PreciousLittleOne Reviews

Name: PreciousLittleOne
Rating: 3.98

4.0 Rating 1,593 Reviews

75 %

of reviewers recommend PreciousLittleOne

Company Reviews

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Metrics

4.0

Based on 1,593 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered my 4 year old's Christmas present for £169.99 on 5th December. Received the wrong item yesterday. The one they've sent me is £84.95 on their website. Their phone line is either engaged or says they're closed even though the automated message says they should be open. I'm beyond upset.”

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Posted 5 years ago

“Missing item from order, impossible to contact by phone or email, we are just a few days away from Christmas so it is unlikely we will receive the missing item now, click and collect service is atrocious and doesn’t work”

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Posted 5 years ago

“Very good customer service, low Price and fast delivery. Good quality product.”

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Posted 5 years ago

“Arrived quickly just like the picture advertises happy with everything”

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Posted 5 years ago

“The test of good customer service is when things don't go to plan. Not answering the phones or emails and an online form which doesn't work doesn't fill me with hope that my order will be delivered anytime soon. Its not the delay that concerns me but the lack of communication and inability to get hold of anyone. I have been waiting for nearly 2 weeks for my item. With no way to contact the company to cancel my order I will not be using this company again. A quick search on social media shows I am not the only person experiencing this problem. Terrible service! I have reported to Trading Standards and Watchdog.”

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Posted 5 years ago

“Customer service very Good Price excellent nad delivery fast”

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Posted 5 years ago

“Fantastic products and really fast delivery ! Will definitely be ordering from here again!”

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Posted 5 years ago

“Placed order for toy on 27th November, paid £3.95 for delivery and STILL no toy, no response to emails, phone line constantly engaged and no tracking information. So frustrating when these are toys for Christmas for our “precious little ones”. Terrible service.”

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Posted 5 years ago

“Just what I needed, I dress dolls, and wanted somewhere to put them - this beautiful Moses basket is perfect. thank you.”

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Posted 5 years ago

“Very prompt delivery. Hopefully trike will live up to description.”

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Posted 5 years ago

“Placed order and received item within days. Very pleased with it.”

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Posted 5 years ago

“Order it early Tuesday morning was here on wed morning very happy”

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Posted 5 years ago

“Delivery was amazing. However the product was faulty. Still awaiting a response about what is going to be done about the faulty product.”

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Posted 5 years ago

“Delivery was very quick and the price I paid for the car seat in the sale was a bargain. I can’t wait till our little one is here to start using it. Thank you”

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Posted 5 years ago

“i ordered a hey duggie toy on the 26th of November and paid £3.94. the item was not dispatched until the 5th of December. they did not update me of the delay until i contacted them. Next time i will just order from amazon.”

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Posted 5 years ago

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Posted 5 years ago

“Great prices excellent customer service, there was a problem with my delivery only 1 item arrived, contacted customer service who quickly resolved the problem and bingo the rest of the order arrived the next day . Thank you Erin 5stars to you”

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Posted 5 years ago

“Im satisfied with my purchase . The whole transaction went smoothly and I'm really happy with my item in a great price”

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Posted 5 years ago

“Wrong item was delivered. Very disappointed.”

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Posted 5 years ago

“Ordered a car seat for my three year old and I was surprised to be delivered following day. Great and quick service. Surely will order again in the future.”

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Posted 5 years ago

PreciousLittleOne is rated 4.0 based on 1,593 reviews