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Primrose Reviews

1.3 Rating 648 Reviews
6 %
of reviewers recommend Primrose
1.3
Based on 648 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 11%
Accurate And Undamaged Orders
Greater than 46%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Anonymous
Anonymous  // 01/01/2019
I ordered a garden mirror which arrived broken. Without any reservations Primrose replaced it without any hassle with proof of damage with photos and they did not want the broken mirror returned. Well all I can say is great for customer service. Strongly recommend this company
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Posted 6 years ago
Prompt delivery item will packed very pleased
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Posted 7 years ago
Great water feature with led lights , quick delivery
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Posted 7 years ago
Very prompt delivery.
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Posted 7 years ago
Quick prompt service, very pleased with purchase.
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Posted 7 years ago
Excellent and interesting website - bought some grass edging - excellent product and quick delivery - what more can you ask!?
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Posted 7 years ago
Fantastic site easy to use average prices delivered quickly excellent communication
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Posted 7 years ago
Item purchased was very good value for money, very quick delivery and easy to use site.
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Posted 7 years ago
Primrose is a great place to buy big planters from because they have an excellent selection of sturdy but light and good-looking composites, like fibrecotta. I purchased four 45cm round planters from them as a bulk buy and the price was very good for the quality. The pots arrived really quickly and in perfect condition.
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Posted 7 years ago
Great offers on household goods, garden accessories etc
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Posted 7 years ago
This company was very efficient in processing an order, which was dispatched within a day. Although postage £4.95 goods arrived safely and in good condition
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Posted 7 years ago
Ordered rolled 'brush' for our fence... great quality and very easy to use. Size is exactly as described and colour is very even. Easy product to use and looks great.
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Posted 7 years ago
Delivery excellent - goods well packed- product superb
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Posted 7 years ago
Quick delivery. Great value. Brilliant service.
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Posted 7 years ago
Primrose is rated 1.3 based on 648 reviews