SIROKO Reviews

Name: SIROKO
Address: San Bernardo 60-2ºD, Gijón, Asturias, Asturias
Rating: 3.57

3.6 Rating 449 Reviews

64 %

of reviewers recommend SIROKO

3.6

Based on 449 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week
Returns & Refunds
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Las prendas son de muy buena calidad. He comprado sudaderas y son super calentitas y mi pareja está encantado con los culotes Siroko. Me encantan los diseños de las prendas de snow, me apetece aprender a esquiar solo por poder usar el producto. :D”

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Posted 2 months ago

Hola Inés, ¡Muchísimas gracias por tu reseña tan maravillosa! ¡Nos encanta que te entusiasmen nuestros diseños de snow! Aprender a esquiar suena emocionante, y estamos seguros de que lucirás espectacular con nuestra ropa. Esperamos que sigas disfrutando de nuestros productos. ¡Que tengas un día genial!

Posted 2 months ago

“Super contenta con la ropa que me compré de Gym”

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Posted 2 months ago

Hola Alba, ¡Muchísimas gracias por tu reseña! Nos alegra mucho saber que estás tan contenta con la ropa de Gym que adquiriste. Trabajamos duro para ofrecer productos que combinen calidad, comodidad y estilo, y es genial saber que lo hemos logrado contigo. Esperamos verte de nuevo pronto. ¡Que tengas un día espectacular!

Posted 2 months ago

“Good pants for their price. Durability is not great though, i lost the zipper from one of the pant legs in only 3 days of skiing.”

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Posted 2 months ago

Hi Alexander, Thank you for taking the time to share your thoughts with us! We're glad to hear you find the pants good for their price, but we're truly sorry to learn about the zipper issue. Durability is something we take seriously, and it’s disappointing to hear you experienced a problem so soon into your skiing trip. We appreciate your feedback as it helps us improve our products for all of our customers. We're here to help! https://www.siroko.com/es/i/contacto Happy skiing, and we hope to see you again! Best, The SIROKO Team

Posted 2 months ago

“He comprado una variedad gran de productos en Siroko, tanto la calidad de los materiales, como la calidad del servicio es bastante buena. Tengo muchas sudaderas, son comodas y de un estilo muy deportivo. También tengo chaquetas y abrigran muy bien.”

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Posted 2 months ago

Hola Adrian, Muchas gracias por tu reseña tan positiva. Nos alegra saber que estás satisfecho con la calidad de nuestros productos y el servicio que ofrecemos. Es genial que disfrutes de nuestras sudaderas y chaquetas; estamos aquí para brindarte siempre lo mejor en estilo y comodidad. ¡Esperamos verte de nuevo pronto! ¡Que tengas un gran día!

Posted 2 months ago

“A ce prix là rien n'a dire je recommande”

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Posted 2 months ago

Hello, Thank you very much for your comment. Your feedback is very important to us and helps us to continuously improve. Enjoy your purchase! Have a nice day!

Posted 2 months ago

“He tenido un problemilla con un producto pero me han hecho una compensación bastante correcta.”

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Posted 2 months ago

Hola Pedro, Muchas gracias por compartir tu experiencia. Lamentamos el inconveniente que tuviste, pero nos alegra saber que hemos podido compensarte de manera satisfactoria. ¡Disfruta de tu compra! ¡Que tengas un excelente día!

Posted 2 months ago

“The product itself is outstanding. Great materials and finishing. It really keeps you warm. My only negative comment (that is why i don't give 5 stars) is for the sizing tool. It told me a Medium and it is way too big.”

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Posted 2 months ago

“I would advise everyone not to use this online retailer. When I returned the item, they claimed that the return was not complete and I had to transfer more money.”

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Posted 2 months ago

“Precioso,”

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Posted 2 months ago

“Una auténtica maravilla, súper cómodo y transpirable 🙌🏻”

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Posted 3 months ago

“Chaqueta muy top, rebosa calidad por los cuatro costados, y un precio sin competencia, talla bien, más bien amplia.”

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Posted 3 months ago

“Solo dos semanas para devolver un producto. Si quieres hacer un regalo CUIDADO porque le tendrás que meter prisa por si necesita devolución o como en mi caso, cambio de talla. Ahora me toca comermelo. No vuelvo a comprar aqui.”

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Posted 3 months ago

“Hola, los calcetines DW FJORD especifican que son para invierno de -10 a 5 grados. pero son muy finos creo que no son para esas temperaturas, se transparente el pie. Me queda probarlos pero creo que se han equivocado en poner las temperatura.”

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Posted 4 months ago

“I was thrilled when I received my order from Siroko. I couldn’t wait to try them on. However, my excitement quickly turned to disappointment when I discovered that one of the sleeves had a factory defect. I reached out to their customer service team immediately, hoping for a swift resolution. Unfortunately, after a week of back-and-forth communication, I was left frustrated and without a solution. To my dismay, I was eventually told that I had caused the defect by not wearing the shirt properly. This accusation is both unfair and unfounded, as the shirt was brand new and had only been in my possession for 24 hours.”

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Posted 4 months ago

“Mala calidad no le e puesto ni 10 salidas y ya se está rompiendo por donde el cosido de la badana y me dicen que es del uso, pues vaya una mierda”

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Posted 4 months ago

“Culote de buena calidad, buen precio. Me compraré otro”

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Posted 4 months ago

“Belli, comodi per uscite veloci o poco impegnative.”

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Posted 5 months ago

“Terrible experience! I ordered a T-shirt which got damaged the same day I put it on (the zipper), even though I ordered the size according to their size guide. They refused a refund claiming that the damage was my fault!”

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Posted 5 months ago

“Siroko doesn't have any costumer services. If there is a need for changing your size ore return of bought item there is absolutely no way to get in contact. Why don't Siroko not just inform the customer about a return adresse with every delivery? I have tried to change a t-shirt, ontil now I have at least 8 e-mails this with request, but still no way to log in to Siroko customer service to download a return label???? WHY.”

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Posted 5 months ago

“BEWARE IN CANADA Horrible service. I order 430$ worth of items, they were too small. They informed me there was nothing they could do to help me and I had to pay an extra 15$ just for them to generate a return form for me, on top of it I paid 100$ in duties. I wanted to reorder in a different size but their customer service was so unprofessional and cold that I would never want to spend my money here again.”

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Posted 6 months ago

SIROKO is rated 3.6 based on 449 reviews