Soufeel Reviews

Name: Soufeel
Rating: 3.68

3.7 Rating 859 Reviews

67 %

of reviewers recommend Soufeel

Company Reviews

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Metrics

3.7

Based on 859 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours

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Soufeel 1 star review on 26th March 2025

Neil MacHenry

Soufeel 5 star review on 20th January 2025

Sara

Soufeel 1 star review on 9th January 2025

Arturo Verduzco

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the products and the service!”

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Posted 4 years ago

“I had got my necklace with me and my son on it and eveydsy I see joy they do amazing work so friendly and understanding if u need anything HIGHLY RECOMMENDED”

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Posted 4 years ago

“Helped me a lot. The package arrived quickly.”

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Posted 4 years ago

“I needed help with an order and they gave me the help I needed right away.”

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Posted 4 years ago

“Got back quickly.”

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Posted 4 years ago

“Item took almost 2 months to send when the average time is 18 days. When I tried to contact customer service they took over a week to get back to me and said they would update my shipping information but then did not get back to me for another week. The communication was confusing and the shipping process was distressing.”

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Posted 4 years ago

“SOUFEEL is the best online shop and the quality is perfect, the supporters too !”

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Posted 4 years ago

“I love the product❤️”

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Posted 4 years ago

“Yes it does! And any issue will always solve problems:)”

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Posted 4 years ago

“Was missing an item but the issue was resolved without any problems 😊”

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Posted 4 years ago

“Great customer service !! Orginal product ! I will definetly buy again”

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Posted 4 years ago

“Major issues with shipping but was worth it for how good of quality the product is.”

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Posted 4 years ago

“Quality is so lovely! It may be difficult to see the plastic peel that is on the product but keep picking it will be there! Once it is off all I can say is WOW! Would highly recommend to all my friends ❤️”

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Posted 4 years ago

“Wife loved the gift . No issues .”

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Posted 4 years ago

“My product came scratched up and damaged however they were very kind in regards to getting a replacement sent out to me!”

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Posted 4 years ago

“I haven't got my item and no one is giving a answer as to what's going on it says it's in transit but it's been in transit. I’m really disappointed ... don’t waisted ur time”

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Posted 4 years ago

“Perfect and unique present to show your love ❤️”

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Posted 4 years ago

“I am very happy with the service that was provided to me, the order arrived on time and the work that was done for my order was very well done”

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Posted 4 years ago

“I received my order & it came broken so I got in touch with the company & they have kindly offered to send a replacement out”

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Posted 4 years ago

“Amazing team work to get this completed before mine and my partners 7 year anniversary. Product is fantastic ☺️”

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Posted 4 years ago

Soufeel is rated 3.7 based on 859 reviews