ozwashroom Reviews

Name: ozwashroom
Rating: 4.43

4.4 Rating 1,382 Reviews

86 %

of reviewers recommend ozwashroom

4.4

Based on 1,382 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy overall except for postage cost. Seemed to be excessive to me.”

Helpful Report

Posted 3 months ago

“Works well but takes longer than commercial dryers to dry hands. Installation was easy just plugs straight into a power point. Would recommend this product.”

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Posted 4 months ago

“Good quality products. Easy ordering procedure. Quick delivery.”

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Posted 7 months ago

Dear Lobna, Thank you so much for taking the time to leave us a fantastic 4-star rating! We're thrilled to hear that you had a positive experience with Ozwashroom. Your continued support as a loyal customer means the world to us. We truly appreciate your trust in our brand and products. We're glad to know that you found our products to be of good quality and that our ordering procedure was easy for you. We understand the importance of a streamlined experience for our customers and always strive to make it as hassle-free as possible. Additionally, we take pride in our quick delivery service and are pleased to have met your expectations in this regard. Thank you again for your review, and we look forward to serving you in the future. Best regards, Ian

Posted 7 months ago

“Good quality, prompt delivery.”

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Posted 7 months ago

Dear Nicholas, Thank you so much for taking the time to give ozwashroom a 4-star rating. We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Good quality and prompt delivery are two of our top priorities, so we are delighted that we met your expectations in these areas. Your satisfaction is our ultimate goal, and we're glad that we were able to provide you with a great shopping experience. Once again, thank you for your support and for choosing ozwashroom. We look forward to serving you again in the future. Best regards, Ian OzWashroom

Posted 7 months ago

“Very similar to the industrial types but obviously with no collection but it served it’s purpose in my home when I often have students staying”

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Posted 7 months ago

Thank you so much for taking the time to rate ozwashroom with 4 stars! We greatly appreciate your feedback and are delighted to hear that our product served its purpose in your home, especially when you have students staying over. We understand that our washroom facilities may not have the same level of collection as industrial types, but we strive to provide efficient and effective solutions for our customers' needs. If you have any further suggestions or inquiries, please feel free to reach out. Thank you again for choosing ozwashroom! Regards Ian

Posted 7 months ago

“it is a good product”

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Posted 7 months ago

Dear Gowhar, Thank you so much for taking the time to rate OzWashroom with 4 stars. We truly appreciate your support and feedback! We are thrilled to hear that you found our product to be good. We strive to deliver top-notch quality and customer satisfaction, and your positive experience is a reflection of our hard work. If you have any further suggestions or need assistance with anything, please don't hesitate to reach out. We are here to ensure your complete satisfaction. Thank you once again for your kind rating and for choosing OzWashroom. We look forward to serving you again in the future! Best regards, Ian

Posted 7 months ago

“that is good size and quality”

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Posted 9 months ago

Dear Amanda, Thank you for taking the time to rate ozwashroom with four stars! We truly appreciate your feedback and support. We are delighted to hear that you found our products to be of good size and quality. At ozwashroom, we strive to provide our customers with the best experience possible, offering top-notch products that meet their needs. Your satisfaction is our top priority, and we are thrilled that we were able to meet your expectations. Once again, thank you for your kind rating and positive feedback. We look forward to serving you again in the future. Best regards, Ian

Posted 9 months ago

“Thank you very much for the prompt supply of the requested items. Greatly appreciated.”

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Posted 10 months ago

Dear John, Thank you very much for awarding ozwashroom with a fantastic 4-star rating! We sincerely appreciate your kind support and feedback. Your review truly made our day, and we are thrilled to know that you were pleased with our service. We want to express our sincere gratitude for your acknowledgment of our prompt supply of the requested items. Your appreciation means a lot to us. Once again, thank you for choosing ozwashroom, and we hope to have the opportunity to serve you again in the future. Warm regards, Ian

Posted 10 months ago

“I have always enjoyed Oz Washrooms quick efficient service. The only not good thing is the cost of delivery. Kind regards Hedia King”

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Posted 11 months ago

Hi Hedia, Thanks for the great review. Yes sometimes shipping is expensive unfortunately. Regards Ian

Posted 11 months ago

“Item amd delivery were as promised.”

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Posted 1 year ago

Dear Jack, Thank you so much for taking the time to leave us a 4-star rating on ozwashroom! We truly appreciate your feedback and support. It's great to hear that you found the item and delivery as promised. We strive to ensure our customers have a smooth and satisfactory experience with us, and your kind words reaffirm our commitment to delivering excellent service. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. Once again, thank you for your rating, and we look forward to serving you again in the future! Best regards, Ian

Posted 11 months ago

“The Votex Hand Dryer installed 100%”

Helpful Report

Posted 1 year ago

Dear Wayne, Thank you so much for giving ozwashroom a 4-star rating! We greatly appreciate your continuous support and loyalty as our valued customer. We are thrilled to hear that you are satisfied with our products and services. Your feedback is very important to us and encourages us to constantly improve and provide the best experiences for customers like you. As a token of our gratitude, we would like to share a short review from another customer who purchased and installed "The Vortex Hand Dryer" with fantastic results: "The Vortex Hand Dryer installed 100%. It is sleek, powerful, and dries hands within seconds. A great addition to our washroom!". Again, thank you for your kind words and for choosing ozwashroom. We look forward to serving you with excellence in the future. Best regards, Ian

Posted 1 year ago

“It all went smoothly. My only complaint, and it's not a problem, but the curtain rod did have a slight bow in it. I think the packaging could have been a bit more rigorous.”

