Hi I’ve lost my receipt and would like a refund the lady at the till said I need to email you my account number which is 6300060191607447 so you can find it please
I had to take my dog back to the groom room because I wasn't happy with the result. when I phoned they asked me to bring her back. When I took her back they said that when I brought her in they said that she wouldn't settle. But this didn't explain why they didn't tell me she wasn't to the standard of the first time they groomed her. I didn't like the attitude of the young woman I was speaking to. I informed her she had just lost two customers,I have another dog. She just shrugged her shoulders as if to say she did not care. Is this standard after sales service?
Regards
Mr J Black.
