SLRHut Reviews

Name: SLRHut
Rating: 4.17

4.2 Rating 300 Reviews

80 %

of reviewers recommend SLRHut

Company Reviews

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Metrics

4.2

Based on 300 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5

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SLRHut 1 star review on 9th December 2021

Matthew G Jones

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although equipment (Hero 5) coming from the U.S which was a bit of a surprise... It arrived on time within three days via fedex. A happy customer.”

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Posted 6 years ago

“my wife was so much happy and i myself am so much happy as well an i will tell any of my friends about it, thanks”

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Posted 6 years ago

“I received the FedEx delivery early on the promised delivery day. Camera in good order at an excellent price.”

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Posted 6 years ago

“Very pleased with product and delivery”

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Posted 6 years ago

“Called me to confirm order, beat delivery estimate, goods arrived in fine order, great price”

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Posted 6 years ago

“Happy with the price and service from SLR Hut, however the delivery company FedEx, was awful. I paid £20 for expedited delivery - tracked it online as far as it would let me...was due for delivery on the wednesday before 6pm...no delivery. I then contacted them the next day around 2pm (having taken the day off work to be at home the previous day). The customer services in India (Im guessing from the accent) were very helpful but said it was held overnight due to a "customs check" and "should" be delivered today before 6pm. She gave me the direct number for the FedEx office in Motherwell, who, when I rang to confirm delivery, couldn't have been more customer UNfriendly. A terrible experience and tainted the excitement of receiving my new camera with bitterness over bad attitude a day late (not bad from SLR Hut directly, but FedEx are doing their fulfilment!)”

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Posted 6 years ago

“Got what I asked for, upgraded to FedEx for free which was nice. Had the item with days. The checkout procedure is rather strange having to call to process my order after it was placed and the dodgy looking website was a concern. After recommended by a friend I went with them. All was perfect really. Will use again.”

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Posted 6 years ago

“Excellent service, easy to navigate website, delivery very good, and camera is a good bit of kit, used at weekend”

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Posted 6 years ago

“The order was quick and came as I wanted with no damages. There is also good customer support via email.”

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Posted 6 years ago

“Excellent prices. Quick delivery. I would have given them 5 stars but the CD Rom for my camera was missing and although they have agree to send me another one, I am still waiting for it.”

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Posted 6 years ago

“Good price and excellent service”

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Posted 6 years ago

“Great product and great price. Slight confusion when I received a message to contact SLR Hut, I could never get through, I must have called 30 times before finally reaching someone. Who told me my item had been dispatched, sure enough it arrived the next day. They never responded to my emails either! I would definitely use them again given the quick delivery and price”

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Posted 6 years ago

“It is impossible to get through to them. My camera was lost and I have tried to phone them over 30 times but can't get through. They haven't replied to my 5 e-mails. It seemed like a good deal and the staff were pleasant, but customer service is unavailable, the phone line is continually engaged and they don't reply to e-mails despite the 24 hour assurance!”

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Posted 6 years ago

“My order arrived promptly, it was as described and the transaction was very smooth. Thank you”

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Posted 6 years ago

“Delivered my camera in three days from USA”

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Posted 6 years ago

“Great. Product. Delivery. Price. Took ages to get through on phone but otherwise fantastic. Will be back.”

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Posted 6 years ago

“Great price fantastic delivery less than 48Hrs from USA to home in UK Can’t fault them so far”

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Posted 6 years ago

“Great price for a fairly expensive Nikon lens. Saved money & swift delivery. What's not to like ? Recommended supplier.”

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Posted 6 years ago

“Best price, rapid delivery”

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Posted 6 years ago

“They where great from start to finished”

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Posted 6 years ago

SLRHut is rated 4.2 based on 300 reviews