Silk Fred Reviews

Name: Silk Fred
Rating: 3.24

3.2 Rating 474 Reviews

55 %

of reviewers recommend Silk Fred

Company Reviews

Questions

Metrics

3.2

Based on 474 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 55%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service, friendly and professional.”

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Posted 4 years ago

Hey Thanks for sending us such a great review xx Emma :) SF Team x

Posted 4 years ago

“SilkFred is now my go to for clothes , never seen such good range of clothes anywhere else . The quality snd price are excellent .”

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Posted 4 years ago

Hey Mary, Whoop Whoop!!! Thanks for writing such great comments, We support over 800 brands so I'm sure there will be many more goodies to choose from in the future :) Emma SF Team x

Posted 4 years ago

“Lady who I ‘chatted’ with said to try the Medium and it is perfect so I am very happy as I have had my eye on this top for 6 months now! Both orders of pink top and grey chunky cardi arrived very quickly and look great - I like your style!”

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Posted 4 years ago

Hey Janis, We are so happy that you are happy with your purchases, the team is on hand everyday for any other styling advise you may require. :) Emma SF Team x

Posted 4 years ago

“Love my boots so trendy go with everything .Well priced ..”

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Posted 4 years ago

Hey Elaine, Thanks for sending a review, So Great to hear that you Love your purchase :) - Emma SF Team x

Posted 4 years ago

“Love my dotty day dress in beige, very good website & service when ordered. A big thank you.”

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Posted 4 years ago

Hey Chrissie, Thanks for writing such positive comments, the team will be really happy to read this :)-Emma SF Team x

Posted 4 years ago

“Very good communication and resolution when I had a problem with an item”

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Posted 4 years ago

Thank you for taking the time to write us a review, I'm happy to hear that you received a good experience from the team. Your comments are important to us and I will pass on your feedback :) - Emma SF Team x

Posted 4 years ago

“I’ve ordered quite a few dresses and loved all of them. Never had any problems and when I have returned anything(only for fit), my refund has always arrived when said. SilkFred is the first place I look when wanting a new outfit!”

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Posted 4 years ago

Susan. I loved reading this review thank you for taking the time to post such positive comments, its great to know that you had an great experience with us, and will be a returning customer :) - Emma SF Team x

Posted 4 years ago

“Excellent and fast response to my query.”

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Posted 4 years ago

Hey Sharon, I am so happy to read your review and good to hear that we provided a great experience for you. Thank you :} - Emma SF Team x

Posted 4 years ago

“Prompt and accurate customer Service reply x”

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Posted 4 years ago

I am so happy to read your review and glad we could get your query resolved for you so quickly and professionally. Thank you :} - Emma SF Team x

Posted 4 years ago

“Excellent service and customer care. Communication was top class whilst resolving my issue. 5* to Silk Fred's Customer Service team!”

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Posted 4 years ago

Hey Carla, WOW!!! I loved reading this review thank you for taking the time to post such lovely comments, its great to know that you had an great experience with us :) - Emma SF Team x

Posted 4 years ago

“Love the 4 wrap dress I purchased firm SilkFred, I’ve had so many compliments 🥰”

Silk Fred 5 star review on 24th October 2020

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Posted 4 years ago

Hey Caroline, WOW you look amazing...!!! thank you for taking the time to post this picture, we love our Wrap Dresses....:) Emma SF Team x

Posted 4 years ago

“Very helpful staff who answered my query promptly and efficiently.”

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Posted 4 years ago

Thats great news! I am so pleased we were able to help you with your query in a speedy Manner :-)- Emma, SF Team x

Posted 4 years ago

“Great service”

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Posted 4 years ago

Hey Fiona, What lovely comments, thank you for taking the time to review us :) - Emma SF Team x

Posted 4 years ago

“Ordering was simple. I absolutely love Silkfred. Returns is simple and they always help out,”

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Posted 4 years ago

Hey, Thank you so much for taking the time to write us such a lovely review, The Team will be super happy to hear about your experience :) - Emma Silkfred Team x

Posted 4 years ago

“Great clothes and fantastic customer service”

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Posted 4 years ago

Hey Jane, Thank you for leaving such a lovely review, I am so glad the team were able to sort your order for you :) - Emma Silkfred Team x

Posted 4 years ago

“Amazing customer service and Stocking fab clothes”

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Posted 4 years ago

Thats great news! I am so pleased we were able to help you with your query :-)- Emma, SF Team x

Posted 4 years ago

“Very efficient response.”

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Posted 4 years ago

Thats great news! I am so pleased we were able to help you with your query :-)- Emma, SF Team x

Posted 4 years ago

“I had an enquiry about an item and it was resolved within 24hrs and this was on a Sunday! Thank you Silk Fred.”

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Posted 4 years ago

Hey Emma, Thank you for taking the time to leave us a review. I am glad we were able to get this sorted for you :} Emma SF Team x

Posted 4 years ago

“Excellent service from start to finish...always a good experience to shop with Silkfred.”

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Posted 4 years ago

Thats great news! I am so pleased we were able to provide you with a great service :-)- Emma, SF Team x

Posted 4 years ago

“Very prompt and efficient service”

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Posted 4 years ago

Hey Anna, Thank you so much for taking the time to write us such a lovely review, The Team will be super happy to hear about your experience :) - Emma Silkfred Team x

Posted 4 years ago

Silk Fred is rated 3.2 based on 474 reviews