Soufeel Reviews

Name: Soufeel
Rating: 3.69

3.7 Rating 846 Reviews

67 %

of reviewers recommend Soufeel

Company Reviews

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Metrics

3.7

Based on 846 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought my mum two pictures charms for Christmas within six months they had turned brown when I contacted the company they offered me a 5% discount off of my next order, not to replace the chance not a full refund, 5% off my next order🙄. Needless to say I will never be ordering again”

Helpful Report

Posted 3 years ago

“I was so excited to receive my purchase and when it came I was so happy it was well presented in a little sweet soft bag with little ribbons the quality or the product was well made and well worth the money spent”

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Posted 3 years ago

“Everything you ordered comes back to you in prefect order give gift lab ago they are fantastic”

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Posted 3 years ago

“Everything you ordered comes back to you in prefect order give gift lab ago they are fantastic”

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Posted 3 years ago

“Tracy from soufeel has been helping me consistently and has been responding to me quick via email. I appreciate her help and customer service is amazing! Thank you so much”

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Posted 3 years ago

“I am writing this review to save you some money, you DONT order from this company! it is a joke they will scam you! I order the portrait with a song from Spotify with a custom picture. First, let them sent me an item with no picture. I wrote the support and they told me that they will send me a replacement. After 3 weeks of waiting they sent me the same item! Honestly save your money for another gift or present. it is not worth it!”

Helpful Report

Posted 3 years ago

“Product was quickly sent, quality- definitely get what you pay for. I actually like that its remote free this night light, as a mother I have one in each kids room. With remotes, And I'm so scared to loose them Hah. Thanks again!”

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Posted 3 years ago

“When I got my order one of them was broken but I emailed Tracy and she is sending me a new one!! Thank you Tracy, I will definitely order again!”

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Posted 3 years ago

“I was really happy when I saw my order came in and I was so excited to open it and it’s so beautiful”

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Posted 3 years ago

“I appreciate the replacement necklace. My sister passed away a year next month and that necklace was her Mother’s Day gift. So I appreciate you sending another one with no problems. Thank you”

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Posted 3 years ago

“Awesome engraved keychain, love it! Highly recommended A++”

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Posted 3 years ago

“When my order came one of them was broke but I email Tracy and she is making me another one with no problem and it will be mail out in a few days to me!!! THANKS TRACY I WILL BE ORDERING AGAIN!!!!”

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Posted 3 years ago

“Customer service is unmatched! I will definitely be ordering from them again.”

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Posted 3 years ago

“This product is Very good 👍”

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Posted 3 years ago

“They have excellent customer service”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“Order was messed up and Tracey made it right”

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Posted 3 years ago

“Very kind and helpful with customer service.”

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Posted 3 years ago

“I got my package yesterday it was a customise blanket for my partner and I loved it so much.I’m sure he’s gonna love it as well. Shot Giftlab. Keep up the good work !!!”

Helpful Report

Posted 3 years ago

“I spoke to a woman by the name Tracy! She was extremely helpful and made sure I felt good about my concerns!”

Helpful Report

Posted 3 years ago

Soufeel is rated 3.7 based on 846 reviews