Slickwraps Reviews

Name: Slickwraps
Rating: 1.17

1.2 Rating 325 Reviews

3 %

of reviewers recommend Slickwraps

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Metrics

1.2

Based on 325 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 19%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Any review that gives this place more than one star is a fake review. I got scammed by them and never heard back about my refund. They had a data breach and still are a horrible company that hasn't taken steps to improve. DO NOT ORDER FROM THEM. I know there aren't any big skin companies out there but do not go with this one.”

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Posted 4 years ago

“I ordered December 26th. It has been almost a month, and it has not even shipped yet. They will not give a refund. Never again!”

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Posted 4 years ago

“Horrible company! Do not buy from them! Ordered and waited for over two months, couldn't even give me an ETA! They wouldn't cancel the order or refund me, had to claim through Paypal, a lot of hassle.”

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Posted 4 years ago

“Bad experience I’m 21 days in and nothing has changed but the paying them ur money went smoothly lol 😂”

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Posted 4 years ago

“Seen so many complaints about users not receiving their items and now I'm in the same boat. After more than 6 months of communicating with them and constant request submitted being closed as resolved even when tracking shows it's still in transit in Mexico, no real resolution from the team there.”

Helpful Report

Posted 4 years ago

“I would suggest going somewhere else for your wraps. I cannot attest to the product because it never arrived. I ended up cancelling my order after SIX WEEKS of my order being in "processing." At 3 weeks in I reached out to customer service and I was told that 2 of my 4 items were in high demand and it would take more time. At six weeks I reached out again and asked to either ship what was ready or cancel my order. They canceled the order and did not mention anything about the delays. I understand that times are tough and they may be short staffed due to the pandemic but I should have read reviews more carefully as these delays have been happening for longer than this pandemic has. Their website has had the 60% off sale since at least December 3rd and all of the products in my order that were in "high demand" are still listed for sale. Maybe they should take those items off if their site until they've taken care of the outstanding orders.”

Helpful Report

Posted 4 years ago

“I ordered a macbook skin on December 5th. Sent an email on December 12th asking if it's been shipped and "Dolores", on December 14th, said it's in their packaging department to be shipped out soon. Fast forward, I email again on January 1st (on a different support ticket) and essentially ask if my order's ever going to come and to just give me a refund instead. On January 12th (Today as I'm writing this), Dolores responds... and tells me that it's too late to get a refund. Their cancellation/refund policy is only available for an HOUR after your purchase. Many first-time customers aren't going to know how scummy this company is within an hour of ordering. I check the order status page and there's no change. It's the same status as I saw on December 5th, 14th, and January 12th. "Processing". The company advertises "Shipping Options - First Class with Tracking" as a shipping option. Advertises "2-3 business day response time" during busy holiday seasons. Exempting January 1st since it's new years and since it's considerably past the holiday gifting period, it still took 7 days to essentially tell me that they won't do anything to help my order actually get to me. Bonus points for saying "sorry for any inconvenience"!! It was some holiday sale special along with advertising their new retro macbook skins. They set up that sale under the guise that they'd be good for gift ideas. The company says a lot of things about themselves... "Customer attentiveness", "Focus on satisfaction", etc. It's all fluff. Do not buy from this company. You can get the same skins for your devices at competitors. It'll be slightly more expensive... but you'll actually get the thing you paid for. Comparison: The wood mahogany skin I have for my work machine from Dbrand seems to cost ~$7 more than what it would on slickwraps. Ordered on Dbrand July 13th. Shipped July 16th. Delivered 20th. One week. Slickwraps is at ~5 weeks and counting. Not sure if it'll show attached images but according to Dolores, my order's been being packaged for ~3-4 weeks now. Must be some good packaging.”

Slickwraps 1 star review on 13th January 2021

Helpful Report

Posted 4 years ago

“Ordered on 11/9/20 and still no sign of it shipping any time soon on 1/6/21. A couple of emails to them and they said it was staged to be shipped. The first email was just a couple weeks after my order, so now it has been "staged" for nearly 2 months? DO NOT BUY from this company.”

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Posted 4 years ago

“Like all of the other reviews, item I ordered was never shipped. Cannot not even find it in their live order link. Filed for refund with Paypal.”

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Posted 4 years ago

“I ordered on 11/28 and they keep saying my order is still processing. This company is a joke!”

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Posted 4 years ago

“Not a real company from what I can tell. Ordered on black Friday never got contacted. Had to go through Pay Pal to get a refund 30days later.”

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Posted 4 years ago

“lie about sending out product they have clearly not even made yet. Spend weeks refusing refunds; had to go through paypal dispute.”

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Posted 4 years ago

“If I can give it NO STARS I would I have been waiting over 8 weeks for my order!!! They are simply wanting to refund my order due to the discount they put on during sale and now knowing that it's probably better for them to refund me rather then sending me my product.”

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Posted 4 years ago

“I ordered from you guys 11 days ago , and didn’t receive any tracking emails to track my order , are you guys serious ??????! Am I gonna receive my order or not , please let me know I’ve been waiting for so long ! I tried to contact them but there is no way to even talk to them !!!!!”

Helpful Report

Posted 4 years ago

“My order never arrived and I contacted the company, they originally told me that I would get another package sent out if USPS once they get an update from USPS. Then I waited about a week as stated from Dolores, she never replied so I reached out multiple times (they had closed my complaint responses without an answer and said it was resolved which was a lie if they never answered) and then was told since I didn't contact them within 30 days, and that even though they contacted USPS and was told by them(USPS) they don't know where it is, that there was nothing they could do. That makes no sense when there is clear evidence from USPS that they lost my package. Also there were notifications around the whole entire world that packages can arrive weeks later (cause you know Covid) I have lost all faith in this company, no longer will buy from SlickWraps and will tell those that I referred here not to shop there either. There are other stores out in the world that you can trust. Slickwraps were good at one point and now they just don't care”

Helpful Report

Posted 4 years ago

“i bought a wrap for my samsung note 20 ultra and i was satisfied with the product, the shipping and the delivery. subsequently i placed one more order for my iphone 11 max pro on nov 18, and asof today it has been more than a monthi and i sill have not received it. i reached out to the customer support and got a single liner response with the tracking details and the tracking number provided also seems fake. hate a see a good product going down because of bad after sales service and follow up”

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Posted 4 years ago

“This site is a scam !!!!!!!!! Please everybody watch out and don’t order anything from them!! We bought an XBOX wrap And we didn’t get it and we try to check on the items we couldn’t and nowhere to be found and they stole our credit card number too and bought a stuff From Costco for $498”

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Posted 4 years ago

“No information on my order (over a week), charge on credit card occurred already, no way to contact. Not sure it is a legitimate site.”

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Posted 4 years ago

“The wraps did not fit and there was a 1mm excess around the Apple Watch. I requested them to send me another one. They responded with saying “we can send you another one or we can give you credit for our store” and then they ghosted all my emails.”

Helpful Report

Posted 4 years ago

“I've ordered a couple of wraps on the 11th of November and I have still not received anything. My order is still saying 'processed' and I've asked for a refund. Their response: "Hello, Unfortunately, I am currently unable to cancel your order. It has processed too far throughout our warehouse for me to be able to stop it at this time. I apologize for any inconvenience this has caused. Thank you for your understanding!" Of it has processed in the warehouse why is it not coming my way? SCAMMERSSSSSSS”

Helpful Report

Posted 4 years ago

Slickwraps is rated 1.2 based on 325 reviews