“This is a massive thanks to SHELI at Robert Dyas Banbury!Thank you so much Shelly for your very kind help on the 12.01.2023 with the purchase of Unbind Aero Wildflower. Dehumidifiers. Thanks for being so helpful, courteous. I really appreciated your special help over those items.”
“I have purchased several items over the passed 20 years and always received professional advice. The staff are helpful and go the extra mile to accommodate. When I need to replace a product, Robert Dyas pricing has been below other outlets. The last purchase was a Air Fryer which I knew nothing about, the sales assistant was very helpful with her knowledge. I would recommend Robert Dyas all the time.”
“The very helpful East Grinstead store manager directed me to where the lamp oil selection was located. I explained my requirements and he advised me that there was currently a discount on the Citronella Torch Oil, which I bought. Overall, a very good customer experience which would encourage me to shop at Robert Dyas in the future..”
“My visit to southsea branch this morning was amazing.Jackie helped me with a difficult purchase problem with information and advice. I would like this to be recognised by employers and public will always use this branch.”
“Was very impressed with Mike's friendly and helpful attitude. My drill that was purchased was over tightened. This was resolved quickly and very efficiently.”
“I entered the store without expecting to buy anything, however, I bought 4 products. I am very satisfied with the quality of the products, they were at a much better price than in other stores.”
“I was pleasantly surprised to find, on my move to Hemel Hempstead, that there is a branch of Robert Dyas here. It stocks a huge variety of products, and easily beats on-line shopping. The assistants are knowledgeable, and are always happy to help me find things I'm looking for.
My latest buy was an Air Fryer, which was very competitively priced.
I had bought the wrong water filters and and a helpful young man went off to find the correct ones for me. Service with a smile. It's a very inviting store, and it's easy to come out having purchased something you'd no idea you needed!”
“The North Finchley Shop is by far my most favourite shop in North London. It is very well stocked. The staff allow you to browse but are always available to help you. In the past I have bought an electric kettle, a hose pipe and other items. However, my favourite purchase are the packs of suet cake for the birds - £3 for 4. This is excellent value & well worth my journey from Muswell Hill.”
“After purchasing a wall mounted Brabantia Rotary Air Dryer with cover included for the rainy months, I wanted to complete the Survey with a chance to win £250 worth of Robert Dyas vouchers but sadly, I could not log onto the Survey, which was disappointing however, I noticed that, following the purchase of this item, Robert Dyas promises to plant a tree, so this is
great for the environment. The price of the Air Dryer was competitive.
The lady who served us at the till was friendly and welcoming and the whole shopping experience was enjoyable.”
“We celebrate together your 150 years. The lady in our East Grinstead shop is lovely and nothing is too much bother. We were greeted today with chocolates on your birthday. We use you whenever we can to keep you in our high street”
“I have placed three orders from Robert Dyas during the past year. I am very happy with the company overall and from my experiences, I would definitely recommend them. Communication about delivery is very efficient, prices are competitive and customer service has been excellent. My most recent order contained various food containers, two of which were unfortunately damaged. An e-mail with attached photographs to customer services resulted in a telephone call from them within 48 hours and the issue resolved to my satisfaction.
Thank you!”
“Excellent service so far. Shop staff were lovely & helpful. 1 small problem with item & H.O. dealt with it without complaint, so definitely use them again.”
