Silk Fred Reviews

Name: Silk Fred
Rating: 3.24

3.2 Rating 474 Reviews

55 %

of reviewers recommend Silk Fred

Company Reviews

Questions

Metrics

3.2

Based on 474 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 55%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Such a fantastic brand! Really over the moon with the quality of the clothes and the service . Love the website and the ease of shopping online. Lots of unique unusual clothing. Sizes are accurate and the fabric is brilliant. Wouldn’t shop anywhere else. Very easy to return anything that doesn’t fit.”

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Posted 1 month ago

“I bought 3 dresses to choose 1 out of the 3. All were lovely dresses, good quality, nice material and fully lined. I kept the one I liked most of all, and returned the other two. The return process was very smooth, and I received my refund well within the stated period for a refund. Very happy with the service, and with the dress.”

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Posted 9 months ago

“I wore this dress to my hen party, a day at Windsor races.. it fit beautifully, true to size and I received so many compliments. I felt so special in this dress”

Silk Fred 5 star review on 26th May 2024

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Posted 10 months ago

“What a stunningly beautiful dress for an upcoming christening! So flattering too - the laru wrap dress”

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Posted 1 year ago

You look fabulous Jacqueline, I am so pleased to see you love your dress. Thanks for sharing! Tamsin @ SilkFred

Posted 1 year ago

“I can’t believe you have had some negative reviews. Quality is great. Style and cut superb. I have so far ordered 2 dresses which I have had good comments about. I can’t comment on returns as I have not had to return anything. Sizing is true. Quick delivery - what’s not to like! I feel a million dollars in my purchases. Let’s hope future orders are as good.”

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Posted 2 years ago

Hey Kathy, thankyou for taking the time to leave a great review. Your feedback is really important to us. Tamsin @ SilkFrd

Posted 2 years ago

“Ordered from them last week. Was more than happy with quality of clothes that arrived in such a quick time. Had to return one dress, only peeve was that you have to print own returns label which can be rather tricky when you don't have access to a printer. Will be using them again though for sure.”

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Posted 3 years ago

Thanks so much for taking the time to leave a great review, it is so lovely to hear your feedback. Thanks, Tamsin @ SilkFred

Posted 3 years ago

“I have left three messages to Tasman no reply I live over seas said out of return time but just recieved 10 days ago terrible customer service What are those guys doing over there, they need training”

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Posted 3 years ago

Hi there, I can see we have been in touch with your return details. If you need anymore help do get in touch. Thanks, Tamsin @ SilkFred

Posted 3 years ago

“Good morning, think this is my second or third time ordering with SilkFred & after getting my order yesterday I can say that all four items were absolutely spot on ! The quality, packaging & the four dresses I purchased are really nice & i am definitely keeping them. Very happy customer one again ! 😊”

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Posted 3 years ago

Thanks so much for taking the time to leave a great review Ann! Tamsin @ SilkFred

Posted 3 years ago

“Love the clothing. Service is spot on. Got to say this is now my favourite clothing site”

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Posted 3 years ago

This is amazing to read Davina, thanks so much for taking the time to leave a great review. Tamsin @ SilkFred

Posted 3 years ago

“Got 3 dresses from silkfred, arrived on time and great value for the prices. Will definitely be ordering more clothes from them.”

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Posted 3 years ago

Thanks so much for taking the time to leave a great review! Tamsin @ SilkFred

Posted 3 years ago

“Fab service .. fabulous clothing best on line shop”

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Posted 4 years ago

Thanks so much for taking the time to leave a great review Amanda! Tamsin @ SilkFred

Posted 4 years ago

“Excellent service”

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Posted 4 years ago

Thanks so much Jacquita! Tamsin @ SilkFred

Posted 4 years ago

“Excellent customer service after being sent wrong size dress.”

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Posted 4 years ago

Thanks for taking the time to leave a great review Donna. I am so sorry to hear you received the incorrect sized dress but glad that this is now sorted for you. Tamsin @ SilkFred

Posted 4 years ago

“Always there to help. Sizing is very good same as quality.”

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Posted 4 years ago

Thanks so much Christine, this is great to read. Tamsin @ SilkFred

Posted 4 years ago

“Love these ponchos with arms. I have had so many compliments when wearing them. Thank you”

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Posted 4 years ago

It is so great to hear that you love your items! Tamsin @ SilkFred

Posted 4 years ago

“I contacted them after my parcel was delayed and they acted promptly in locating and ensuring that my parcel got delivered...friendly and helpful”

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Posted 4 years ago

Thanks so much for taking the time to leave a review, we are always here to help if you ever need us! Tamsin @ SilkFred

Posted 4 years ago

“First time ordering ,definitely not the last Loved my purchases. Easy process from start to finish Love this company”

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Posted 4 years ago

This is fantastic to read Julie, so glad to hear you will be shopping with us again! Tamsin @ SilkFred

Posted 4 years ago

“My daughter loved the top. Customer service was outstanding. I needed a speedy delivery for my daughter's birthday and after using the online chat service was delighted to learn that the top was being shipped the same day as placing the order. True to their promise, the parcel arrived the next day. Outstanding service in the current situation.”

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Posted 4 years ago

This is fantastic to read Christine, so glad your daughter loved her top! Tamsin @ SilkFred

Posted 4 years ago

“I'm loving all the dresses ive purchased its reasonably priced and fantastic quality all clothes are true to size will be buying more in future thanks silkfred”

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Posted 4 years ago

Thanks so much for taking the time to leave such a great review Elizabeth, it is so lovely to read! Tamsin @ SilkFred

Posted 4 years ago

“Gorgeous dress, quick delivery SilkFred were amazing at answering my questions, Thanks SilkFred”

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Posted 4 years ago

This is great to read Ginette, we really do love to hear your feedback. Tamsin @ SilkFred

Posted 4 years ago

Silk Fred is rated 3.2 based on 474 reviews