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Posted 1 year ago

Dear Anon, Thank you so much for taking the time to rate us 4 stars on Ozwashroom! We are thrilled to hear that your experience with us went smoothly. Your feedback regarding the slight bow in the curtain rod is duly noted, and we appreciate your suggestion for more rigorous packaging. At Ozwashroom, we strive to provide the best possible service and products to our customers, and your feedback helps us in our continuous effort to improve. We apologize for any inconvenience caused by the packaging and assure you that we will take this into consideration for future improvements. Once again, thank you for choosing Ozwashroom and for your valuable feedback. We are grateful for your support and hope to have the opportunity to serve you better in the future. Best regards, Ian

Posted 1 year ago

“Hello I am disappointed that the spray cans I purchased didn’t fit the Airoma unit that I have any ideas would be appreciated thanks Greig”

Helpful Report

Posted 1 year ago

Hello Greig, Thank you for taking the time to rate ozwashroom with four stars. We truly appreciate your kind feedback. Regarding the issue you encountered with the spray cans not fitting your Airoma unit, we apologize for any inconvenience caused. Our team is dedicated to ensuring customer satisfaction, and we would be more than happy to assist you in finding a suitable resolution. Please reach out to our customer support at your convenience, and they will provide you with various options and suggestions. Once again, we are grateful for your support and valuable feedback. We look forward to assisting you further. Warm regards, Ian

Posted 1 year ago

“fast delivery and a quality product”

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Posted 1 year ago

Dear reviewer, Thank you so much for taking the time to rate ozwashroom with 4 stars! We truly appreciate your loyalty as a customer and your continued support. We are delighted to hear that you had a positive experience with us, and we're glad to know that our fast delivery and quality products have met your expectations. Your satisfaction is our top priority, and we will continue striving to provide you with the best service possible. Once again, thank you for choosing ozwashroom and for being a valuable member of our community. We look forward to serving you again in the future! Best regards, Ian

Posted 1 year ago

“We have received our order and were very satisfied with the product as we had purchased it before. We installed one and the pump inside was leaking. I sent an email and was told to change it to another one. Now I have one pump not working properly. I am currently off unwell and cannot follow up with this. Is there any way of sending it back or having a new sent out to replace the old pump? Kind regards Maggie Dimeski.”

Helpful Report

Posted 1 year ago

Thank you for your rating of Ozwashroom, Maggie. We are glad that you had previously purchased our product and were satisfied with it. We apologize for the inconvenience caused due to the leaking pump. Please provide us with your order details and we will send you a replacement pump as soon as possible. We hope you feel better soon and we appreciate your understanding. Again, thank you for your review and support. Regards Ian

Posted 1 year ago

“Although there was some initial miscommunication and too many people involved at my end, their service and communication was great.”

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Posted 1 year ago

“All good, received safe & sound. A sample pack of paper towels to accompany it would have been appreciated rather than empty.”

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Posted 1 year ago

Thank you for rating ozwashroom 4 stars Peter. I'm glad to hear that the item was received safely and sound. I'm sorry that there was not a sample pack of paper towels included, but we appreciate the feedback and will try to make sure that future orders include it. Regards Ian

Posted 1 year ago

“Service was great. Easy to use ordering & quick delivery. It's the product we have an issue with.”

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Posted 1 year ago

Thank you, Kim, for your 4 star rating of ozwashroom! We appreciate your feedback that our service was great, the ordering process was easy, and that the delivery was quick. We understand your issue with the product, and we are taking your feedback into consideration to ensure the best quality possible. Regards Ian

Posted 1 year ago

“We gave Flick the flick because they were hopeless. You have done everything well. We could not have hoped for better service, thank you.”

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Posted 1 year ago

Thank you for your 4-star rating of ozwashroom, Rod! We gave Flick the flick because they were hopeless, but you have done everything well. We could not have hoped for better service, thank you for your praise! Regards Ian

Posted 1 year ago

“Our new signs are great thank you”

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Posted 1 year ago

Thank you, Debbie, for your 4 star rating of OzWashroom! We are glad that you are enjoying our new signs and appreciate your kind words. We are so glad that you are satisfied with our services. Thank you for your feedback! Regards Ian

Posted 1 year ago

ozwashroom is rated 4.4 based on 1,382 reviews