Silk Fred Reviews

Name: Silk Fred
Rating: 3.25

3.3 Rating 472 Reviews

56 %

of reviewers recommend Silk Fred

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Metrics

3.3

Based on 472 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 55%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Silk Fred 5 star review on 26th May 2024

Ally

Silk Fred 5 star review on 24th October 2020

Caroline McMahon

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Clothes are exceptional, service is prompt and all queries are dealt right away”

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Posted 3 years ago

Hey Michelle, I am so happy that we were able to assist you, the team will be really happy to read this :)-Emma SF Team x

Posted 3 years ago

“Amazing site and love every style of theirs I also had a issue regarding my refund which was sorted out straight away , no quibbles at all. Highly recommended.❤️”

Helpful Report

Posted 3 years ago

Hey,I am so pleased to hear we were are providing a great service for you! Our lovely team are available 7 days a week :-) - Emma, SF team x

Posted 3 years ago

“Very helpful and swift responses. Thank you.”

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Posted 3 years ago

Thank you for leaving us a review and I am so pleased to hear we were able to help you so efficiently- Emma, SF team x

Posted 3 years ago

“excellent service as usual”

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Posted 3 years ago

Hey Lorna, I am so happy that we were able to assist you, the team will be really happy to read this :)-Emma SF Team x

Posted 3 years ago

“I’ve been waiting 3 months for a refund after returning the product.”

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Posted 3 years ago

“Thank you Sian for resolving this issue for me so quickly.”

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Posted 3 years ago

Hey, Thank you for leaving a review I am so happy that Sian was able to resolve your issue. Emma SF Team x

Posted 3 years ago

“Excellent services Beautiful clothes delivered promptly and any issues dealt with promptly”

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Posted 3 years ago

Hey Donna,I am so pleased to hear we were are providing a great service for you! Our lovely team are available 7 days a week :-) - Emma, SF team x

Posted 3 years ago

“Thank you very much for your help”

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Posted 3 years ago

I am so pleased to hear we were able to help resolve your query for you! Our lovely team are available 7 days a week :-) - Emma, SF team x

Posted 3 years ago

“Great selection of clothes, good prices, excellent customer services. I have been buying from Silkfred for some time now and would highly recommend.”

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Posted 3 years ago

What a lovely review to read Alison! I am so pleased you have enjoyed your shopping experience's with us. Thank you for sharing- Faye, SF team x

Posted 3 years ago

“A fantastic clothes website,I’ve ordered quite a few bits now and have been very happy with my new clothes and boots 👍👍 and were delivered quick! Well done, will be ordering again soon, many thanks Amber Turley”

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Posted 3 years ago

What a lovely review to read Amber! I am so pleased you have enjoyed your shopping experience's with us. Thank you for sharing- Faye, SF team x

Posted 3 years ago

“Excellent customer service.”

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Posted 3 years ago

I am so pleased to hear we were able to help resolve your query for you! Our lovely team are available 7 days a week :-) - Emma, SF team x

Posted 3 years ago

“Brilliant customer service offered qhen trying to return an unwanted item. So helpful and prompt. Thank you”

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Posted 3 years ago

Hey Emma,I am so pleased to hear we were are providing a great service for you! Our lovely team are available 7 days a week :-) - Emma, SF team x

Posted 3 years ago

“Original, unique, great choices and prompt customer service.”

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Posted 3 years ago

Hey Helen,I am so pleased to hear we were are providing a great service for you! Our lovely team are available 7 days a week :-) - Emma, SF team x

Posted 3 years ago

“Very please with the service. Just waiting now on my next purchase x”

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Posted 3 years ago

Hey Lynne,I am so pleased to hear we were are providing a great service for you! Our lovely team are available 7 days a week :-) - Emma, SF team x

Posted 3 years ago

“Excellent products, delivery and service. Highly recommend.”

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Posted 3 years ago

Hey Bernadette,I am so pleased to hear we were are providing a great service for you! Our lovely team are available 7 days a week :-) - Emma, SF team x

Posted 3 years ago

“Good quality good service true to size .”

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Posted 3 years ago

Hey Carol,I am so pleased to hear we were are providing a great service for you! Our lovely team are available 7 days a week :-) - Emma, SF team x

Posted 3 years ago

“Items arrived very pleased”

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Posted 3 years ago

Hey Maxine, We are so happy that you are pleased with your purchased, thank you for leaving a review Emma SF Team :) x

Posted 3 years ago

“Returned item still not had a refund 2 weeks later chased several times, appreciate another vendor de la creme but silk fred only point of contact and still no refund”

Helpful Report

Posted 3 years ago

Hi, I am so sorry for the delay of your refund, if you need any further assistance with this can you please contact the hello@silkfred.com for the attn of Emma and I can look into this further for you. Emma :) - SF Team x

Posted 3 years ago

“Helped greatly with my vanished parcel ! Refunded very quickly.”

Helpful Report

Posted 3 years ago

I am so pleased to hear we were able to help resolve your query for you! Our lovely team are available 7 days a week :-) - Emma, SF team x

Posted 3 years ago

“Always really keen to help if there is a problem. Really helpful and pleasant I shop with SilkFred often.”

Helpful Report

Posted 3 years ago

Hey Amanda,I am so pleased to hear we were are providing a great service for you! Our lovely team are available 7 days a week :-) - Emma, SF team x

Posted 3 years ago

Silk Fred is rated 3.3 based on 472 reviews