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Smyths Toys Superstores Reviews

3.3 Rating 256 Reviews
59 %
of reviewers recommend Smyths Toys Superstores
3.3
Based on 256 reviews
Shipping & Delivery
Delivery Methods
Courier
Accurate And Undamaged Orders
Greater than 78%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Over A Week
Returns & Refunds
Returns Process
Could Be Better

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Smyths Toys Superstores 1 star review on 22nd August 2022
Dave Hardman
Smyths Toys Superstores 1 star review on 28th June 2022
Sorina
Smyths Toys Superstores 1 star review on 20th April 2021
Mrs L Bullivant
Smyths Toys Superstores 1 star review on 20th April 2021
Mrs L Bullivant
Anonymous
Anonymous  // 01/01/2019
Website was easy to use. Keep you up to date on every procedure from start to finish
Helpful Report
Posted 7 years ago
Fast delivery, cheap and great items
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Posted 7 years ago
great price, good website and really fast delivery. will use again
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Posted 7 years ago
Got lots of toys off my list (9 kids to buy for) and when I struggled to find something a member of staff helped and brought me a basket too. The checkouts were busy but they quickly opened a til so I didn't have to wait. Excellent service.
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Posted 7 years ago
Everything was in stock
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Posted 7 years ago
Quick and very well packaged arrived in perfect condition
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Posted 7 years ago
Good selection of toys always available and at excellent prices. Their on-line purchase system is good and also customer services always obliging.
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Posted 7 years ago
Good Price, Fast Easy Service for Click and Collect
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Posted 7 years ago
Good range of products and prompt delivery. Never let me down so far.
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Posted 7 years ago
Excellent prices. Friendly, helpful staff. Fantastic range of toys.
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Posted 7 years ago
Quick collection times as i ordered online my order was ready for collection after just 1 hour the same day. Unfortunalty we needed to return the item due to present duplication and the return process was quick and easy and the staff were very helpful.
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Posted 7 years ago
Goods ordered were delivered very quickly and being able to track delivery was most useful. Goods were as described, so a very reliable company to purchase from!
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Posted 7 years ago
Very quick service
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Posted 7 years ago
Made an online purchase and collected in store and it was very easy and painless.
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Posted 7 years ago
Website is very easy to use, search icon is really useful if you know brand or item you want. Great savings on sale items. Quick delivery and prices very competitive. Love the site. Good quality toys etc .
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Posted 7 years ago
My son had new toys. Happy baby happy me
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Posted 7 years ago
Amazing service all round. Super fast delivery. Thank you
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Posted 7 years ago
Brilliant service fast delivery great products will have happy kids at Christmas
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Posted 7 years ago
The website allowed me to check stock availability at stores near me. I could then pay online & collect in-store. (Collection window was only 2 days could do with it being a bit longer) overall really happy with the service provided.
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Posted 7 years ago
Pre ordered luvabella doll and received it in 5 days brilliant
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Posted 7 years ago
Smyths Toys Superstores is rated 3.3 based on 256 reviews