordered, and plan to use OzWashroom again. It means a lot to us that you took the time to leave a review. We greatly appreciate your business and look forward to working with you in the future. The Team at Ozwashroom.
Posted 1 year ago
Prompt delivery
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Posted 1 year ago
Thank you very much for your 4-star rating of Ozwashroom, Pete! We really appreciate your loyalty and are glad that you experienced fast, prompt delivery. Thank you for being a repeat customer - it means a lot to us! Regards Ian
Posted 1 year ago
ozwashroom is rated 4.4 based on 1,358 reviews