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QVC UK Reviews

2.6 Rating 173 Reviews
A-
Happiness Grade
A-

Customer Service - Good

80.00%
Industry Average
I have bought quite a few things from QVC and l have always found the things I have bought have been very good quality at a reasonable price, so easy to order or speak with customer service which have always been so helpful and informative so l would highly recommend
posted 2 months ago - Rita Davis
The bedding you refer to was too heavy for Super King size bed and made us itch. Needed to be much lighter in weight. You were kind enough to take the full two sets back and being a customer with you since the beginning I know thst I can rely on your trusted service. Many thanks I often wonder how Kara Tritton is? Mrs. CM Hindle. C
posted 5 months ago - Christine M. Hindle mrs.
Instead of telling Evri to do their job correctly I feel I've been penalised into a service that was convenient to me, and where QVC parcels never went astray when my method of delivery was adhered to.
posted 11 months ago - Anonymous
I absolutely love QVC from presenter’s, customer service, quality I could go on and on.
posted 11 months ago - Anonymous
The customer service ladies are fabulous - never had a bad one and always unfailing polite and helpful, but I will be honest the quality from a lot of these brands is declining and I wonder if there is a two tier aspect that what they produce for QVC is different from their direct sales.
posted 1 year ago - L Thomas
Always have good service but my beef is please to perhaps get some new young presenters who just describe the products and are anonymous . A new wave please.
posted 2 years ago - Anonymous
I have bought so many items from QVC and always always had the best service receiving goods and also returning and refunds. Been a customer now for over 15 years WELL DONE QVC
posted 3 years ago - Janice Bertram
Customer service were patronising and blaming me for not checking.
posted 3 years ago - sue cruse
I've had excellent customer service from QVC in the past and I know times are tough for everybody just now, but they really need to address their packaging.
posted 4 years ago - E. McKinley
Good/great products. Excellent customer service. Usually great despatch & speedy especially when using Hermes. However P&P charges are far too expensive. Would buy a lot more but this is a major concern.
posted 4 years ago - Selwonk