“Visiting our local shop in Brighton western road quite often, the reason im writing a review now is a team member - Maria. She usually greeting people at the door but helped me a few times and went beyond when i needed some help! Great customer service!”
“At the moment ive had no problems with getting intouch with anyone , they have replied within 12 hours , im just waiting on summer house to come now , im not happy that it was only £400 an something an vat was £90 but thats all upto now , watch this space . X”
“I know its been 3 months but have only just got round to leaving review. Robert Dyas sent my order really promptly and being just before christmas was well appreciated. Amongst the order was a Hyundai 45L 3000E leaf blower and have today tried it out. Well impressed with this blower. really powerful and blows and sucks and mulches. Im sure it will come in handy for hair drying as well. Seriously thrilled with this.”
“Didn’t review the company until I’d placed my order and wasn’t feeling too confident. But I can’t fault them placed my order for an egg chair last Sunday and received it today.”
“I had an an issue with my order damaged delivery then replacement sent in error Customer services contacted me and issues has be satisfactory resolved thank you .”
“I use both Didcot branch and Oxford branch and can't speak highly enough about the staff and how helpful they are even since opening up again after Covid-19.
I bought Delphis Kitchen Sanitiser and Cleaner just before shut down as I couldn't find any anti germ spray any where, this was recommended by Didcot branch, it was £3.99 for 700mls and I have just bought my 2nd bottle, I only use it for my large wooden chopping board now, it is brilliant, removes stains, has no scent so is is ideal for all chopping boards and work surfaces where food is being prepared.”
“I ordered a Charles Bentley Hanging Rattan Chair. It arrived before the predicted delivery date on a pallet. The delivery driver was happy to put it where I asked him to. The chair is lovely. I am very pleased with it and the price I paid”
“Excellent customer service, replacement arrived very quickly as promised. Professional, knowledgeable and curteous staff, I would highly recommend this company.
I was very pleased with the products I ordered which were realistically priced for their quality and value for money.”
“Don’t be put off by bad reviews - good product and good service
I cannot believe some of the reviews on this site. You would never think there was a pandemic - shame on you. I ordered, the order took a little longer than usual which was to be expected under the circumstances It was a really good price compared to other sites and the product is excellent. Most staff are furloughed or working from home so considering this the customer service wasn’t bad either. Don’t ruin what to me looks like a good business at an awful time like this just because your potted plant didn’t come immediately and think of others instead of yourself”
“After seeing a lot of negative feedback for this company I thought I would leave a review on my experience. I ordered a barbeque and was given a 4 week order time. 7 days later I received an email with tracking/ courier details and received our order 3 days later. Barbeque built and now just awaiting the sun.”
“First things first, delivery, My shed arrived spot on time,Driver very helpful and polite, When i unpacked my shed i said to myself this is a very well made and very strong shed,I am 75 years old and just me and the instruction book put my 3/2/6ft shed up in 3 hours and thats with a tea break,Thank you Robert Dyas, From a very satisfied and happy customer.”
“I recently visited Robert Dyas in Saxon Square, Christchurch, Bournemouth to buy Christmas lights. The member of staff; Ruth, went above and beyond her call of duty to dismantle a display item in order for me to purchase the only one left. I would like to thank her and wish her a lovely Christmas”
“Absolutely brilliant! Ordered online (almost put off by the bad reviews) and my parcel arrived when stated, very well packaged. Would definitely recommend!”
