“I was regular customer for many years, and some of my recent order was damaged. sent an email to them with a photos asking for replacement and they said ''we can send you an empty container to replace the damage one. so stupid because i can't open it because it was a gift and i can't send unsealed gift. My order was over £140 and I regret to spend that money on that company. Time to move another better one.”
“Totally unacceptable service. Goods ordered and claimed to take 8 working days.
8 working days later still not arrived even after being advised they had been dispatched, then on second phone call to them Im advised that they werent even in stock on the day they claimed they were dispatched.
Money back requested then told it would be 3 to 5 working days to refund onto Paypal.
What a shambles, certainly wont use these again.”
