ozwashroom Reviews

Name: ozwashroom
Rating: 4.43

4.4 Rating 1,384 Reviews

86 %

of reviewers recommend ozwashroom

4.4

Based on 1,384 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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ozwashroom 5 star review on 13th December 2024

Michelle Sellwood

ozwashroom 4 star review on 21st April 2021

Glenn

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful service quality item and fast delivery”

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Posted 4 years ago

Thanks Dee, Regards Ian

Posted 4 years ago

“Quick and easy to deal with, product delivered matched my expectations.”

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Posted 4 years ago

“Easy to navigate online purchases and delivery to our rural town was quicker than expected.”

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Posted 4 years ago

Thank you Mellisa, regards Ian

Posted 4 years ago

“Very pleased with the entire process. Timely delivery. Great product. No complaints from me.”

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Posted 4 years ago

Thanks John, Regards Ian

Posted 4 years ago

“Product had a broken part when opened. After couple of phone calls to discuss a replacement part was sent & this part was also faulty. Phoned & sent photos. I was told this problem has never been seen before & I could either fix it myself or send it all back to get a refund. The hand truer is visibly low quality inside.”

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Posted 4 years ago

“Awesome Customer Service and delivery”

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Posted 4 years ago

“Fast service, great products.”

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Posted 4 years ago

Thanks Jann, regards Ian

Posted 4 years ago

“Works fine, compartments are a little dinky and the bolt cover are a different colour to the body which I don't particularly like. Ozwash couldn't or wouldn't help, but it works so life moves on.”

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Posted 4 years ago

Hi Michiel, Thanks for that info and review. Regards Ian

Posted 4 years ago

“I had this one installed in my medical clinic for 3 years. I am still satisfied with this product and installed second one in different clinic.”

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Posted 4 years ago

Hi Peter, Thank you for your great review, very much appreciated. Regards Ian

Posted 4 years ago

“Quality of the product was great, problem was delivery! Ordered 01/02/21 arrived 12/02/21. The product eventually was sent by post in a over sized A4 post bag. Could have been sent by overnight mail.”

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Posted 4 years ago

Hi David, It's a long way to where you are. Sorry about it taking a while. Regards Ian

Posted 4 years ago

“Quick delivery and I item was as described.”

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Posted 4 years ago

Thanks Steve, Regards Ian

Posted 4 years ago

“haven't yet received the items”

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Posted 4 years ago

Hi Nazzareno, i'm sorry about the lateness of Delivery, it left us on the 8th With Australia Post. It has been to 3 depots hopefully it arrives to you soon. GL3001652901000930309 It's very frustrating for all of us. Regards Ian

Posted 4 years ago

“Great user friendly website and seamless ordering process.”

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Posted 4 years ago

Thanks Rebecca, Regards Ian

Posted 4 years ago

“10/10 Professional,conscientious”

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Posted 4 years ago

Thanks John, Regards Ian

Posted 4 years ago

“Easy to use website & super fast shipping”

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Posted 4 years ago

Thank You, Regards Ian

Posted 4 years ago

“Dissappointing follow up on emails not responded to”

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Posted 4 years ago

“great service”

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Posted 4 years ago

Thanks Karen, Regards Ian

Posted 4 years ago

“Ordering was quick and simple. The products arrived very quickly and were well packed. All items were included. The red Hand Sanitise Here signs were clear and easy to install. Come with a self adhesive backing which attached very firmly. Well recommended.”

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Posted 4 years ago

Great thanks so much Michael regards Ian

Posted 4 years ago

“My item has not been delivered. Ordered on the 20/1, now 3/1 and tracking only says ‘in transit’ Update: Package eventually arrived, but not before having to spend $36 on replacement products because the courier company was uncontactable and could get no indication of delivery time. Submitted this receipt to be reimbursed by ozwashroom. It was not. Some items in my order were signs — that are spelled incorrectly! 🤦🏻‍♀️ dont know if replacements have been shipped, no tracking number provided. Although its a bit too late now to be honest. Dont order the ‘Empolyees Only’ sign!”

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Posted 4 years ago

Hi Robert, Yes I can see the parcel got to Perth in 2 hours. Then in transit from 22/01/21. Sorry very frustrating for us all. I have submitted a parcel enquiry. And now we wait.... Let me know if the parcel arrives before a return message from Fastway aka aramex aka Australia Post. Regards Ian

Posted 4 years ago

Hi Robert, Hopefully Your order has arrived and a signature was obtained on the 9th Feb at 11.11 am ? Regards Ian

Posted 4 years ago

“Fit the description Quick delivery”

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Posted 4 years ago

Hi Anne-Laure, Thank You. Regards Ian

Posted 4 years ago

ozwashroom is rated 4.4 based on 1,384 reviews