Soufeel Reviews

Name: Soufeel
Rating: 3.70

3.7 Rating 847 Reviews

68 %

of reviewers recommend Soufeel

Company Reviews

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Metrics

3.7

Based on 847 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours

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Soufeel 5 star review on 20th January 2025

Sara

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On the site it said final work as in spelling, ect... I was able to changed a misspelled word in a matter of hours! She helped as soon as they were able to read my email! This is my 2nd time ordering from them and it definitely wont be my last! Thank you all sooo much! It's a Birthday gift and I know she'll love it!”

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Posted 5 years ago

“Fabulous photo charms, bought 2 bracelets for presents and had to get one for myself, beautiful charms, initial rings and name pendants excellent service and would highly recommend!”

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Posted 5 years ago

“Promised to send replacement for necklace chipping”

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Posted 5 years ago

“I appreciate everything you guys did for me I would like to give a special thank you to Tracy for everything that she has did for me I appreciate it so much 🤞🏽!”

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Posted 5 years ago

“After an issue with our order, soufeel resolved this by replacing our item and the service was fantastic! Special thanks to Tracy.”

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Posted 5 years ago

“Great customer service! Great product”

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Posted 5 years ago

“I put in the wrong address for my order and they fixed it with not a It ,and , or but ! Thank you soufeel”

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Posted 5 years ago

“Customer service responded same day of me sending in a request!! Very friendly staff and smooth process. Thank you! 5/5 :)”

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Posted 5 years ago

“Lovely charm and great picture quality. Defiantly be ordering again.”

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Posted 5 years ago

“Very happy”

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Posted 5 years ago

“I love the customer service !!!!! Great quality stuff !!!! Definitely highly recommend!!!! 🔝🔝🔝”

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Posted 5 years ago

“I love the customer service”

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Posted 5 years ago

“I love the customer service”

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Posted 5 years ago

“i was worried my package was taking too long, and when i emailed them for assistance, i received a very helpful email! :)”

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Posted 5 years ago

“Soufeel are a pleasure to deal with their products are amazing and so beautiful”

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Posted 5 years ago

“Great customer service. Always helpful”

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Posted 5 years ago

“Always very helpful. Great customer service”

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Posted 5 years ago

“I got my order they way I wanted it to be. Thanks a lot. I would recommend this app to everyone.”

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Posted 5 years ago

“Customer service is really nice and friendly”

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Posted 5 years ago

“Customer service is really nice and helpful”

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Posted 5 years ago

Soufeel is rated 3.7 based on 847 reviews