“I asked for a return because the shirt was too large, my mistake. They asked me to keep the one I received, and sent me one with the right size for free, both items in less than 3 days each. So thanks a lot, the guys are great !”
“I made a RB account last year when I started getting into designing, and I also uploaded my photography. I love it, I didn't even know it existed but Im glad I found out. There's fab artists on there. I can set my margin of profit to anything I like, they keep communication good via email, and let me know when the offers are on too :) Easy to use. The prices are abit high, but for original art work with unique artists, Im proud to be a part of it :) #StillEarlyDays”
“The customer service was very helpful and the support was very well. Even though I messed up my order and received what I wasn’t meant to expect I got the right sized shirt at no charge and I’m allowed to keep the one I have to give to a friend thanks Redbubble”
“I had an order issue and the Redbubble customer team helped to resolve it quickly. And I was very pleasantly surprised by the solution. Redbubble really does care about their customers and it shows. Thank you Redbubble!”
“Ordered the wrong type of iPhone case and was expecting just to be able to send it back and buy the write model, but was told not to bother and they’re sending the right one to me! Really was not expecting that as it was my mistake! Excellent service, can not fault Redbubble.”
“I was sent a wrong item with my order and they made the complaint process so easy. I got my correct item and they let me keep what I was sent accidentally. They also sent me a complete record of the conversation I had with customer service. 10/10 business practice I will definitely buy from them again.”
“Pleasantly surprised! Item just as described. Fast shipping. Frequent email updates with tracking info, including the exact time that it was delivered to my house.”
“I am very new to selling on RedBubble and had some questions. Their response was prompt and very helpful. So far I am pretty pleased with my new venture here.....”
“I ordered a product and then wanted to return it (for reasons that weren’t the company’s fault) and the customer service was so efficient and speedy. I was able to get a coupon for the amount I spent, and honestly couldn’t be happier with the result”
“I ordered the wrong size. I went to exchange it and they sent the right size out free of charge, didn't even have to pay for shipping. They let me keep the t-shirt that was the wrong size to give to a friend or donate!”
“I had ordered a sweatshirt as a replacement for one I had lost, and within minutes of placing the order I found it. Thankfully, I contacted Redbubble through the “change your order” link and they quickly cancelled my order. So relieved! Thanks Redbubble!”
“Ordered the XL classic fit unisex t-shirt, recieved it in a couple of days. However when I tried it on I realised I ordered too large and only needed a Large.
My mistake. So I went to exchange it and they sent the right size out free of charge, didn't even have to pay for shipping. Also came in only a couple of days.
They let me keep the XL one, to give to a friend or donate.
All in all, even after I messed up I had my final shirt in under a week.
I must say I was a little iffy about spending $22 on a shirt and then almost $10 dollars for delivery, with a place I hadn't heard of or used before. But after this experience and the style of their shirts, I will be buying more.”
