Silk Fred Reviews

Name: Silk Fred
Rating: 3.24

3.2 Rating 474 Reviews

55 %

of reviewers recommend Silk Fred

Company Reviews

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Metrics

3.2

Based on 474 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 55%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had an issue with a purchase. Emailed them and they got back to me straight away with a resolution. Great Service!”

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Posted 4 years ago

Thank you for leaving us such a great review, Vicki! - Faye, SF team x

Posted 4 years ago

“Wore this amazing dress during lockdown doing lots of live zoom chats with my friends. Made me feel like I was going out. So stylish and yet so versatile as I wore it during the day with sandles and evening with boots”

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Posted 4 years ago

Wow, wow, wow! You look unbelievable! Thank you so much for leaving us such a great review- Faye, SF Team x

Posted 4 years ago

“Ordered 2 outfits, great service arrived quickly.”

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Posted 4 years ago

“2 broken necklaces is this company a joke no number lesson learnt Shame on you ignoring it you must be crooks 😡”

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Posted 4 years ago

“I have had several dresses, tops from silkfred and have found them very good! I have returned 2 dresses with a British address on and received my refund with in days. So sorry for the ones who say its no good but I will continue to shop with them.”

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Posted 4 years ago

“Lovely dress, ordered 2 in different sizes. Returned size 14. Absolute 5 Star Cust Svc. Unfortunately when returning my item I made an error in the returns address. The customer svc representative went that extra mile, nothing was too much trouble for her. So, so plsed with Silk Fred & will defo be using them in the future. Outstanding Cust Svc. Rated 5 Stars for all of the above reasons!!”

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Posted 5 years ago

“The customer service is lovingly unique, so personal and always prompt. Everyone who has responded to my emails there has been so lovely!! Fab company and the clothes are lush xx”

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Posted 5 years ago

“So far I’ve ordered about 10 different dresses from this website, the orders have came within the time limit and all dresses were true to size. Definitely worth the money.”

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Posted 5 years ago

“I ordered some earrings late Sunday and they arrived first thing Tuesday ( next working day) You don't get much quicker or more reliable than that! They look just like the photo albeit a bit smaller than expected but they are great for the money £5.99 plus p +p”

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Posted 5 years ago

“I have just received my off the shoulder navy dress . Fits me like a glove , great material . Well worth the money . Love love love it ❤️”

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Posted 5 years ago

“I can't fault SilkFred from the goods to the service. Everything has always arrives promptly once ordered and everyone is always very friendly and helpful should you have a question or a return.”

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Posted 6 years ago

That's so great to hear Debbie! Thanks for taking the time to leave us a review! Tamsin @ SilkFred

Posted 6 years ago

“SilkFred have a great selection of fashionable clothing which are great for occasion events, I recently purchase items for a wedding!”

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Posted 6 years ago

So lovely to read, we do have lots of lovely dresses for weddings! - Tamsin @ SilkFred

Posted 6 years ago

“Amazing, everything i brought was really good quality.”

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Posted 6 years ago

Thanks so much, so lovely to read! - Tamsin @ SilkFred

Posted 6 years ago

“I love the items I ordered from Silk Fred.”

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Posted 6 years ago

Thanks so much for leaving a great review! Tamsin @ SilkFred

Posted 6 years ago

“Brilliant website, sizes are true to size, good quality material, defo shop again 😄”

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Posted 6 years ago

Thanks so much Michelle, we are happy that you are happy! Tamsin @ SilkFred

Posted 6 years ago

“Good services, good items 😉”

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Posted 6 years ago

Thanks Sandra :) Tamsin @ SilkFred

Posted 6 years ago

“Friendly costumer service, goods exactly as described, I'm very pleased with the service and my item has arrived one day before the estimate date.”

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Posted 6 years ago

That is so great to hear Priscila, thanks for the lovely review! Tamsin @ SilkFred

Posted 6 years ago

“My order arrived very quickly, was lovely but didn’t fit sent it back with no hassle and quick refund”

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Posted 6 years ago

So great to hear Fiona, so sorry your dress didn't fit, if you need any sizing help in the future do just pop us an email! Tamsin @ SilkFred

Posted 6 years ago

“Good quality”

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Posted 6 years ago

Thanks for taking the time to leave us a great review! Tamsin @ SilkFred

Posted 6 years ago

“Such helpful lovely staff. Thankyou x”

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Posted 6 years ago

That is so great to hear Rochelle! Tamsin @ SilkFred

Posted 6 years ago

Silk Fred is rated 3.2 based on 474 reviews