Shein Reviews

“ When placing your first order, it says that returns are free, which is why I wasn't too worried about what I was ordering. ”

“ Their clothes is pretty cheap qualities not the best but it is really cute. Just don't have to return anything. it's a months I can't get through and my money has not been credited it back. is nearly impossible to track your returns ”

“ Worst customer service ever. Shein is fraudulent and only way to get answers is via facebook messenger and first told me they’d issue a refund two days ago then waited for my order to ship to say opps nothing we can do. Sorry we sent triple qty of the same dress and charged you. We happily accept returns but oh we are gonna have to additionally charge you $7.50 per item returned. This is just so wrong. ”

“ Terrible customer service you cannot contact them and you cannot make returns even though it says so ”

“ Shein has great pricing for clothes however it does not make up for the poor customer service for returns and wait time for shipping. Bathing suits CANNOT be returned or exchanged if they do not fit which I have never had a problem with for any other website. Use your money somewhere else where they try and help you as a customer with your purchase. ”

“ This company has the worst customer service ,do not buy from these company because rthey do not answerr the phone super delatyed returns never received , no answer , no PHONE NUMBERS FOR CUSTOMER TO CONTACT THEM. NO LIVE REAL HELP. SAVE YOUR MONEY GO SOME WHERE ELSE . OR ONLY ORDER LIKE ON SHIRT FROM Shein .COM CONTACTED THEM ON FB MESSENGER NO REPLY WORST NIGHTMARE . YOU HAVE BEEN WARNED ”

“ This site is terrible, slow delivery & very poor quality. Returns are impossible. ”

“ I DO NOT RECOMMEND IT. Damaged orders, difficult refunds and returns and sizes are not accurate. ”

“ Unfortunately there returns policy is dammed near impossible to navigate and extremely inconvenient. Plus they charge me for returning the items! Insane! I received 4 dresses, the first by itself and was just amazing. The next three were a disaster. Loose threads, wrong sizes and horrible see through material. I could not have been anymore disappointed. ”

“ I have tried to contact them multiple times regarding the returns policy. I have emailed so much and no one has got back to me. Absolutely terrible and the worst customer service ever!!!!!! DO NOT USE THIS COMPANY. They never answer their phone, their emails are fake and they send automated messages through Facebook. Unreliable and unprofessional. 😡😡 ”