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Phase Eight Reviews
3.5
Rating
69
Reviews
64
%
of reviewers recommend
Phase Eight
Company
Reviews
Questions
3.5
Based on 69 reviews
Customer Service
Avg Email Response Time
-1 hours
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"I received my item and it is way too big. I have tried to contact them and even use their online return and they claim I don\u2019t have a correct order number or email. \r\n\r\nThen an online chat responds and says they will email me a label and I don\u2019t receive it. I would give them zero stars at this point"
Anonymous
"I so loved my phase 8 outfit for my son\u2019s wedding in rhodes in May, i looked for 100\u2019s of outfit from mother of the groom shops but were all too old fashioned. You can try on which is the best."
Tina
"Faulty item was received- mark on shoe. No response to email so messaged via Facebook. Was told Phase Eight do not do replacements so I would have to pay up front to reorder and wait for a refund on faulty item. To make matters worse I was advised that they would \u201c price match\u201d the amount I paid for the shoes ( got NHS discount) but they would then be non returnable.\r\nExtremely poor Customer Service!! Buyers beware\u2026 lovely items as long as you don\u2019t have a problem."
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01/01/2019
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Lesley Caillault
Unverified Reviewer
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“
Bought the Phase Eight Latte Stella Bow Detail Dress for £120 from Debenhams for a wedding. The dress creased as soon as I sat down and remained like that and worse for the whole day.
”
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Posted 5 years ago
Sandra Harris
Unverified Reviewer
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“
I boughta dress in the sale, they unfortunately sent the wrong size and no longer have the size I require.
”
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Posted 7 years ago
Phase Eight
is rated
3.5
based on
69
reviews
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