“Review of Skechers Store in Kaunas Akropolis
I want to share my regrettable experience with a pair of shoes I purchased at the Skechers store in Kaunas Akropolis. After wearing them only about 10 times, an unpleasant, rubber-rubbing sound started to appear, which is audible not when I'm walking, but when I'm simply shuffling my feet in place.
I initially visited another Skechers store, where the manager immediately identified the sound as a defect. However, they couldn't accept the return, as their policy requires customers to return items only to the store where they were originally purchased.
Upon returning to the Kaunas Akropolis store, I was met with an utterly incompetent store manager. She refused to acknowledge the defect, claiming she "couldn't see anything." I tried to explain that the problem needed to be heard, not seen, and that the sound was not caused by friction with the ground. Her suggestion that the sound was a result of "excellent sole grip" was completely illogical, as it occurs even when I'm just shuffling my feet in place. Due to her inability to understand the issue, I was advised to contact the Consumer Rights Protection Authority.
Because of this incompetent employee, I am now forced to waste my time filing a complaint with the Consumer Rights Authority. I also contacted Skechers' customer service, which for 10 days claimed to be "resolving the issue," only to eventually direct me back to the physical store where the problem originated. This level of unprofessionalism and deplorable customer service is truly disappointing.”
“I just left Skechers and they have a 30% off sticker on rows of shoes. You go up to pay and it’s the list price that is on the box. The checkout person pointed out that it was already discounted and is in small print under the 30% sticker. Since there was no indication on the box that they had already been discounted other than the adjusted outlet price, it was pretty misleading and almost sneaky. Will check more closely next time I go in and read the small print. I really see no need for the red sticker if they’re not going to give you a 30% discount.”
“I received a pair of your sneakers as a birthday gift from my children.When I opened the box a pair of dirty and worn sneakers were inside.My girls were shocked on how bad they looked and were embarrassed.Very dissapointing.”
“Bought the Slip on's after about 2 hours after wearing began to hurt on the under outside of my foot. The next day my foot was a bit tender the following day couldn't put my foot to the floor with the pain and a week later it's still the same or worse. Have Plantar Fasciitis and am now going to doctor to get treatment and have to take timeoff work. Horrendous experience, wouldn't recommend to anyone. And having since spoken to people with the same experiences.”
“My husband and I will enjoy our new pairs of sketcher shoes that we purchased today- BUT today we were most impressed by the young woman “Ray” who was at the cash register. We observed her kindness and compassion as she waited on 2 older women in front of us. Her customer service skills excelled as she helped them to get their shoes purchased and did not rush them but gently encouraged them as they used their credit cards, etc. And then when our turn came she greeted us kindly also. I think the Sketchers store in Salem, New Hampshire is privileged to have an employee of her caliber.”
“Branch Kakiya Sketchers..I visited i get here one guy he s name is Saad this
employe..he is one of the best explainer..about the prices.and qualities...”
“MEN'S SKECHERS 210892 SLADE BREYER CASUAL SHOES
Very squeaky insole.
And Bottom sole is very squeaky on tile or laminate flooring. Bottom sole also wearing down quickly. Only had them 4 months to wear to office. I dont wear them every day.
Mostly carpet so should not be wear I g this fast. Bottom sole too soft and squeaky.
Customer service wants me to nail them back to them and they will decide if they are defective. What are they going to do….wear them around all day to decide? And if they are not eligible I may not get them back. Weird service. No thanks. I’ll get another brand.”
“First of all? Sketchers are available in "Hard to Find Colors". I have 4 pairs; (Grey, Hot Pink, Red, and Orange). They match perfectly with what I want to wear ♥️ More than likely? I will be ordering the "Lime" Skechers 😃 They fit perfectly and are comfortable. When you first try them on? They may feel just a little snug. I suggest you walk in them for a day; And you will be fine. The memory foam will adjust to your feet. Great Sneakers and well worth the price ♥️”
“I love all my sketchers!
The only problem is I like to wear them barefoot.
The tiny lable in the tongue is made of latex.
I'm allergic to latex!
My fix is cutting the lable out.”
“I love my Skechers! Recently, while on a hiking trip in the Swiss Alps, I took off my beloved hiking boots and found a huge blister. No way I could wear the boots the next day. Skechers to the rescue! I walked about 7 miles a day the next 3 days in my Skechers and ended the trip happy”
“I love the Skechers I have that tie so the thought of the slip-ons was desirable. I tried on several pair at Academy. Every pair would slightly slip at the heel when I walked. I was disappointed and will not again consider this style. I'm perfectly fine tying my shoes.”
“Nonda at the WEM store was exceptionally helpful finding the perfect fit for my brothers feet. He has two different size of feet, which was double the challenge.”
