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Smith Corona Reviews

4.7 Rating 1,764 Reviews
93 %
of reviewers recommend Smith Corona
4.7
Based on 1,764 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Smith Corona Reviews
Visit Website

Phone:

2164265551

Email:

kam@smithcorona.com

Location:

3830 Kelley Ave
44129

I have been ordering from Smith Corona for nearly a year and have influenced other locations within our company to do the same. Pricing is phenomenal and lead time is very good. We require labels that can handle any weather situation and these have succeeded at every turn. There is assistance if you don't know what you need, online or by phone. If you have even a little knowledge about what kind of label you desire, the website is very user friendly and easy to navigate. If you have questions, the sales and customer service teams are friendly and very knowledgeable. The only reason this is a 4 star instead of a 5 is that we use a 4x8 label in a few colors and it's less than ideal to submit for quote when I need to reorder these colors as "custom" labels. They are usually in stock, so the lead is still very efficient, but I have to wait for the quote to return and confirm the order. If there was a way to select these 'non-standard' labels and have it calculate a price and expected lead based on stock on hand, the process could streamline some. Custom labels would be anything with added images or logos that need individualized pricing. But Smith Corona is my supplier and I'll stick with them.
Helpful Report
Posted 4 years ago
Great product, easy ordering, fast shipping. Only issue is the shipping costs are high in my opinion.
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Posted 4 years ago
Recent 2-1/4 x 1-1/4 labels are difficult to peel off the backing. We have had this issue with 4x6 in the past too. The backing paper is also thin and sharp, cuts hands easily.
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Posted 4 years ago
Great labels. Fast order processing and shipping. Great partner!
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Posted 4 years ago
I am very pleased with the knowledge and fast service I received.
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Posted 4 years ago
Was able to order small quantities and great customer service! Thank you!
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Posted 4 years ago
Good customer service.
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Posted 4 years ago
Good follow up after order.
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Posted 4 years ago
Excellent product, exceptional service, fair prices = Happy Customer.
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Posted 4 years ago
Good customer service. Great product. Local company saves in freight also. All around win.
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Posted 4 years ago
Smooth as silk!
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Posted 4 years ago
labels came very quickly, packaged well. overall very satisfied with my order.
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Posted 4 years ago
Great products and fast service
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Posted 4 years ago
Didn't ship my order. I didn't even find out that they weren't going to ship it until after I called them. Still waiting for "in stock" labels. a couple weeks now. I will not be coming back.
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Posted 4 years ago
Wonderful products, fantastic customer service and fast shipping keep us coming back to Smith Corona for our labeling supplies.
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Posted 4 years ago
Exact size I needed in stock. Shipped same day and delivered quickly. A+ rating
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Posted 4 years ago
I had an issue, they handled it . They were very responsive and accomodating. I definitely will do business with them again!!!!!!!!!!!!!!!!!
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Posted 4 years ago
Good labels no problem
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Posted 4 years ago
As a new customer, this was a very good experience. The website was easy to navigate with clear information; and customer service staff were responsive, friendly, and helpful. The only reason I didn't give 5 stars is because I missed the shipping window due to the new account setup. Smith Corona will be one of my primary suppliers going forward.
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Posted 4 years ago
The website was fine but the amount of time to ship the item and the cost is very bad. We ship packages in our business and I know the shipping prices very well. I also didn’t understand why it took so long for you to ship it.
Helpful Report
Posted 4 years ago
Smith Corona is rated 4.7 based on 1,764 reviews