Photobox Reviews

Name: Photobox
Rating: 2.17

2.2 Rating 147 Reviews

27 %

of reviewers recommend Photobox

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Metrics

2.2

Based on 147 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week

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Photobox 1 star review on 19th October 2020

Maz

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No delivery then promised a special delivery still no show so tried the chat box online and because the account was in my wife’s name they would not discuss the order. All I wanted was my order. But impressed and won’t use them again”

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Posted 5 years ago

“They made me happy by the quality of prints which were fantastic for my Mums 50th Birthday- everyone loved them and I was able to tell them that they were from PhotoBox - but I also added that they should order from them well in advance of the date that they are needed, I ordered them 3 weeks before I needed them, given a standard delivery date of 5 working days, they hadn't arrived after 14 working days.. party was in a few days.. started to panic, had an explanation of 'probably lost In the post, we will send out another' to which the first set eventually arrived ON the day of the party and the second a week later, But as said, amazing quality!”

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Posted 6 years ago

“Quality of goods is excellent, delivered so quick, very happy.postage is a little bit pricey”

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Posted 6 years ago

“Speedy delivery and great quality. So easy to order prints online”

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Posted 6 years ago

“Great website, easy to use on my mobile. The quality of goods is fab and the packaging it comes in is secure. The only niggle is the cost of delivery. I find it extortionate considering many companies deliver for free.”

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Posted 6 years ago

“Quality is good , but far more expensive that their competitors and takes a long time to arrive.”

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Posted 6 years ago

“Very easy website to use, a wonderful selection of products, easy to download photos from multiple sources. Extremely fast service, super fast delivery. Always happy never disappointed, just received 1200 photos within 3 days. 5 stars”

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Posted 6 years ago

“The personalised collage canvas was a big hit with my family at Christmas. Lovely memories to cherish and share. Thank you.”

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Posted 6 years ago

“Quick, good quality service.”

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Posted 6 years ago

“I loved how quick and easy it was to create the book. My product was a gift and the person who received it loved it and said it was her favourite present. The only thing that stopped it from getting the full 5/5 was the delivery as it never came when stated.”

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Posted 6 years ago

“Easy to use website. Nice choice of calendars. Delivery great and packaging excellent.”

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Posted 6 years ago

“Good price, good quality goods and quick delivery.”

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Posted 6 years ago

“uploaded a photo to be put on framed canvas on a sunday and it was on my wall by tuesday, brilliant service”

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Posted 6 years ago

“I was trying to make a photobook for the 1st time . I went to other sites and found the tech too complicated and the help there took too long. So went to photobox and got the job done quick, One hiccup but it was due to my lack of knowledge- on line help was there swiftly. An email tells me its already en route to me- Much Quicker than expected. Cant review the actual book yet as its not here, yet”

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Posted 6 years ago

“Excellent quality Very quick service too”

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Posted 6 years ago

“Exactly what I wanted! Quick delivery and great products. I use them regularly and will continue to do so!”

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Posted 7 years ago

“I have purchased several photo books from Photobox and have always been very happy with the result. You are given the option to pay a little extra for thicker quality paper which I always think is worth doing. It's so easy to make you own book of memories, add your own captions, different backgrounds and layouts. It's sometimes a bit tome consuming but the end result is ALWAYS worth it. I've also made my own calendars with Photobox and have ended up keeping them way past the year as they are a photo album in themselves and were such lovely quality.”

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Posted 7 years ago

“They provide personalized products where you can add your own images and text. They have good prices, quick and protective shipping and keep you updated on every stage your order goes through.”

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Posted 7 years ago

“Great offers sent through to me by email. Easy to use website, with plenty of storage for my photos ready to use on products. Easy to use uploaders, creators etc. Best of all, it has always been top quality products I have received, unlike other photo product companies I have used.”

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Posted 7 years ago

“Asked to create a personalised jigsaw puzzle from photo, puzzle is v high quality, beautifully packaged, lovely clear photo on experience of box, great value for £17”

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Posted 7 years ago

Photobox is rated 2.2 based on 147 reviews