Soufeel Reviews

Name: Soufeel
Rating: 3.69

3.7 Rating 846 Reviews

67 %

of reviewers recommend Soufeel

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Metrics

3.7

Based on 846 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good company to deal with had a problem with my order and they have sorted it again for me no problems customer service was very good polite and very helpful will have no worries dealing with them again.”

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Posted 3 years ago

“Love the quick response from customer service about my concerns”

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Posted 3 years ago

“Product was delivered on time. I'm very satisfied and happy the way it came out. I would recommend to my friends.”

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Posted 3 years ago

“Watch came out gorgeous, it's now next to his Dad's watch.”

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Posted 3 years ago

“Excellent. Loved it.”

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Posted 3 years ago

“Customer service was excellent and my issue was solved quickly. And the details provided were perfect for me to understand the process. I’ll come back to update the product once I receive it.”

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Posted 3 years ago

“Customer services are fantastic, fast responses and great value for money. Thankyou Mick”

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Posted 3 years ago

“Fast replies, had an issue with my order and got it fixed and a replacement straight away! Thankyou guys.”

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Posted 3 years ago

“Great customer service . I love my Captain America tire cover . We put it on the new travel trailer spare wheel . It fits awesome and it is high quality . Would definitely buy again from Soufeel.”

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Posted 3 years ago

“I was happy with Soufeel costumer service because I didn’t have to cancel my order they helped me straight away with my enquiry!”

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Posted 3 years ago

“They replaced my defected necklace in a timely manner.”

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Posted 3 years ago

“Custom watch had great printing. Though there was an error, Soufeel was great and was quick to get it corrected. As I said the watch was still great quality.”

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Posted 3 years ago

“After receiving the item I ordered broken and after sending an email for it, the customer service was very helpful and kind with me and offered much help! I really appreciated it.”

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Posted 3 years ago

“Really nice. Very cooperative.”

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Posted 3 years ago

“The sun locket was beautiful and the picture inside of my friend with her beloved dog who had just passed away was discrete. It mad a beautiful gift. Customer service was very good. Definitely a five star company for me.”

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Posted 3 years ago

“The product was very pretty thought it was scratched but it just had a protective film on I emailed customer service and they sent a whole video on how to remove it safely very pleased with the product and customer service, highly recommended.”

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Posted 3 years ago

“We ordered a memorial necklace for my son, with his best friend picture on it back in January and wears it everyday. Recently the picture started coming off so I emailed support team and they responded quick and offered a replacement necklace with no hesitation!! It was a quick process!! Thank you Soufeel!!!”

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Posted 3 years ago

“There were scratches when I received my plaque and they are sending me a replacement now, good communication skills and are willing to fix any problems u may have .”

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Posted 3 years ago

“The shipment came on time, the bracelet was damaged, they responded to my email right away and replaced my bracelet, excellent customer service.”

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Posted 3 years ago

“I initially thought that my mistake could not be put right. But they helped me a lot and they were always available and patient. I still haven't received my order, but I think they did it right.”

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Posted 3 years ago

Soufeel is rated 3.7 based on 846 reviews