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Poundland Reviews

2.5 Rating 134 Reviews
F
Happiness Grade
F

Refund - Difficult

33.33%
Industry Average
Delivery consisted of box consisting of damaged goods pictures sent . Cost of order £24.95 p&p £3.29 refund given £2.25 This didn’t even cover p&p All product gift boxes damaged so needed to be packed in different gift wrappers Do not go near this on line company the only word is insulting
posted 3 months ago - Anonymous
In a hurry to clean it up I didn't think of taking photos, Poundland refuse to refund or replace, or even give a credit note.
posted 4 months ago - Mr Colin Langston
Still awaiting a refund for goods I didn't purchase. I used a faulty self service machine that took my money and would like my money back in full. Terrible outcome. Disappointed. Waited 30 minutes standing with my walking stick for supervisor and wasn't even offered a chair, the excuse given is ludicrous. Shame on Poundland Surrey Quays and the customer services Sarah investigating. Disgusted.
posted 2 years ago - Anonymous
Several phone calls to store & head office plus a store visit resulted in a very bad attitude by all staff I spoke to & told to wash or wipe damaged goods, no refund.
posted 3 years ago - Anonymous
When outside the store found the receipt in the bag, went back in told by a very rude assistant that I couldn't have refund has they don't put money on card! Ok.
posted 5 years ago - Anonymous
I TOOK THE BATTERIES BACK TO Poundland AND ASKED FOR AN EXCHANGE OR MY MONEY BACK I KID YOU NOT THE ASSISTAND AT Poundland TOLD ME BECAUSE I HAD OPENED THE PACKET THE BATTERIES S WERE IN I COULD NOT HAVE A REFUND.
posted 6 years ago - DENIS O'REGAN
Wouldn't refund wouldn't exchange went within 7 days not happy at all Hayden in darley st Poundland was really annoying me dosnt know what his talking about took the frames 4 hevy frames
posted 6 years ago - Anonymous