Soufeel Reviews

Name: Soufeel
Rating: 3.68

3.7 Rating 859 Reviews

67 %

of reviewers recommend Soufeel

Company Reviews

Questions

Metrics

3.7

Based on 859 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours

Visit Website

Write Your review

Tell us how Soufeel made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast response to my issue and quick resolution”

Helpful Report

Posted 1 week ago

“Amy has been very helpful, replying to my emails in a timely manner, offering useful troubleshooting tips and resolving my issue.”

Helpful Report

Posted 1 week ago

“I ordered the music box for my Son birthday we share the love of one song Firstly it was smaller than I imagined but it is absolutely beautiful it will go somewhere in his house without being to cumbersome It's gorgeous made I can recommend this company for their individuality and will order again thank you so very much”

Helpful Report

Posted 3 weeks ago

“The item ordered is nothing like what is advertised. It's an absolute disgrace and con.”

Soufeel 1 star review on 26th March 2025

Helpful Report

Posted 3 weeks ago

“Poor customer service. It took longer expected to receive my items. I ordered the Spotify keychain and it had the wrong song. I contacted them and was basically told to do it myself and that I would have to pay for it. I received back and forth emails no one even sorted to replace the item with the right song but gave me instructions on how to do it myself but I would hang to pay for it. I felt mislead with what they can do and the fact that no one wanted to fix the issue on their end. I do not recommend at all.”

Helpful Report

Posted 1 month ago

“I received my order after several weeks. It is not good quality. The gift box I paid extra for was crushed and useless. The music sounds awful. I paid extra for good sound. The sound is ruffled and static sounding. I would not recommend this product.”

Helpful Report

Posted 1 month ago

“I ordered the song that you could put in a case and put it on the fridge.Everything worked out good, so sounds great and she was surprised and I was happy.The company did a great job of picking the song that you want and making sure they work properly.Thank you”

Helpful Report

Posted 1 month ago

“the product i received ( fridge music magnet) was a big hit for the wife came on time and she loved it, music loud enough an looks great . thanks. Dan B.”

Helpful Report

Posted 2 months ago

“I usually keep my thoughts to myself, but I had to say something this time. This company totally scammed me out of my investment and then disappeared. Thankfully, AMDARK LIMITED ** COM came to the rescue and got me a full refund. If anyone else has been scammed by them, definitely contact AMDARK for help!”

Helpful Report

Posted 2 months ago

“Partner was made up with hes gift”

Soufeel 5 star review on 20th January 2025

Helpful Report

Posted 2 months ago

“When this organization's assurances of safety and wealth turned out to be hollow, my financial world fell apart. I was devastated when my entire financial wealth became unreachable due to a terrible account freeze. I felt defeated, crushed by annoyance and despair. Fortunately, TREBLESLTD*COM emerged as a rescue alternative. My possessions were painstakingly restored by their skilled specialists, giving me back control over half a million dollars.”

Helpful Report

Posted 3 months ago

“I can make my loved one feel happy seeing her smile when I give it to her”

Helpful Report

Posted 3 months ago

“product not suit for purpose, was delivered broken and 10 days late. I have asked for a refund and the subpar customer service has the effrontery to offer me a $3 refund on a $30.27 product. This company is shabby, work ethic shabby and are pretty much fraudulent. I would not recommend to anyone. Please for those reading use any other company that exists on this earth you will get a better service.”

Helpful Report

Posted 3 months ago

“Over a month later and still no delivery. Company won’t help whatsoever, they only offer half of the shipping cost as a refund. Beware. Product comes from China and the shipping company is a weird company with weird tracking. 100% dissatisfied”

Soufeel 1 star review on 9th January 2025

Helpful Report

Posted 3 months ago

“Recently, I faced a horrible experience of being scammed by a company, and I felt completely hopeless about getting my money back. During my search for assistance, I found AMDARK LIMITED ** C0M. They have a wonderful team that is committed to helping me reclaim my lost funds.”

Helpful Report

Posted 3 months ago

“AMAZING! Amy was unreal in helping me with a replacement item. I ordered 2 things from soulfeel, and both came in timely. Although I needed a replacement for one, they answered me quickly and sent me a new item with no hassle and no fee! I'm forever a customer! Support the little guys!!! Thank you so much Amy! So kind and so helpful!”

Helpful Report

Posted 3 months ago

“Very good service!”

Helpful Report

Posted 4 months ago

“Will never shop from here again, waited ages for delivery never arrived got notification to say delivered, picture no idea where it was contacted to advise, service was dreadful they said nothing they can do its delivered I went back it wasn't delivered to the address and the picture shows somewhere else a mistake has been made went back and forth for 2 weeks them advising they couldnt do anything as it was delivered!!!!! (which is was but not to the right house or place) after 2 weeks of back and forth I was refunded half my order as they took off restocking fee and delivery i argued this as none of it was my fault I am warning others and taking them to a claim for a full refund as its not the money value but just the principle of the service and theft of my money!”

Helpful Report

Posted 4 months ago

“Wasn't sure how this would be, that being said. I denied the shipping insurance, but it showed up on my invoice after I had entered the card number. Now I am on the hook for shipping insurance? I will be canceling the order and denying payment with my credit card company. Know I couldn't trust this transaction. Oh and no way to contact the company directly. Don't do it!!!!!”

Helpful Report

Posted 4 months ago

“I love the music magnet I selected as gift for my daughter, with the music we love. Happy with the purchase”

Helpful Report

Posted 4 months ago

Soufeel is rated 3.7 based on 859 reviews