SIROKO Reviews

Name: SIROKO
Address: San Bernardo 60-2ºD, Gijón, Asturias, Asturias
Rating: 3.50

3.5 Rating 381 Reviews

62 %

of reviewers recommend SIROKO

3.5

Based on 381 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week
Returns & Refunds
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ho ordinato Giacca da snow e un paio di muffole. Tutto perfetto, buona qualità che si sente al tatto, vestono un pelo over ed è quello che cercavo. Tempi di spedizione rapidissimi 2 giorni neanche. Ricomprerò”

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Posted 9 months ago

“Ordered a snowboard jacket and it doesn't fit well. Trying to return it...I've been charged for the return label but Siroko indicates that the return label is not available to print.....hmmm...sounds sketchy! Very unhappy!”

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Posted 9 months ago

“Ordered from Sikoro, so happy with the quality and service. I ordered a size too big and the customer support to organise the exchange was super easy. I got express shipping and amazed at how quickly it all arrived to me in Australia. Definitely shopping here for all my snow gear needs and highly recommend.”

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Posted 9 months ago

“No return label. bad contact with the seller. I do not recommend”

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Posted 9 months ago

“(My order #1314312 for 1×DW Territory-S), The rear pockets are narrow and deep, making it almost impossible to take things out of them while riding. Satisfied with others except for this problem.”

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Posted 9 months ago

“I ordered a ski jacket, I confirmed with the company that it would be delivered through a courier and USPS. They then sent it USPS and I dont get USPS delivery. The jacket was then sent back to the company and they said they would refund me and that was weeks ago. They are no longer even answering my emails. This company is not honest and I would never suggest anyone ordering anything from them. They don't even have a customer service phone number.”

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Posted 9 months ago

“I got the W1-W Tremblant and was excited to snowboard with it. Although it’s warm, the jacket rolls up and I got snow in my back a few times”

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Posted 10 months ago

“Too uncomfortable to take things out of the rear pockets while riding due to the high back pocket upper position - Nothing else is bad. Regrettably I gave up pulling something out of the pockets”

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Posted 10 months ago

“This jacket od great! Light, stretchy and warm and beautiful colors.”

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Posted 10 months ago

“Delivery was super fast, ordered on the 27th Dec, arrived on 2nd Jan. Fabric and making looks and feels perfect! I would have loved this, except... Size chart states 63 cm length for size L-XL. My piece came with the length of 54 cm-s, measured from neck lining to bottom. That's 9 cm-s short! Barely covers my belly button. (I'm 193 cm-s tall)”

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Posted 10 months ago

“We ordered a jacket two weeks ago, have not received it and the tracking is not current. Now my son won’t have it in time for Christmas. Do not recommend this company at all.”

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Posted 10 months ago

“I have tried to contact this company on 3 seperate occasions about my order within the past 2 weeks and have not yet received a response. I placed my order about 3 weeks ago and my tracking has not been updated in a while. The inability to respond to THREE SEPERATE inquiries that I have made regarding my order is beyond inappropriate. I am very unhappy with the complete lack in customer service from this company and as a result I would never recommend this company or products to anyone in the future. Do better.”

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Posted 10 months ago

“they never reply the email and do not handle any problems with their customer services”

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Posted 10 months ago

“No information abour order, no contact, no response for email. I DO NOT RECOMMEND IF YOU DONT WANT TO LOOSE YOUR MONEY!!!!!”

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Posted 10 months ago

“La tuta è bellissima veramente ho preso sia i pantaloni che la giacca e sono rimasta veramente soddisfatta del mio acquisto l’unica pecca è che forse dovevo prendere una taglia in meno della giacca 🫶🏻”

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Posted 10 months ago

“Hi, I would like to share with you that if you have any problem, they are not going to solve anything because the Customer Support ignore you all the time until there is no solution.”

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Posted 11 months ago

“I don’t know, maybe they read the reviews and changed something, but the site support responded to me after 5-10 minutes, and the order arrived in Poland in 2 days. I ordered 3 items: a women's jacket and two overalls (men's and women's). The quality looks excellent, I haven't tested it yet. The only thing is that the sizes are really a little big.”

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Posted 11 months ago

“Increíble como bajaron la calidad de sus productos incluso del Packing, ya he comprado 5 lentes de sol con Siroko pero los dos últimos se sienten de mala calidad y para que hablar del Packing horrible comparado de como venían antes, hasta con Sticker venían, se nota que no quieren gastar dinero, decepcionado de la marca, nunca más compro con Siroko.”

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Posted 11 months ago

“Es preciosa y super calentita 😍😍 este invierno no voy a pasar frío❤️ gracias Siroko 😍”

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Posted 11 months ago

“Buy 1 or 2 sizes smaller than you usually use. I usually use S/M and bought an M. I think i will need a XS.”

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Posted 11 months ago

SIROKO is rated 3.5 based on 381 reviews