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Shoe Zone Reviews

2.3 Rating 150 Reviews
F
Happiness Grade
F

Delivery - Slow

27.27%
Industry Average
ordered shoes sat buy one get one free next day delivery didn't come till 3 days later when come sent wrong order emailed customer services not helpful just sent out normal response letter went to local shop in bitterne lady was really helpful and sorted out the problem quickly
posted 2 months ago - MaryPetersen
Placed an order online almost a month ago, which advertised "fast delivery". No goods yet received. No response to emails asking for information on delivery. No customer service whatsoever. Rubbish.
posted 11 months ago - Anonymous
My Order no 22090 Nike Alphafly not delivered. Bastards took rs 200 initially. Its a scam website. Pls do not order. They have not delivered my order and not able track for delivery Rgds
posted 1 year ago - Anonymous
Paid for next day delivery..... Item now going to take 3 days to arrive! Very misleading and borderline fraud..... Be aware of this when ordering and paying extra for delivery
posted 1 year ago - Ian
Delivery company Hermes as nasty as them.
posted 2 years ago - Bassey
AVOID These clowns at all costs !!! Delivery fast ends here !!! Subscription voucher £5 difficulty in applying , checkout appalling says payment failed and takes payments , customer service pathetic!!
posted 2 years ago - SDJ
I ordered for next day delivery before the cut off time and didn’t receive my order the next day. When I requested my delivery money back they said no as it ‘should’ have said they won’t be delivered next day at checkout. (Which it didnt) Even after me explaining this they wouldn’t give me a refund.
posted 3 years ago - Renee
BEWARE! 1 star is for fast delivery only! MINUS zero for customer service!! I have been a customer for years and always shop in store, but 1st time i ordered online size 7/EU 41.
posted 4 years ago - VERY UNHAPPY EX CUSTOMER
I ordered a pair of shoes on Monday 5th Aug, paid extra for delivery to be on Wed 7th Aug, its now Fri 9th and still no shoes! Honestly whats the point in offering fast delivery or certain day delivery and not stick to it!
posted 4 years ago - Anonymous
Worst store on the Internet. 7 weeks for delivery. Wrong size sent. 8 emails and they never responded. Another crappy Chinese garbage product!!!
posted 6 years ago - Anonymous