Shein Reviews

Name: Shein
Rating: 1.91

1.9 Rating 1,576 Reviews

20 %

of reviewers recommend Shein

Company Reviews

Questions

Metrics

1.9

Based on 1,576 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love yo buy in shein not only me my family love to buy here even my friends ask me for help”

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Posted 1 day ago

“Good quality with a resonable price!”

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Posted 4 days ago

“I've ordered plenty of times from them and everytime im just so happy and excited to open my package when its delivered 😀”

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Posted 1 week ago

“I ordered 4 blouses that was a very low price.Im so happy with my blouses. I will order from this company again.”

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Posted 4 weeks ago

“I have brought around 20 + items,practically all dresses,and I love every one of them. They more than exceeded my expectations. The dresses are very well maded, true to size,and at a really very affordable price, and quick delivery. Thank you. I shall continue to shop at shein. Anna Maria”

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Posted 5 months ago

“I got relief after been duped of about 555,000$ by money laundering fraudsters, kept me in traumatized but as God never fails. I got introduced to theresachin recovery group and they helped me recover all my lost funds with their experts, I’m glad to be happy again. You can reach them if you’ve got related issues like mine giving you sleepless nights & overthinking, definitely you will get redemption like me too. Talk to them through Email : t h. e r e. sa ch in. 1212. @ g m. a. i l . c. o. m WhatsApp/Call : + 1 2 3 4 3 0 0 1 5 4 4”

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Posted 7 months ago

“The items were good quality easy to order and quick delivery with no fuss or bother.”

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Posted 8 months ago

“The wigs and I will be ordering again for Christmas”

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Posted 8 months ago

“Yes I would like to let you know there are people on Facebook scaming others with fake profiles saying to claim a coupon from your site up to $750 just to get there info a Jane bush green shirt blonde hair saying her sister works for your company. I do love your site and I'm waiting to have a little extra spending money so I can go bonkers and actually someone I know has bought so many things from your site cute clothes jewelry ect”

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Posted 8 months ago

“Timely delivery. Items as ordered. Prices great. Love shopping at this place. Great online store.”

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Posted 9 months ago

“I have ordered several times from Shein and have never disappointed. The prices and quality of my dresses were decent and affordable. The shipment arrived on time and in individual bags. Thanks Shein team.”

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Posted 10 months ago

“Very happy with my order … and the price are fantastic !!”

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Posted 10 months ago

“So happy thAnK YoU”

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Posted 11 months ago

“I have been ordering from Shein for 2 years and I have always been satisfied with their quality. I order something almost every month and they always came within the deadline on the application.”

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Posted 1 year ago

“The clothes are a decent enough quality for the amount you’re paying, they have excellent reward systems in place and limitless clothing options. 10/10”

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Posted 1 year ago

“Always excellent service and goods are brilliant unlike some cheap purchases off other sites”

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Posted 1 year ago

“I ordered a dress and it was exactly what I wanted!!!”

Shein 5 star review on 15th February 2024

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Posted 1 year ago

“I literally can’t get over the quality and prices of the products quick delivery free returns I literally don’t shop anywhere else outstanding”

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Posted 1 year ago

“I had my product on time and I’m really happy 😊”

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Posted 1 year ago

“Would you like to add a photos or videos? Strengthen your review by uploading photos & videos”

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Posted 2 years ago

Shein is rated 1.9 based on 1,576 reviews